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Big Horn Resort, an Ascend Collection Hotel

2.5 star property

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Photo gallery for Big Horn Resort, an Ascend Collection Hotel

Indoor pool
Property amenity
Indoor pool
Desk, iron/ironing board, free WiFi, alarm clocks
Free daily continental breakfast

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
1801 Majestic Lane, Billings, MT, 59102
  • Place, Reef Indoor Water Park
    ‪1 min walk‬
  • Place, Advanced Care Hospital of Montana
    ‪15 min walk‬
  • Place, ZooMontana
    ‪16 min walk‬
  • Airport, Billings, MT (BIL-Logan Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Shower, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(14 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Shower, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(82 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Big Horn Resort, an Ascend Collection Hotel

An indoor pool, a bar/lounge and a snack bar/deli are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, coffee/tea in a common area and a business centre. Housekeeping is available on request.
Big Horn Resort, an Ascend Collection Hotel offers 108 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. 32-inch flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Billings hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at Big Horn Resort, an Ascend Collection Hotel. During your stay, you'll be connected to the convention centre and just a quick walk from Reef Indoor Water Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy a bite to eat at the café
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a business centre and 5 meeting rooms
  • Steps from Reef Indoor Water Park and a 3-minute drive from Advanced Care Hospital of Montana
  • Pets welcome for a fee
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and 5 meeting rooms are available. Event space at this hotel measures 25005 square feet (2323 square metres) and includes a conference centre. An indoor pool, a vending machine, and an arcade/games room are also featured at the business-friendly Big Horn Resort, an Ascend Collection Hotel. Self parking is free.

Smoking is allowed in designated areas at this Billings hotel.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:00 AM to 10:00 AM.
Big Horn Bar – On-site bar. Happy hour is offered.
Shark Shack – This café is located by the pool and specialises in pizza. Open selected days.
Casino – On-site bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Big Horn Bar
  • Casino
  • Shark Shack

Things to do

  • Arcade/game room
  • Indoor pool

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping on request

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (25,005 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's water park is accessible at a surcharge and opening hours vary by season.

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Facilities fee: USD 18.00 per person, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Big Horn Billings
Big Horn Resort
Big Horn Resort Billings
Big Horn Resort an Ascend Hotel Collection Member
Big Horn Resort, Ascend Hotel Collection Hotel
Big Horn Resort, Ascend Hotel Collection Billings
Big Horn Resort an Ascend Hotel Collection Member
Big Horn Resort, Ascend Hotel Collection Hotel Billings

Big Horn Resort, an Ascend Collection Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 363 out of 1002 reviews
Rating 8 - Good. 260 out of 1002 reviews
Rating 6 - Okay. 167 out of 1002 reviews
Rating 4 - Poor. 127 out of 1002 reviews
Rating 2 - Terrible. 85 out of 1002 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Michele Shawneen Ongele

Liked: Cleanliness, amenities
Enjoyed our stay. The tub would not drain and after reading review i see that this is a recurríng comment from other guest. When informing the front desk there was not apology or concession for the inconvenience. We did enjoy the attached water park.
Stayed 2 nights in Oct 2025

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Was very nice
Stayed 1 night in Oct 2025

10/10 Excellent

Deborah

Stayed 2 nights in Jul 2025

6/10 Okay

Lesley

Stayed 1 night in Nov 2025

10/10 Excellent

James

Stayed 1 night in Nov 2025

6/10 Okay

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room.
Stayed 2 nights in Nov 2025

6/10 Okay

Ariana

Stayed 2 nights in Nov 2025

10/10 Excellent

stacie

Stayed 1 night in Nov 2025

4/10 Poor

Caroline

Travelled with family
Liked: Cleanliness
After stating 3 times that the tv in the room was not working and waiting 4 hours for someone to come fix the issue. The phone was not plugged in. Took 1/2 hour for them to get the tv to work. Pretty boring sitting in a room and not even able to watch tv to relax
Stayed 1 night in Nov 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Racist staff, possible drug users. Paid a lot for a mid hotel room. Tacky.
Stayed 2 nights in Nov 2025

8/10 Good

Carlos

Stayed 1 night in Oct 2025

8/10 Good

Ryan

Stayed 1 night in Oct 2025

10/10 Excellent

Stephanie

Stayed 1 night in Nov 2025

2/10 Terrible

Leah

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked 2 rooms for my daughter’s birthday so that she and her friends could utilize the water park and then have a sleep over. A week prior, my daughter sprang her knee and was on crutches and then she caught the flu. About 5 days prior, I tried to cancel or rebook, but the hotel refused. Not only would it have been impossible for my daughter to utilize the waterpark on crutches, but there was no way she was well enough to be out. Due to the hotel’s unwillingness to rebook our dates, I lost $250 and my daughter lost her birthday party.
Stayed 1 night in Nov 2025

10/10 Excellent

Cody

Stayed 1 night in Oct 2025

8/10 Good

Kayla

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
The breakfast could have been better and the pool should be included not extra. The cove was fun but be careful games cost between 6 to 15 tickets a peice and 40 points is $20.
Stayed 2 nights in Oct 2025

10/10 Excellent

Marcaline Sue

Stayed 2 nights in Oct 2025

6/10 Okay

June

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
Staff was extremely unprofessional at check in. We were definitely an inconvenience to her. The whole time she was yelling for Rick- another staffer wo didn't have his radio on apparently. The room was meh. Nothing special. No carpet so lots of echo. Squeaky bed. Minimal towels/pillows/blankets. Disappointing for $120. It was a nice hotel 5 years ago.
Stayed 1 night in Nov 2025

6/10 Okay

Kara

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Our room was very dirty! No one swept the floors and there was trash in random places. There was black hair in the “clean” bed. Hit and miss with hotel staff being courteous and professional. However, this is a great place for kids. I would go back again and see if my experience is different.
Dingy or dirty towels
Hair in my clean bed
Dirty and crumbs all over the floor.
Stayed 1 night in Nov 2025

8/10 Good

Robert

Stayed 1 night in Oct 2025

4/10 Poor

Rebecca

Disliked: Cleanliness
Room was not cleaned properly as there was old food in the fridge. Water park - which was the reason we booked here - isn’t even open. Very disappointed.
Stayed 1 night in Oct 2025

10/10 Excellent

Mary, Bellingham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Oct 2025

10/10 Excellent

Caitlyn, St Clair

Liked: Cleanliness
Stayed 1 night in Oct 2025

4/10 Poor

stephanie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Upon check in was put in a room that was falling apart. Found bug in room. Came down and asked if we could switch rooms as the room they first put us in was right next to elevator and teenagers were loud a d running all night. Got switched to a better room on first floor. However i dont find the bed comfortable at all.. its too too firm and i am used to a pillow top bed. I would have preferred a rug instead of hardwood flooring. Walls are super thin can hear eveything. Gap at door entrance is huge so light is coming in. I switched rooms because i didn't want to get blame for the broken things and have them charge me for it
Stayed 1 night in Oct 2025