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Crown and Mitre Hotel

3.0 star property

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Lobby
King Suite with Four Poster Bed | Desk, iron/ironing board, free WiFi, bed sheets
Junior King Suite | Desk, iron/ironing board, free WiFi, bed sheets
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included

Explore the area

View in a map
4 English Street, Carlisle, England, CA3 8HZ
  • Place, Carlisle Cathedral
    ‪3 min walk‬
  • Place, Carlisle Castle
    ‪6 min walk‬
  • Place, The Sands Centre
    ‪7 min walk‬
  • Airport, Carlisle (CAX)
    ‪17 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

8.4 out of 10
Very good
(33 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Club King Room

Club King Room | Desk, iron/ironing board, free WiFi, bed sheets

Club King Room

9.2 out of 10
Wonderful
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Small Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Small Double Room

8.0 out of 10
Very good
(25 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard King Room

Standard King Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard King Room

8.8 out of 10
Excellent
(28 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single Room, 1 Large Single Bed

Deluxe Single Room, 1 Large Single Bed | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Single Room, 1 Large Single Bed

9.8 out of 10
Exceptional
(20 reviews)
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

8.6 out of 10
Excellent
(38 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior King Suite

Junior King Suite | Desk, iron/ironing board, free WiFi, bed sheets

Junior King Suite

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for King Suite with Four Poster Bed

King Suite with Four Poster Bed | Desk, iron/ironing board, free WiFi, bed sheets

King Suite with Four Poster Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive King Suite

Executive King Suite | Desk, iron/ironing board, free WiFi, bed sheets

Executive King Suite

  • Sleeps 2
  • 1 King Bed

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About this property

Crown and Mitre Hotel

This smoke-free hotel features an indoor pool, a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, dry cleaning and laundry facilities.
Crown and Mitre Hotel offers 91 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Crown and Mitre Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Green Market. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine while dining at Peace and Plenty
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include meeting rooms, laundry facilities and a car charging station
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Steps from Green Market and Carlisle Guildhall
  • Pets welcome for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Crown and Mitre Hotel also features an indoor pool, laundry facilities, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis.

This 3-star Carlisle hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 9:30 AM and at the weekend from 8 AM to 10 AM.
Peace and Plenty – This restaurant specialises in local cuisine and serves lunch, dinner and light fare.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8 AM to 10 AM on weekends; GBP 13.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Peace and Plenty
  • Tavern Bar

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • Lift

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 23 December to 26 December:
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 13.50 per person
  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 15 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Crown And Mitre Hotel
Crown and Mitre Hotel Hotel
Crown and Mitre Hotel Carlisle
Crown and Mitre Hotel Hotel Carlisle
Crown Mitre Hotel Sure Hotel Collection by Best Western

Crown and Mitre Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 477 out of 1003 reviews
Rating 8 - Good. 345 out of 1003 reviews
Rating 6 - Okay. 111 out of 1003 reviews
Rating 4 - Poor. 48 out of 1003 reviews
Rating 2 - Terrible. 22 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

June

Liked: Cleanliness, amenities, property conditions & facilities
All was excellent.
Stayed 1 night in Nov 2025

10/10 Excellent

ALISON

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room clean, Staff helpful and very good location.
Stayed 1 night in Nov 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Clare

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely! Extremely central. Staff friendly and helpful. Rooms gorgeous and the bed was v comfy and cosie. Hotel pool was a treat
Stayed 1 night in Nov 2025

10/10 Excellent

Evelyn

Stayed 1 night in Nov 2025

10/10 Excellent

Jamie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was all very good.
Stayed 3 nights in Nov 2025

8/10 Good

Crismel

Business traveller
Liked: Cleanliness, staff & service
Staff are accommodating.
Stayed 5 nights in Oct 2025

8/10 Good

Frank

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
All good thanks
Stayed 2 nights in Nov 2025

8/10 Good

Nicola

Stayed 1 night in Nov 2025

4/10 Poor

NIgel

Business traveller
Liked: Cleanliness, staff & service
Lovely hotel but room was too cold
Stayed 1 night in Nov 2025

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
everything tip top.
Stayed 1 night in Nov 2025

8/10 Good

Stuart

Liked: Cleanliness, amenities
Room was fine, pool changing area was a bit disappointing. Would stay again.
Stayed 3 nights in Nov 2025

8/10 Good

Shirley

Lovely lady at check in gave me a very nice refurbished room in the annex. Quite quiet and comfy bed.
Stayed 1 night in Nov 2025

8/10 Good

Jonathan

Stayed 1 night in Nov 2025

4/10 Poor

Danny

Stayed 1 night in Oct 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice well appointed clean room. Very pleasant helpful staff. Good food. Pleasant atmosphere. Good value for cost.
Stayed 1 night in Oct 2025

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities
Quiet despite full
Stayed 1 night in Oct 2025

8/10 Good

Katarzyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms needs some upgrades, good breakfast, very nice and helpful staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay and the pool is a lovely bonus
Stayed 1 night in Oct 2025

8/10 Good

Raju, Nairobi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location.
Stayed 2 nights in Oct 2025

4/10 Poor

Alan

Business traveller
Liked: Staff & service
Friendly service.
Stayed 3 nights in Oct 2025

4/10 Poor

David

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
From the outside and the pictures on line this looks like a good hotel however condition lets it down. Hotel would have been nice 20 years ago but seems to believe all you need to do is put on a lick of paint and new linen to update. Plumbing is dodgy, door lock was extremely hard to open, general fixtures condition is poor. Dodgy old lift holds max 1 person plus luggage. Hotel poorly sign posted with only sign from station leading you to a locked gate in the car park. Breakfast was limited with somewhat chaotic service. Left the hotel much earlier than planned due to lock concerns getting in and out of room
Stayed 1 night in Oct 2025

6/10 Okay

howell

Disliked: Property conditions & facilities, room comfort
Staff friendly on the whole. Bedroom could do with a face lift. Bed was very very uncomfortable pillows lump. Bathroom ok.
Stayed 3 nights in Oct 2025

8/10 Good

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were grateful and impressed that a staff member came down to open the gate to the car park in Storm Amy. The hotel decor is charmingly period, the room was comfortable and warm, the bar was pleasant.
Stayed 1 night in Oct 2025

10/10 Excellent

Benita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very clean and the property is beautiful. It’s nice to see a place maintain the original design. The carpet in the room was looking a little tired but not too bad.
Stayed 1 night in Sep 2025