SpringHill Suites Charlotte City Center

2.5 star property

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Photo gallery for SpringHill Suites Charlotte City Center

A dining area with a round table set for six, large windows offering a city view, and modern interior design.
A rooftop terrace with white round tables, chairs, and flower arrangements.
A spacious, modern event space with a large central area and multiple tables, large windows offering a city view, and a high ceiling with wooden beams.
A modern lounge area with sofas, tables, and a bar with red lighting.
A reception desk with a modern design, featuring a wooden panel wall and a large abstract painting.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
311 East 5th Street, Charlotte, NC, 28202
  • Place, Spectrum Center
    ‪2 min walk‬
  • Place, Charlotte Convention Center
    ‪9 min walk‬
  • Place, NASCAR Hall of Fame
    ‪10 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪16 min drive‬

Room options

Studio, 1 Bedroom (Trundle Sofa)

8.8 out of 10
Excellent
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Trundle Bed
  • Free Wi-Fi

Studio, Multiple Beds, Roll-in Shower (Roll-in Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Trundle Bed
  • Free Wi-Fi

Studio, Multiple Beds, Roll-in Shower

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Trundle Bed
  • Free Wi-Fi

Studio, Multiple Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Trundle Bed
  • Free Wi-Fi

Studio, Multiple Beds

8.2 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 Single Trundle Bed and 2 Queen Beds
  • Free Wi-Fi

Studio, Multiple Beds, Hearing Accessible

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 1 Single Trundle Bed and 2 Queen Beds
  • Free Wi-Fi

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About this property

SpringHill Suites Charlotte City Center

A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, coffee/tea in a common area and a business centre are on-site. Housekeeping is available on request.
SpringHill Suites Charlotte City Center offers 195 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation has separate sitting areas and is furnished with double sofa beds. Beds feature premium bedding. 32-inch Smart televisions come with premium satellite channels and Netflix. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and hairdryers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at SpringHill Suites Charlotte City Center. During your stay, you're just a quick walk from Spectrum Center. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Valet parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Spectrum Center and 5 minutes on foot from Bank of America Corporate Center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 4090 square feet (380 square metres) and includes conference space. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly SpringHill Suites Charlotte City Center. For a fee, parking is available.

This Charlotte hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.
Uptown Bar – This bar only serves light fare. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 55 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Uptown Bar

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 4,090 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Grab bar in shower (86 centimetre high)
  • Grab bar near toilet (91 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • 16 floors
  • Ballroom
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Smoking not allowed

Room amenities

Bedroom

  • Double sofa bed
  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable/satellite channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 55 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SpringHill Suites Marriott Charlotte Uptown Hotel
SpringHill Suites Marriott Uptown Hotel
SpringHill Suites Marriott Charlotte Uptown
SpringHill Suites Marriott Charlotte Uptown Hotel
SpringHill Suites Marriott Uptown Hotel
SpringHill Suites Marriott Charlotte Uptown
SpringHill Suites Marriott Uptown
Hotel SpringHill Suites by Marriott Charlotte Uptown Charlotte
Charlotte SpringHill Suites by Marriott Charlotte Uptown Hotel
Hotel SpringHill Suites by Marriott Charlotte Uptown
SpringHill Suites by Marriott Charlotte Uptown Charlotte
SpringHill Suites Charlotte City Center Hotel
SpringHill Suites by Marriott Charlotte Uptown
SpringHill Suites Charlotte City Center Charlotte
SpringHill Suites Charlotte City Center Hotel Charlotte

SpringHill Suites Charlotte City Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 948 out of 1338 reviews
Rating 8 - Good. 228 out of 1338 reviews
Rating 6 - Okay. 80 out of 1338 reviews
Rating 4 - Poor. 44 out of 1338 reviews
Rating 2 - Terrible. 38 out of 1338 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ellie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, amazing staff, and an amazing location!!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice and clean, bed was comfortable, staff was awesome had a great stay will be back again
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice property.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast, clean, easy location, good valet right in hotel.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. Had a wonderful stay.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Larissa

Liked: Cleanliness, staff & service, property conditions & facilities
Great clean hotel with free breakfast
Stayed 1 night in Mar 2026
Verified

8/10 Good

Sarah

Liked: Staff & service, amenities, property conditions & facilities
Breakfast was great
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Gwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, wonderful staff!
Stayed 1 night in Apr 2026
Verified

8/10 Good

Valerie

Liked: Cleanliness, amenities, property conditions & facilities
Great Location Clean Room Good Breakfast Buffet
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Markita

Liked: Cleanliness, staff & service, property conditions & facilities
Love to stay here when I’m attending a show at the Spectrum, very convenient.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

LaSha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is clean, it smells AMAZING, and all the staff are so kind!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for central city
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Shanieka

Liked: Cleanliness, property conditions & facilities
Staff was nice & the rooms were great.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this hotel was great. Clean, secure, fair priced and in a perfect location! Will definitely come back here next time I come to Charlotte
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Tarise

Liked: Cleanliness
Everything was spectacular
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Antwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay within walking distance to spectrum center
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, absolute perfect location. Plus staff is very welcoming and helpful.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jessika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and well equipped
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is beautiful and so centrally located to sporting venues. Rooms are huge and so nice!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, location across street from Spectrum center and lots of restaurants within easy walking distance, but best part of the stay was the staff. Everyone from the bellman, front desk and breakfast bar staff were very helpful and friendly.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the Hornets game!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location , clean room
Stayed 1 night in Mar 2026
Verified

8/10 Good

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay if you are going to an event at the spectrum center.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, front desk staff outstanding.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it here! valet wasn’t a whole lot and they were super nice as well as the rest of the staff. rooms were great and having a bar there before going out was also really nice.
Stayed 1 night in Feb 2026