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Eurostars Palazzo Zichy

4.0 star property

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Photo gallery for Eurostars Palazzo Zichy

Reception
Junior Suite | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Reception
Lobby
Business centre

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View in a map
Lorinc Pap Ter 2, Budapest, 1088
  • Place, Corvin Plaza
    ‪6 min walk‬
  • Place, Hungarian National Museum
    ‪6 min walk‬
  • Place, Dohany Street Synagogue
    ‪9 min walk‬
  • Airport, Budapest (BUD-Ferenc Liszt Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room

9.0 out of 10
Wonderful
(35 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room (Comunicada)

Deluxe Room (Comunicada) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room (Comunicada)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room (Cama Supletoria)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room (Cama Supletoria)

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room (Vistas a la Plaza)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room (Vistas a la Plaza)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Junior Suite

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About this property

Eurostars Palazzo Zichy

Hotel with a bar, 8-minute walk to Hungarian National Museum
This smoke-free hotel features a bar/lounge, a snack bar/deli and a 24-hour business centre. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business centre and concierge services are on-site. Housekeeping is available on request.
Eurostars Palazzo Zichy offers 80 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

This Budapest hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Eurostars Palazzo Zichy. During your stay, you're just a quick walk from Szabo Ervin Central Library. Features include free WiFi in public areas, plus a bar and a 24-hour business centre.
  • Free WiFi
  • Enjoy a bite to eat at the buffet restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Hungarian National Museum and Corvin Plaza
  • Airport and train station pick-up shuttle service available for a fee
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 3 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Eurostars Palazzo Zichy. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee.

This 4-star Budapest hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Lobby bar – On-site coffee shop. Guests can enjoy drinks at the bar.
Lounge – On-site coffee shop.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • 24-hour train station pick-up shuttle (surcharge)
  • Train station shuttle at scheduled times, on request

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lobby bar
  • Lounge

Family friendly

  • In-room cot
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 4.00 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Airport shuttle fee: EUR 42 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Eurostars Palazzo Zichy offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number SZ23066515
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Hungary. This property is rated 4 stars.

Property is also known as

Hotel Palazzo
Hotel Palazzo Zichy
Hotel Palazzo Zichy Budapest
Hotel Zichy
Palazzo Zichy
Palazzo Zichy Budapest
Palazzo Zichy Hotel
Zichy
Zichy Hotel
Zichy Palazzo
Palazzo Zichy Budapest
Hotel Palazzo Zichy
Eurostars Palazzo Zichi
Eurostars Palazzo Zichy Hotel
Eurostars Palazzo Zichy Budapest
Eurostars Palazzo Zichy Hotel Budapest

Reviews

Eurostars Palazzo Zichy Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 751 out of 1004 reviews
Rating 8 - Good. 197 out of 1004 reviews
Rating 6 - Okay. 35 out of 1004 reviews
Rating 4 - Poor. 14 out of 1004 reviews
Rating 2 - Terrible. 7 out of 1004 reviews

Reviews

2/10 Terrible

Ruben

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Unacceptable Service and Broken Rooms

We had to change rooms three times during our stay. First, the shower was broken in the original room. Then, in the next two rooms, the air conditioning didn’t work at all. Worst of all, the hotel manager never showed up to address or resolve the problems. Overall, a very frustrating and disappointing experience.
Stayed 4 nights in Jul 2025

10/10 Excellent

Nadia, Earlwood

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was great the staff are very polite and helpful. Location good I really recommend.
Stayed 4 nights in Jul 2025

6/10 Okay

Alex

Liked: Cleanliness, property conditions & facilities
I don't think the rating for this hotel is accurate. Just because you have a great time in Budapest doesn't mean your stay at this property was wonderful. While the hotel itself is beautiful, they lack the customer service expected from such a highly-rated establishment. The manager is to blame for hiring a staff that doesn't possess the sophistication needed to deal with customers from around the world. When I first arrived, I knew I was early for my check-in and expected to drop off my luggage and come back later. However, as soon as I reached the front desk, the agent checked my credentials, stepped away from the desk, and told me to leave and return at the correct time. I found this interaction to be quite insulting. Upon finally checking in, I noticed there was no iron in my room, so I called the front desk to request one. The person I spoke to informed me that they didn't have any available. When I asked if there was a service for pressing my shirts, he giggled and said no. He then mentioned he would get one to me when it became available but added, "I have no idea when that will be. What do you want from me? We don’t have any." The following morning, I decided to have breakfast at the hotel. When I informed the hostess that I had not paid for the breakfast package and asked if I could charge it to my room, she returned while I was getting a glass of orange juice and asked me to put everything down and sign a piece of paper before proceeding. Overall, this place is okay
Stayed 2 nights in Jul 2025

