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City Express by Marriott Charlotte South End

Property class: 3

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Photo gallery for City Express by Marriott Charlotte South End

A modern dining area with tables and chairs, a coffee station, and large windows with a view.
A hotel room with two beds, a desk, a chair, and a TV.
A gym with treadmills, stationary bikes, and a mirrored wall.
A conference room with a modern design, featuring a geometric patterned wall, multiple tables, and chairs arranged for meetings.
A modern hotel room with a large window, a sofa, a chair, and a small table.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Gym
  • Laundry room

Explore the area

View in a map
242 E Woodlawn Road, Charlotte, NC, 28217
  • Place, Bowlero South Boulevard
    ‪9 min walk‬
  • Place, The Olde Mecklenburg Brewery & Biergarten
    ‪18 min walk‬
  • Place, Tyvola Square
    ‪2 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a small table, a lamp, and a view of the city through the window.

Room, 1 King Bed

9.0 out of 10
Wonderful
(32 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a TV.

Room, 2 Queen Beds

8.6 out of 10
Excellent
(30 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

A hotel room with a large bed, a desk with a chair, a small table, a lamp, and a view of the city through the window.

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

A hotel room with a large bed, a desk with a chair, a small table, a lamp, and a view of the city through the window.

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

City Express by Marriott Charlotte South End

A fitness centre, coffee/tea in a common area and laundry facilities are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a 24-hour front desk, gift shops/newsstands and a TV in a common area are on-site.
City Express by Marriott Charlotte South End offers 96 air-conditioned accommodations with a hairdryer and an iron/ironing board. 50-inch Smart televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at City Express by Marriott Charlotte South End. During your stay, you'll be within walking distance of Tyvola Square. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Amenities include a gift shop, laundry facilities and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 7 minutes by car from SouthPark Mall and 7 minutes from Bank of America Stadium
  • Free airport shuttle service
As a guest of City Express by Marriott Charlotte South End, you'll find a fitness centre, a vending machine, and gift shops/newsstands. Public spaces have free WiFi. A roundtrip airport shuttle is free (available on request). The business-friendly City Express by Marriott Charlotte South End also features coffee/tea in common area, laundry facilities, and a television in common area. Free self parking is available.

This 3-star Charlotte hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to 1:30 AM on request
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 29.06 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.
  • This property's damage deposit is payable via a secure link and is due within 24 hours after booking. Advance payment of the damage deposit is required to check in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 29.06 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

City Express by Marriott Charlotte South End Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 201 out of 309 reviews
Rating 8 - Good. 54 out of 309 reviews
Rating 6 - Okay. 28 out of 309 reviews
Rating 4 - Poor. 11 out of 309 reviews
Rating 2 - Terrible. 15 out of 309 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Geno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mijah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, decent hotel for the price point, shuttle to the airport was prompt
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, breakfast was nice and rooms were clean and comfortable.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kenya

Liked: Cleanliness, staff & service
Great stay
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Hilde

Liked: Staff & service
Great location with easy access to the
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place area and very clean
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed our final night of vacation. We did not use the amenities, but found the staff very friendly and helpful. The rooms were very clean and well kept.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jamal

Liked: Cleanliness
Updated hotel and all in all, excellent hotel
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay easy
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean staff was friendly will book again
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kimberlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely remodeled hotel
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time we went to Charlotte to see Bruno Mars. The staff was amazing and helped us navigating around Charlotte.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Allie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and close to everything
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room staff was friendly and available even when I checked in super late and room was very clean!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great. Michelle at front desk is very helpful and welcoming. Rooms are clean and a giid breakfast.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Large breakfast area
Stayed 1 night in May 2026
Verified review

10/10 Excellent

DONALD

Liked: Cleanliness, amenities, property conditions & facilities
Great stay for 1 night
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was gladly surprised by the recent renovations, rooms are well decorated and confortable, breakfast is good. Will use in my next business trip.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Dushawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was simple clean and would re stay
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Carmen

Liked: Cleanliness, staff & service
Yes it was fresh and delicious.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Susie

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and great price point. Loved the shower and vanity back lit mirror!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Abenicio

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very accommodating , no pool, great for business travel.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kristie

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and friendly staff
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean modern room
Stayed 2 nights in Apr 2026

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