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Wyndham Garden Westlake

4.0 star property

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Lobby
Lobby
Room, 2 Double Beds, Non Smoking (Poolside) | In-room safe, desk, blackout curtains, iron/ironing board
Point of interest
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

View in a map
1100 Crocker Road, Westlake, OH, 44145
  • Place, Crocker Park
    ‪13 min walk‬
  • Place, Regal Crocker Park
    ‪17 min walk‬
  • Place, Lake Erie Nature & Science Center
    ‪3 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking (Poolside)

Room, 2 Double Beds, Non Smoking (Poolside) | In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds, Non Smoking (Poolside)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking (1 Bedroom)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking (1 Bedroom)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Poolside (1 Bedroom)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Poolside (1 Bedroom)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Hearing Accessible, Non Smoking (Mobility, Bathtub w/ Grab Bars)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds, Hearing Accessible, Non Smoking (Mobility, Bathtub w/ Grab Bars)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower) | In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Bathtub w/ Grab Bars)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Bathtub w/ Grab Bars)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

  • Sleeps 4
  • 2 Double Beds

Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

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About this property

Wyndham Garden Westlake

Suburban hotel with fitness centre and 24-hour business centre
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and conference space.
Wyndham Garden Westlake offers 267 accommodations with iPod docking stations and laptop-compatible safes. 37-inch flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
During your stay at Wyndham Garden Westlake, you'll be within walking distance of Crocker Park. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • 13 minutes by foot from Crocker Park and a 3-minute drive from Lake Erie
  • Pets welcome for a fee (restrictions apply)
Wyndham Garden Westlake offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. There's an onsite 24-hour business centre.

Public spaces have free WiFi. Event space at this hotel measures 11001 square feet (1022 square metres) and includes conference space. The business-friendly Wyndham Garden Westlake also features a vending machine, concierge services, and laundry facilities. Free self parking is available.

This Westlake hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
Wyndham Garden Westlake has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 15 to 20 per person
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 11,001 square feet of conference space
  • 24-hour business centre

Outdoors

  • In a regional park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Built in 2015
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Weight limit: 35 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15.00 to 20.00 per person
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Cleveland-West
Holiday Inn Cleveland-West Hotel
Holiday Inn Cleveland-West Hotel Westlake
Holiday Inn Cleveland-West Westlake
Holiday Inn Westlake
Westlake Holiday Inn
DoubleTree Hilton Hotel Cleveland Westlake
DoubleTree Hilton Cleveland Westlake
Wyndham Garden Westlake Hotel
Wyndham Garden Westlake Westlake
Wyndham Garden Westlake Hotel Westlake
DoubleTree by Hilton Cleveland Westlake
DoubleTree by Hilton Hotel Cleveland Westlake

Reviews

Wyndham Garden Westlake Reviews

6.8

6.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 366 out of 1128 reviews
Rating 8 - Good. 194 out of 1128 reviews
Rating 6 - Okay. 218 out of 1128 reviews
Rating 4 - Poor. 170 out of 1128 reviews
Rating 2 - Terrible. 180 out of 1128 reviews

Reviews

10/10 Excellent

Brian, Gallatin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good choice for our stay.
Stayed 1 night in Aug 2025

4/10 Poor

Gary

Disliked: Cleanliness, staff & service, property conditions & facilities
Old outdated unfriendly staff
Stayed 1 night in Aug 2025

6/10 Okay

Jessica

Stayed 1 night in Aug 2025

2/10 Terrible

Shane

Stayed 1 night in Aug 2025

4/10 Poor

Mark

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Kimberly

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty, small rooms for the price
Stayed 1 night in Aug 2025

8/10 Good

Tonya

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean
Stayed 1 night in Aug 2025

4/10 Poor

Dong W.

Travelled with family
Disliked: Staff & service, property conditions & facilities

Elevator issues~!