10/10 Excellent

Alla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 1 night in Jul 2025

8/10 Good

Antonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

6/10 Okay

Mark Andrew

Good hotel for a city break. Great location with all the main attractions walkable (if you are not lazy). Breakfast was limited and they ran out of orange juice on our last morning! Breakfast area could have been cleaner. There is no bar as such but to be honest not really required when these are plentiful in the surrounding area. The room safe did not work and even though this was reported it was not resolved.
Stayed 3 nights in Jul 2025

8/10 Good

Ray

Stayed 5 nights in Jul 2025

10/10 Excellent

stewart

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, room and location are excellent for a city break. You can walk to all the best parts of Peste or hop on the local transport.
Stayed 3 nights in Jul 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Good to stayed
Stayed 2 nights in Jul 2025

10/10 Excellent

Kennedy

Stayed 1 night in Jul 2025

10/10 Excellent

Aidan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Anastasios

Stayed 2 nights in Jul 2025

10/10 Excellent

Andrea F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel in an Ideal Location

This hotel is fantastic! The rooms are very comfortable, with good wifi, coffee maker, and mini fridge. I tried out the sauna in the hotel spa, which was lovely. There is a nice sitting area off the lobby with free coffee, water, and wifi, so a nice place to sit if you arrive before check-in or just need a place to have some down time between activities. Location is excellent! The District VIII neighborhood is quiet, but still within a few steps of several nice restaurants and cafes. A short walk takes you to the more boisterous District VII for bars and shopping. Hotel staff were very friendly and helpful. Eurostars is a Spanish hotel chain, so Spanish is spoken by the staff as well as English, and signage throughout the hotel is in Hungarian, Spanish, and English. I would absolutely stay here again!
Stayed 3 nights in Jun 2025

10/10 Excellent

Yang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a relaxing holiday at this hotel. The receptionists are very nice and helpful; they responded kindly to every request. The breakfast is varied and tastes good and not too salty. The waiters are nice and work hard to take used plates away. There are free sauna and the reception turns it on 15 minutes before use. The room service is tidy and clean. There are food streets nearby and within walking distance at Vaci street. In general, the prices in Budapest are reasonable, people are nicely behaved, there are plenty of sight-seeing places, such as museums, palaces, baths, river, parliament. Although not as grand and delicate as other European cities such as Paris, Roma, Vienna or Prague, it nevertheless deserves a top-10 spot and has its own treasures and characters to present to the visitors.
Stayed 7 nights in Jun 2025

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay but we were only there for a very brief time -- we needed to leave very early in the morning for our flight. That means we didn't get to really experience many of the hotel's amenities. My one complaint is really a nitpick -- the bathroom door is a translucent, patterned glass. It looks nice but it means that when the light is on in the bathroom, it lights up the sleeping area as well.
Stayed 1 night in Jun 2025

10/10 Excellent

Ben

Stayed 4 nights in Jun 2025

4/10 Poor

Jose David

Disliked: Staff & service, amenities, property conditions & facilities
The property was nice but too expensive, the location is not the best because the main attractions are a bit far if you want to walk.if you plan to leave earlier they don't refund the money for the nights you didn't stay, like in other hotels they do.
Stayed 4 nights in May 2025

10/10 Excellent

lynsey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Just returned from our trip, this hotel was fantastic, the staff were soo lovely and went above and beyond to ensure our room was made special and my mother was welcomed to celebrate her birthday. The rooms were immaculate and beautifully presented, the breakfast room is very pretty with a choice of hot or cold food which was all regularly replenished and the staff always on hand to ensure you're well looked after, just outside the hotel are some bars and restaurants making it perfectly located if you are unable to walk very far, could not fault this hotel highly recomended, will definitely be returning.
Stayed 3 nights in Jun 2025

8/10 Good

Bergen Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Great location. But. The beds are overly soft. So if you like a firm mattress, you won’t find it here.
Stayed 3 nights in Mar 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

Lovely room, very comfortable bed. Extravagant breakfast. Beautiful common areas. The staff was excellent and very helpful, including calling taxis and luggage storage. Convenient location - could get to all the major site seeing locations easily.
Stayed 3 nights in May 2025

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love the location of this place! It's next to Catholic Church, a plaza with 2 restaurants right outside! The restaurants serves authentic Hungarian food, it was highly recommended! The location is safe and you can walk anywhere. Budapest is for me the most beautiful city in Europe....it is so underrated. Budapest has the most beautiful sites.
Stayed 2 nights in May 2025

10/10 Excellent

jeanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 2 nights in May 2025

2/10 Terrible

Alexander, Brooklyn

I had a terrible stay at this hotel. My room was freezing due to a broken AC, which the staff acknowledged but made no effort to fix. The bathroom had unsanitary conditions, and the breakfast was appalling—rotten fruit was served. When I raised concerns, the manager refused any concessions. Thankfully, Expedia stepped in and provided some compensation, but the hotel itself showed no accountability. I strongly advise against staying here.
Stayed 3 nights in May 2025

8/10 Good

Dariusz

Stayed 3 nights in May 2025

10/10 Excellent

FARHAD

Stayed 3 nights in May 2025