See all properties

Hotel Chicago West Loop, SureStay Collection by Best Western

2.5 star property

Choose dates to view prices

Photo gallery for Hotel Chicago West Loop, SureStay Collection by Best Western

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, down duvets, in-room safe, desk
Breakfast area
Lobby
Front of property – evening/night
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
  • Housekeeping

Explore the area

View in a map
1622 W Jackson Blvd, Chicago, IL, 60612
  • Place, Rush University Medical Center
    ‪5 min walk‬
  • Place, United Center
    ‪8 min walk‬
  • Place, University of Illinois Chicago
    ‪10 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

Standard Room, 1 Double Bed, Accessible, Non Smoking | Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room) | Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 Double Bed, Non Smoking (Small Room)

  • Sleeps 2
  • 1 Double Bed

1 Double Bed, Non-Smoking, Microwave And Refrigerator

  • Sleeps 2

Queen Room With Microwave And Refrigerator-Non-Smoking

  • Sleeps 2

King Room With Microwave And Refrigerator-Non-Smoking

  • Sleeps 2

1 Double Bed, Non-Smoking, Small Room, Microwave And Mini-Refrigerator

  • Sleeps 2

Accessible-1 Double, Mobility Accessible, Roll In Shower, Microwave And Mini-Refrigerator, Non-Smoking

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Roll In Shower, Microwave And Mini-Refrigerator, Non-Smoking

  • Sleeps 2

Similar properties

Lobby
Hyatt Place Chicago Medical/University District
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
4.5 out of 5, Wonderful, 1,452 reviews
The price is €89
includes taxes & fees
21 Jan - 22 Jan
Hyatt Place Chicago Medical/University District

About this property

Hotel Chicago West Loop, SureStay Collection by Best Western

Hotel with a 24-hour fitness centre, 9-minute walk to United Center
Along with a 24-hour fitness centre, this hotel has a 24-hour business centre and coffee/tea in a common area. WiFi in public areas is free. Other amenities include a business centre, concierge services and a 24-hour front desk.
Hotel Chicago West Loop, SureStay Collection by Best Western offers 115 accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. 50-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hotel Chicago West Loop, SureStay Collection by Best Western. During your stay, you're just a quick walk from United Center. Free WiFi in public areas, a 24-hour gym and a 24-hour business centre are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Rush University Medical Center and United Center
  • Pets welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Chicago West Loop, SureStay Collection by Best Western.

Smoking is allowed in designated areas at this Chicago hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Portable shower seat
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Built in 2016
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: USD 50 per pet, per stay
  • Maximum 1 (weight limit: 25 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards
Guests arriving after 2:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive key retrieval information.
Property Registration Number 60612
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Illinois Medical District
Chicago Illinois Medical District
Hotel Chicago Illinois Medical District
Hotel Loop
Hotel Chicago West Loop

Hotel Chicago West Loop, SureStay Collection by Best Western Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 502 out of 1040 reviews
Rating 8 - Good. 250 out of 1040 reviews
Rating 6 - Okay. 151 out of 1040 reviews
Rating 4 - Poor. 74 out of 1040 reviews
Rating 2 - Terrible. 63 out of 1040 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Madeleine

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The lobby area could use a deep cleaning and better lighting. The staff was very kind and helpful!
Stayed 1 night in Oct 2025

6/10 Okay

Kinisha

Stayed 1 night in Oct 2025

10/10 Excellent

Clayton

Stayed 1 night in Aug 2025

10/10 Excellent

Sarahi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice!
Stayed 3 nights in Oct 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Sean

Stayed 1 night in Oct 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for my needs.
Stayed 1 night in Oct 2025

2/10 Terrible

Kimberly

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Erica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great and convenient for a concert at the United Center. Check-in/out was easy and the room was cozy and had all we needed plus a fridge and a microwave! Not to many stores around to walk quickly if you wants snacks etc but if you drive you can grab things and park in the lot. A few cosmetic things could be updated but not a deal breaker. Overall great for the value!
Stayed 1 night in Oct 2025

10/10 Excellent

Bruno

Stayed 2 nights in Oct 2025

6/10 Okay

Nicholas Edward

Stayed 2 nights in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

4/10 Poor

Lucie

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was unclean, noisy, understaffed, and old. I would not stay again.
Stayed 2 nights in Oct 2025

8/10 Good

Collin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful.
Stayed 1 night in Sep 2025

4/10 Poor

Max

Disliked: Room comfort
Stayed 1 night in Sep 2025

8/10 Good

DANIEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in a convenient location close to the United Center where we attended a concert. Not a fancy hotel,but it was a pleasant stay and there are restaurants within walking distance.
Stayed 1 night in Sep 2025

10/10 Excellent

Shay

Stayed 4 nights in Jul 2025

4/10 Poor

Inderpal

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
the staff is great and the check in was fine but the hotel is NOT clean the sheets the duvet cover (had a large brownish/redish spot) it just felt gross! One of the bath towels had black streaks not sure from what the shower was semi clean (hair debris) we were not in chicago for fun(dealing with family emergency) so we just didnt say anything. But for the price we paid for each night at this hotel, never again would we stay here
Stayed 2 nights in Sep 2025

10/10 Excellent

Caleb

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Trina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
You have to get there early for the parking passes,however there was free street parking in the area,so it worked out. Decent room for the price.
Stayed 2 nights in Sep 2025

8/10 Good

Karla

Disliked: Staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

tracey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean property
Stayed 3 nights in Sep 2025

10/10 Excellent

Graciela

Stayed 1 night in Sep 2025

10/10 Excellent

Cathy, Wautoma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here! Nice park nearby, walkable to Union Square and staff was wonderful!!!
Stayed 1 night in Sep 2025