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Sheraton Suites Chicago O'Hare

3.5 star property

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Photo gallery for Sheraton Suites Chicago O'Hare

Bar (on property)
Lobby
Bar (on property)
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
6501 N Mannheim Rd, Rosemont, IL, 60018
  • Place, Allstate Arena
    ‪9 min walk‬
  • Place, Lake Park
    ‪2 min drive‬
  • Place, Rivers Casino
    ‪2 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪5 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(106 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(46 reviews)
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Suite, 1 Bedroom

Premium bedding, in-room safe, desk, iron/ironing board

Club Suite, 1 Bedroom

9.8 out of 10
Exceptional
(7 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Suite, 1 Bedroom

Premium bedding, in-room safe, desk, iron/ironing board

Club Suite, 1 Bedroom

10.0 out of 10
Exceptional
(3 reviews)
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom (Mobility Accessible, Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, in-room safe, desk, iron/ironing board

Executive Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Sheraton Suites Chicago O'Hare

A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a 24-hour business centre, a coffee shop/cafe and self parking. Housekeeping is available on request.
Sheraton Suites Chicago O'Hare offers 296 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us they can't get enough of Sheraton Suites Chicago O'Hare's proximity to the airport. During your stay, you'll be within walking distance of Allstate Arena. You'll find features such as free WiFi in public areas and a free round-trip airport shuttle, plus a restaurant.
  • Free Wi-Fi in some public areas
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Just a 1-minute drive from Allstate Arena and a few minutes from Lake Park
  • Free airport shuttle service
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

Public spaces have free WiFi. A 24-hour fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton Suites Chicago O'Hare. A roundtrip airport shuttle is free at scheduled times. Parking is available for a fee.

This 3.5-star Rosemont hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
FLIGHT – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Starbucks Cafe – On-site coffee shop. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:00 AM to 11:30 PM at scheduled times
  • Parking on site (USD 39 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 12 to 20 for adults and USD 12 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • FLIGHT
  • Starbucks Cafe

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (86 centimetre high)
  • Hand-held showerhead
  • Handrails in hallways (86 centimetre high)
  • Handrails in stairways (86 centimetre high)
  • Height-adjustable showerhead
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 11 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 75
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The airport shuttle picks up at Door 3 in the Shuttle Center at O’Hare Airport.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12 to 20 for adults and USD 12 to 20 for children
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Self-parking fee: USD 39 per night (in/out privileges)
  • Early check-in fee: USD 75 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Sheraton Suites Chicago O'Hare offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Chicago O'Hare Airport
Sheraton Chicago O'Hare Airport Hotel
Sheraton Suites Chicago O'Hare Hotel Rosemont
Sheraton Suites Chicago O'Hare Hotel
Sheraton Suites Chicago O'Hare Rosemont
Sheraton Suites Chicago O'Hare
Sheraton Suites Chicago O'hare
Sheraton Suites Chicago O'Hare Hotel
Sheraton Suites Chicago O'Hare Rosemont
Sheraton Suites Chicago O'Hare Hotel Rosemont

Sheraton Suites Chicago O'Hare Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 710 out of 1001 reviews
Rating 8 - Good. 163 out of 1001 reviews
Rating 6 - Okay. 62 out of 1001 reviews
Rating 4 - Poor. 26 out of 1001 reviews
Rating 2 - Terrible. 40 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Joe

Stayed 1 night in Dec 2025

10/10 Excellent

li

Stayed 1 night in Dec 2025

10/10 Excellent

natallie

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Steve

Liked: Cleanliness
Stayed 3 nights in Dec 2025

10/10 Excellent

James

Stayed 1 night in Dec 2025

6/10 Okay

Shirley

Stayed 1 night in Dec 2025

6/10 Okay

Katrinia

I kept hearing a dog barking it was loud and annoying other than that it was a good stay
Stayed 1 night in Dec 2025

10/10 Excellent

Amalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
Stayed 1 night in Nov 2025

8/10 Good

aida

Liked: Cleanliness, staff & service, property conditions & facilities
Never got a receipt. Seems to have someone else name on the screen in addition to email when I got down to ask for a copy of receipt. Updated address still did not get. Other than that. It was ok. Nice clean room and not as convenient as described to city train. Close to the airport. Shuttle does not run frequently. Every 30 min.
Stayed 1 night in Oct 2025

8/10 Good

Scott

Stayed 1 night in Nov 2025

10/10 Excellent

kaitlyn

Stayed 1 night in Dec 2025

8/10 Good

Aaron

Stayed 1 night in Dec 2025

10/10 Excellent

Norman

Travelled with family
Liked: Cleanliness, staff & service, amenities
room was spacious and clean! Shuttle to the airport was on time! Great staff! The only downside is that someone came in early the next day to clean the room - maybe they didn’t know that we are checking out that day.
Stayed 1 night in Nov 2025

8/10 Good

steven

Stayed 1 night in Nov 2025

10/10 Excellent

Malgorzata

Stayed 1 night in Nov 2025

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front staff Tammy was amazing
Stayed 1 night in Nov 2025

10/10 Excellent

Dulce

Stayed 1 night in Nov 2025

10/10 Excellent

Alaa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2025

10/10 Excellent

Arturo

Liked: Cleanliness, amenities, property conditions & facilities
Everything clean and organized
Stayed 1 night in Nov 2025

10/10 Excellent

HIDETAKA

Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Stayed 2 nights in Nov 2025

10/10 Excellent

Araceli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i loved it
Stayed 3 nights in Sep 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service
Mostly good. Shower didn't work well
Stayed 2 nights in Nov 2025

10/10 Excellent

lauren

Easy layover spot
Stayed 1 night in Nov 2025

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and incredibly fast check-in process.
Stayed 1 night in Nov 2025