The elevator was often not working at all, although I pushed the button for a few minutes. After asking for a help at the front desk, the elevator was usable..!! It is what I never expected.
Stayed 1 night in Aug 2025

8/10 Good

Josh

Stayed 1 night in Aug 2025

6/10 Okay

Brian

Liked: Property conditions & facilities
Disliked: Amenities
Was ok expect for the staff letting room door slam all day. Sounded like a prison
Stayed 3 nights in Aug 2025

6/10 Okay

Kelly

Travelled with family
Disliked: Cleanliness, staff & service
Staff was extremely rude. They acted as if the customers were a bother to them. Mattress on fold out bed very poor condition and appeared as if it had a big blood stain. We were not informed of the $100 incidental deposit until check out.
Stayed 2 nights in Aug 2025

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Housekeeping walking in during us having SEX

I frequently stay at this property and have never encountered any issues. I rent a room usually for a romantic getaway. This stay turned into a disaster when 1 of the female housekeeping employees entered my room without knocking, while in the throws of passionate sex, naked, in bed. The mirror is positioned just so, that when you walk in unannounced, she may have seen both of us nude. I am quite irate and probably will NEVER return to this hotel again out of sheer embarrassment and disgust. I spoke to the front desk, I was not rude. I spoke with the housekeeping manager who guaranteed that she and the general manager would find out how this happened and promised a prompt refund of my money spent for this horrific intrusion on our privacy. I am yet to see results.
Stayed 1 night in Aug 2025

2/10 Terrible

Jacqueline

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Entire hotel was dirty and clean the rooms. I had to ask for a room change because they were mode on my ceiling in the bathroom. The staff did eventually change my room to a much better one, but the entire hotel was not very clean.
Stayed 2 nights in Aug 2025

4/10 Poor

Shana

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

No thank you

We chose this hotel because we trust the Wyndham name and are Wyndham discovery owners. Upon arrival we saw the sign for the hotel and it was a plastic banner on the outside of the building so we're assuming Wyndham recently acquired the property. At least I hope that's what happened. The lobby was ok, the restaurant looked ok, the pool looked nice although we didn't have time to enjoy it. That's where the "ok" ended. The carpets in the hallway were dirty and desperately needed a vacuuming. The room was very outdated and needed some serious work. We reserved a room with a king bed and a pull out couch for my 12 year old daughter. The king bed was very uncomfortable. The pull out couch, I know they are not known for their comfort, but this one was horrible. I felt so bad for her having to sleep on it. Thankfully this was a quick one night stay. One of the lamps were cracked and the desk chair...I have no words. Needless to stay I will not be staying here again unless I hear they have done some major renovations. If you're just passing through town and are just using the room to kind of sleep in, I guess it would ok. Oh side note...when we came back in the evening after visiting friends, the two very long hallways on the way to our room smelled like sewage.
Stayed 1 night in Aug 2025

2/10 Terrible

andrew

Disliked: Staff & service, property conditions & facilities

Run Down and Falling Apart

The hotem is run down. You can tell that this place was once a nice place, but there is zero care for it now. The staff is fine, but like bare minimum, there isn't much welcome hospitality going on. The place feels damp, and our mold allergies kicked up immediately. There is dirty linens and garbage in the hall, water stains in the ceilings and wallpaper falling off the walls. We asked for extra bar soap for the shower but I guess they didn't have any? The tissue paper holder also fell off the wall while we were there. Other guests were in line ahead of us very frustrated that they asked for more towels but never received them. The only good thing I can say is the location is nice. Near lots of good shopping and (mostly chain) restaurants. For the price we paid for this place, I would have expected it to be a lot nicer.
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Gerardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a Luxury hotel at a very convenient price.
Stayed 1 night in Aug 2025

10/10 Excellent

Tahnee

Stayed 1 night in Jul 2025

8/10 Good

Samantha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall hotel was a good stay. Lobby did smell of pool chlorine but thats understandable as their pool is indoor. Room was nice and AC was cold but AC machine was making a noise and bathtub slowly drained. Other than that it was fine about 20 min from downtown cleveland i would stay here again
Stayed 2 nights in Aug 2025

2/10 Terrible

Eri

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property is old, outdated, stinky, dirty.....really, I would never stay there again. It also smelled strongly of mold and made us sick (headaches and nausea, stuffy nose). Lastly, frequent power outages. The man who works there said he was getting tired of the power outages (we had to get ready in dark)
Stayed 1 night in Aug 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay!
Stayed 1 night in Aug 2025

10/10 Excellent

Bernice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and room was clean and smelled clean Large room with good amenities
Stayed 1 night in Aug 2025

2/10 Terrible

Sarah

Stayed 2 nights in Aug 2025

6/10 Okay

Brandie

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Great staff

Staff was amazing and tried to accommodate but hotel is super old tv was horrible but the biggest issue was that the ac did not work the whole time you could be it even breath in our room. Maintenance guy was super nice and tried a couple times to fix it but it was just not happening.
Stayed 2 nights in Aug 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025