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NH Brussels Stéphanie

4.0 star property

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Lobby
Standard Room | Premium bedding, Select Comfort beds, minibar, in-room safe
Lobby
Premium bedding, Select Comfort beds, minibar, in-room safe
Standard Room | Premium bedding, Select Comfort beds, minibar, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service

Explore the area

View in a map
32 Rue Jean Stas, Brussels, 1060
  • Place, Avenue Louise
    ‪1 min walk‬
  • Place, Place du Grand Sablon
    ‪12 min walk‬
  • Place, Brussels South Railway Station
    ‪19 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪15 min drive‬

Room options

View all photos for Standard Room

Standard Room | Premium bedding, Select Comfort beds, minibar, in-room safe

Standard Room

8.6 out of 10
Excellent
(16 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room

Superior Room | Premium bedding, Select Comfort beds, minibar, in-room safe

Superior Room

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Triple Room

Superior Triple Room | Premium bedding, Select Comfort beds, minibar, in-room safe

Superior Triple Room

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

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About this property

NH Brussels Stéphanie

A snack bar/deli, coffee/tea in a common area and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
NH Brussels Stéphanie offers 67 accommodations with minibars and a safe. Select Comfort beds feature premium bedding. A pillow menu is available. Televisions come with cable channels and pay-per-view films.

Bathrooms include a bath and hairdryers. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at NH Brussels Stéphanie. During your stay, you're just a quick walk from Avenue Louise. You'll find features such as free WiFi in public areas, plus a snack bar/deli and breakfast (surcharge). This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Just a 2-minute drive from Avenue Louise and 6 minutes from La Grand Place
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. WiFi is free in public spaces. A vending machine, multilingual staff, and tour/ticket assistance are also featured at NH Brussels Stéphanie.

This 4-star Brussels hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 19 to 20.90 per person
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay films
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.60 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 to 20.90 per person
  • Pet fee: EUR 25 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

NH Stephanie
NH Stephanie Brussels
NH Stephanie Hotel
NH Brussels Stéphanie Hotel
NH Brussels Stephanie Belgium
NH Brussels Stéphanie Brussels
NH Brussels Stéphanie Hotel
NH Brussels Stéphanie Hotel Brussels
NH Brussels Stéphanie

NH Brussels Stéphanie Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 408 out of 976 reviews
Rating 8 - Good. 442 out of 976 reviews
Rating 6 - Okay. 85 out of 976 reviews
Rating 4 - Poor. 32 out of 976 reviews
Rating 2 - Terrible. 9 out of 976 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Sarah, Leeds

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I used to stay here when I visited Brussels more often and I was pleased that it was still a friendly hotel with good breakfast options and good facilities. The staff are really helpful and the location is great for being in a nice area close to shops, the metro, and Midi station.
Stayed 3 nights in Nov 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities
Great staff and great room. They have a great initiative that if you don’t need your room cleaned, you can get a voucher for a free drink, I thought this was fantastic.
Stayed 3 nights in Nov 2025

8/10 Good

Clarissa Ann

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Was allowed to check in early, helpful staff, liked that there was shampoo and conditioner in room! Good selection at breakfast, reasonably close to most things Road was a bit noisy at night but didnt bother us too much.
Stayed 2 nights in Nov 2025

4/10 Poor

orhant

Liked: Cleanliness
Disliked: Room comfort
Bon accueil, chambre spacieuse et pro
Stayed 4 nights in Nov 2025

8/10 Good

Herve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025

8/10 Good

Zhila

Liked: Cleanliness, amenities, property conditions & facilities
Hotel Review – 6-Night Stay The location was excellent, and the reception staff were friendly, welcoming, and very helpful. Breakfast was great with a good variety of options. The only issue was with housekeeping, as the bedding was not changed during the 6-night stay. However, the hotel staff apologized and handled the situation kindly. Because of their attitude and great service overall, a return visit is definitely planned.
Stayed 6 nights in Oct 2025

8/10 Good

Dilara

Stayed 1 night in Oct 2025

8/10 Good

Antonio

Stayed 2 nights in Oct 2025

8/10 Good

colin

Liked: Cleanliness, amenities
Having stayed here many times o
Stayed 2 nights in Oct 2025

10/10 Excellent

Domenico

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Sébastien

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
On avait demandé une chambre avec grand lit on s'est retrouvé avec des petits lits pas de gel douche ni de bouilloire et une machine à café qui ne fonctionne pas même si on a reçu du chocolat en guise d'excuse. Je trouve que pour le prix c'est abusé. On a pris une 4 etoiles pour avoir du confort et je trouve que c'est décevant. Dans nos critères de sélection on avait aussi le parking arrivée sur place pas de parking publicité mensongère.
Stayed 2 nights in Oct 2025

10/10 Excellent

DIVINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Les personnes etaient adorables , La localisation de l’hôtel était top, le quartier aussi Pareil pour le petit déjeuner J’ai bien aimé séjourner dans cet hôtel, je reviendrai c’est sûr
Stayed 3 nights in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

i’d recommend to my friends

Very clean and friendly. Staff were especially helpful in every way. The room was larger than expected and quiet for the most part all night. The lighting I the room was good. The location is an easy walk to major tourist sites and to a Metro Station. There could be a few more choices of restaurants in the area but enough to provide some options. The hotel breakfast was very good with fruit, salad, eggs and sausage, lots of bread options, yogurts etc. A great value. They have a program for multi-night stays that rewards you with free drinks if you don’t need your room cleaned the next day…. Loved it!
Stayed 5 nights in Oct 2025

8/10 Good

MURASE

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Alexia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

jasdeep

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Friendly service. Very clean. Not very modern
Stayed 1 night in Sep 2025

6/10 Okay

Nonkululeko

Disliked: Cleanliness

Very average

The hotel is average and the service was poor. The rooms were comfortable but I wouldn’t stay here again
Stayed 3 nights in Sep 2025

10/10 Excellent

Hussein

Stayed 1 night in Aug 2025

8/10 Good

Tracey

Liked: Staff & service, room comfort

Good but needs some care & attention

Very warm welcome, big room, big comfortable bed, good air con. Downsides: bit shabby, for instance, dust on the replacement toilet roll and desk draws as well as under the bed. Coffee machine didn't work and no kettle. Service staff came in even though do not disturb sign was shown. Initial strange smell, but could open the window so was fine. Overall, a good, friendly hotel in a great location but needs a bit of TLC.
Stayed 2 nights in Aug 2025

2/10 Terrible

Sima

Stayed 2 nights in Jun 2025

6/10 Okay

colin

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Unfortunately a shadow of what this hotel used to be. Used it many times in last 10 years not just for myself but my staff while in town. Fact is they send you a "welcome and thanks for booking with us email" but when you reply and tell the the last stay was a disaster apparently they didn't get it and made exactly the same mistakes again. So please dont book anything above a basic room as you won't get without having to ask any bathrobe, slippers or pillow menu and the room size difference is so small you wont notice it. Give breakfast a miss if you British as it's very bad value for money with just 2 hot offerings you would expect scrambled eggs and chicken (yep chicken) sausages.
Stayed 2 nights in Jun 2025

8/10 Good

Sion, Pwllheli

Travelled with group
Liked: Cleanliness, staff & service, amenities
Pleasant stay and very clean
Stayed 2 nights in Jun 2025

10/10 Excellent

Adrian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for a football trip. Good facilities and well priced. Highly recommend with some nice restaurants nearby.
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in May 2025

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well located, near Midi station and many places to eat.
Stayed 4 nights in Apr 2025

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