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Grand Hyatt Changsha

4.5 star property

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Photo gallery for Grand Hyatt Changsha

Relax by the pool surrounded by geometric patterns and lounge chairs.
Enjoy a view of the outdoors from the large window, paired with a stylish table and chairs.
Enjoy a panoramic city and river view from the comfort of this stylish room, featuring a cozy armchair and a beautiful vase of flowers.
Enjoy a city view from the comfort of this stylish room, featuring a large bed, sofa, and flat-screen TV.
Relax in style with a panoramic city view from this spacious living room featuring a plush sofa set, armchair, and flat-screen TV.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Breakfast available
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
No. 36 Middle Xiangjiang Road, Tianxin District, Changsha, Hunan, 410002
  • Huangxing Walking Street
    ‪12 min walk‬
  • Helong Stadium
    ‪2 min drive‬
  • May Day Square
    ‪3 min drive‬
  • Changsha (CSX-Huanghua Intl.)
    ‪21 min drive‬

Room options

View all photos for Grand Club River View Room (King)

Down duvets, minibar, in-room safe, desk

Grand Club River View Room (King)

  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Deluxe (With Sofa Bed)

1 King Bed Deluxe (With Sofa Bed) | Down duvets, minibar, in-room safe, desk

1 King Bed Deluxe (With Sofa Bed)

  • 71 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for 1 King River View Family, Deluxe (With Lepetie Theme)

1 King River View Family, Deluxe (With Lepetie Theme) | Down duvets, minibar, in-room safe, desk

1 King River View Family, Deluxe (With Lepetie Theme)

  • 71 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Deluxe River View Room (King)

Grand Deluxe River View Room (King) | Down duvets, minibar, in-room safe, desk

Grand Deluxe River View Room (King)

10.0 out of 10
Exceptional
(1 review)
  • 71 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room (King)

Down duvets, minibar, in-room safe, desk

Grand Room (King)

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Club Deluxe River View Room (King)

Grand Club Deluxe River View Room (King) | Down duvets, minibar, in-room safe, desk

Grand Club Deluxe River View Room (King)

  • 71 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room (Twin)

Down duvets, minibar, in-room safe, desk

Grand Room (Twin)

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Suite River Room

Down duvets, minibar, in-room safe, desk

Grand Suite River Room

  • 90 sq m
  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Grand Superior River View Room (Twin)

Down duvets, minibar, in-room safe, desk

Grand Superior River View Room (Twin)

  • 50 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for 1 King Family Suite, Deluxe (With Sofa Bed)

Down duvets, minibar, in-room safe, desk

1 King Family Suite, Deluxe (With Sofa Bed)

  • 90 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Presidential Suite

Presidential Suite | Down duvets, minibar, in-room safe, desk

Presidential Suite

  • 249 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand River View Room (Twin)

Grand River View Room (Twin) | Down duvets, minibar, in-room safe, desk

Grand River View Room (Twin)

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Suite (With Lepetie Theme)

Family Suite (With Lepetie Theme) | Down duvets, minibar, in-room safe, desk

Family Suite (With Lepetie Theme)

  • 90 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Club Room (King)

Down duvets, minibar, in-room safe, desk

Grand Club Room (King)

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds, Deluxe (With Sofa Bed)

2 Twin Beds, Deluxe (With Sofa Bed) | Down duvets, minibar, in-room safe, desk

2 Twin Beds, Deluxe (With Sofa Bed)

  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Grand Club Room (Twin)

Down duvets, minibar, in-room safe, desk

Grand Club Room (Twin)

  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand River View Room (King)

Down duvets, minibar, in-room safe, desk

Grand River View Room (King)

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Similar properties

Stroll through the beautifully maintained courtyard, surrounded by a mix of contemporary and classical architecture.

Park Hyatt Changsha

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
5.0 out of 5, Exceptional, (8)
The price is €150
for 1 room
includes taxes & fees
3 Aug - 4 Aug
Park Hyatt Changsha

About this property

Grand Hyatt Changsha

Luxury hotel connected to a shopping centre in Changsha with 3 restaurants
This hotel features 3 restaurants, an indoor pool and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a coffee shop/cafe and 24-hour room service. Change of towels is available on request
Grand Hyatt Changsha offers 354 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Beds feature down duvets. 48-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Grand Hyatt Changsha, you'll be connected to a shopping centre and within walking distance of Huangxing Walking Street. You'll find features such as free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free WiFi
  • Free self-parking
  • Dining options include 3 restaurants and a coffee shop
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and a sauna
  • 10 minutes by foot from Huangxing Walking Street and a 3-minute drive from Helong Stadium
Grand Hyatt Changsha offers its guests an indoor pool, a sauna, and a 24-hour fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. Business amenities include a business centre, 9 meeting rooms, and limo/town car service.

WiFi is free in public spaces. Event space at this hotel measures 37071 square feet (3444 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Grand Hyatt Changsha. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Changsha hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.
Su Yuan – On-site coffee shop.
Grand Café – This restaurant serves breakfast, lunch and dinner. Open daily.
Xiangjiang 36 – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 117 per person
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Grand Café
  • Su Yuan
  • Xiangjiang 36

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna

Family friendly

  • Baby bath
  • Children's dinnerware
  • Free cot
  • Highchair
  • Indoor pool
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 37,071 square feet of conference space
  • 9 meeting rooms
  • Business centre

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 61 floors
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 48-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 350.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 117 per person
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, mobile payments and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Grand Hyatt Changsha Hotel
Grand Hyatt Changsha Hotel
Grand Hyatt Changsha Changsha
Grand Hyatt Changsha Hotel Changsha

Grand Hyatt Changsha Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 29 out of 43 reviews
Rating 8 - Good. 6 out of 43 reviews
Rating 6 - Okay. 3 out of 43 reviews
Rating 4 - Poor. 4 out of 43 reviews
Rating 2 - Terrible. 1 out of 43 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Miguell R Fung You

Very good hotel and location
Stayed 2 nights in Apr 2025

4/10 Poor

Alan

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Business travel review

A modern hotel high rise. The AC is set to floor temperature (can’t be changed) so pretty difficult to sleep unless you are happy with a standard 23+ degrees. The windows can’t be opened. The room service menu seemed ok but most of the options were sold out chicken and beef so no way to tell on the quality.
Stayed 1 night in Mar 2025

10/10 Excellent

Enwei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown and the river. Nice place to stay.
Stayed 2 nights in Mar 2025

6/10 Okay

Xinyu

Stayed 1 night in Jul 2024

10/10 Excellent

Zhouyue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel. Great service and amenities. Very convenient. Right next to Hisense Plaza and WenHeYou.
Stayed 2 nights in Jun 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view from our hotel room!! Beautiful hotel with a mall, and hidden underground city attached to it!
Stayed 2 nights in May 2024

10/10 Excellent

Han

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and view
Stayed 3 nights in Jan 2024

8/10 Good

Roger

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All well
Stayed 4 nights in Jan 2024

10/10 Excellent

Roger

Business traveller
Liked: Amenities
All excellent as can be expected from a Hyatt hotel . Surrounding is nice area to walk around and everything is close to the hotel both restaurants as well as shopping malls.
Stayed 3 nights in Jan 2024

10/10 Excellent

Manuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Hotel

Fantastic room. Service, location.
Stayed 3 nights in Dec 2023

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and clean
Stayed 2 nights in Nov 2023

2/10 Terrible

Peifeng

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Terrible experience for spending $350 per night. The room I booked through Expedia has wrong description and photos and this hotel couldn’t do anything for their own mistakes. I ended up staying in a different types of room from the website description and photos Stay away!
Stayed 2 nights in Jul 2023

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. The room was clean and comfortable. The location is great, the staff is very friendly and
Stayed 6 nights in Dec 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort

Grand Deluxe Room Discrepancy. Room was Cold.

Booked a Grand Deluxe room for 3 nights in early Apr'18. The room that was given doesn't come with curved floor-to-ceiling window with xiang river view as per their advertised photo. I was given a city view room instead. Have been to front desk to inquire and request for a room change but was told that was not the type of room I have booked. As I have booked a Grand Deluxe room but not a Standard room thus I'm very sure of the room type I have booked meets my expectation. After confirming room type I have booked was correct, I was told only single bed room comes with curved floor-to-ceiling window with river view, but not twin bed room. Since I have paid extra charges for additional bed thus I'm ok with single bed room for us (3 adults), but was again told all such rooms type were fully booked, and I need to pay extra to upgrade my room type. I find it ridiculous for me to pay extra for what the hotel failed to deliver the room type I have booked. Front desk has given me an impression that money is what they care for and no service at all. What is even more disappointing is that there is no heating at all in such a 5 stars hotel. There is no heating even after a few hours thus have resorted to turn off the air conditioning, sleeping in cold room. Location is good but overall it's not worth what we have paid for to enjoy such services and experiences. We will never stay in this hotel if we visit ChangSha again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful property!

Our room was georgeous and it had everything one might need. You cannot stay in a lux hotel like this anywhere else for this price. Loved it!
Stayed 1 night in Jan 2018

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful and nice, but the toilet got some smell of cigarette
Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

KUM HEE

Stayed 1 night in Dec 2024

10/10 Excellent

Philippe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!
Stayed 2 nights in Nov 2024

10/10 Excellent

Shan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

JUNHO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
교통 아주 좋고.. 주변 쇼핑몰 많고, 쇼핑몰고 연결되어 있습니다 . 주변에 관광지가 가깝습니다. 호텔 조식은 중국풍 음식이 대부분인데 깔끔하고 좋습니다.
Stayed 2 nights in Nov 2024

10/10 Excellent

ZHONGKUI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024