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Wyndham Garden Westlake

4.0 star property

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Room, 2 Double Beds, Non Smoking (Poolside) | In-room safe, desk, blackout curtains, iron/ironing board
Lobby
Point of interest
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

View in a map
1100 Crocker Road, Westlake, OH, 44145
  • Place, Crocker Park
    ‪13 min walk‬
  • Place, Regal Crocker Park
    ‪17 min walk‬
  • Place, Lake Erie Nature & Science Center
    ‪3 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking (Poolside)

Room, 2 Double Beds, Non Smoking (Poolside) | In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds, Non Smoking (Poolside)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking (1 Bedroom)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking (1 Bedroom)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Poolside (1 Bedroom)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Poolside (1 Bedroom)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Hearing Accessible, Non Smoking (Mobility, Bathtub w/ Grab Bars)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds, Hearing Accessible, Non Smoking (Mobility, Bathtub w/ Grab Bars)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower) | In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Bathtub w/ Grab Bars)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Bathtub w/ Grab Bars)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

  • Sleeps 4
  • 2 Double Beds

Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

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About this property

Wyndham Garden Westlake

Suburban hotel with fitness centre and 24-hour business centre
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and conference space.
Wyndham Garden Westlake offers 267 accommodations with iPod docking stations and laptop-compatible safes. 37-inch flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
During your stay at Wyndham Garden Westlake, you'll be within walking distance of Crocker Park. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • 13 minutes by foot from Crocker Park and a 3-minute drive from Lake Erie
  • Pets welcome for a fee (restrictions apply)
Wyndham Garden Westlake offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. There's an onsite 24-hour business centre.

Public spaces have free WiFi. Event space at this hotel measures 11001 square feet (1022 square metres) and includes conference space. The business-friendly Wyndham Garden Westlake also features a vending machine, concierge services, and laundry facilities. Free self parking is available.

This Westlake hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
Wyndham Garden Westlake has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 15 to 20 per person
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 11,001 square feet of conference space
  • 24-hour business centre

Outdoors

  • In a regional park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Built in 2015
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Weight limit: 35 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15.00 to 20.00 per person
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Cleveland-West
Holiday Inn Cleveland-West Hotel
Holiday Inn Cleveland-West Hotel Westlake
Holiday Inn Cleveland-West Westlake
Holiday Inn Westlake
Westlake Holiday Inn
DoubleTree Hilton Hotel Cleveland Westlake
DoubleTree Hilton Cleveland Westlake
Wyndham Garden Westlake Hotel
Wyndham Garden Westlake Westlake
Wyndham Garden Westlake Hotel Westlake
DoubleTree by Hilton Cleveland Westlake
DoubleTree by Hilton Hotel Cleveland Westlake

Reviews

Wyndham Garden Westlake Reviews

6.8

6.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 369 out of 1129 reviews
Rating 8 - Good. 192 out of 1129 reviews
Rating 6 - Okay. 218 out of 1129 reviews
Rating 4 - Poor. 169 out of 1129 reviews
Rating 2 - Terrible. 181 out of 1129 reviews

Reviews

2/10 Terrible

Marla

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hallway had small, brown, dirty bins near ice machine, one washcloth for Three guests!!, was told none of the "one bedrooms" have Any doors on them, but picture on online site when I booked a "one bedroom" showed it having a door. Privacy out the window with a guest. No door at all on my one bedroom so was told about the door issue after I asked front desk for another room...defeated the purpose IF all the the bedrooms have no doors...smh. My first time as a guest at Wyndham and it'll be my last. I work too hard for my money to pay for false advertising (door on "one bedroom", but no doors At All). Didn't enjoy my stay at all...
Stayed 3 nights in Aug 2025

10/10 Excellent

crystal

Liked: Cleanliness, staff & service, property conditions & facilities
So close to everything and the lobby and presentation was amazing
Stayed 2 nights in Aug 2025

6/10 Okay

Evelyn

Stayed 3 nights in Aug 2025

2/10 Terrible

Angela

Disliked: Property conditions & facilities
Awful stay
Stayed 1 night in Aug 2025

8/10 Good

Connie

Liked: Staff & service, room comfort

Needs some attention, was ok for one night

Was ok for one night but needs some attention mostly outdoors. Bed was comfortable, I thought breakfast was included but would have been additional cost so we ate somewhere else. Location worked for us
Stayed 1 night in Aug 2025

10/10 Excellent

Anita

Stayed 1 night in Sep 2025

8/10 Good

Lynne

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room & hotel were clean & we had a comfortable bed. I, however, do feel they should leave more than one washcloth to use, for two guests. And there was only 1/2 roll of toilet paper, for a 2 night stay. They did give us extra towels, a washcloth, and another roll of toilet paper when we asked. The front desk staff were extremely friendly. We never had interaction with housekeeping during our stay. But i enjoyed my stay and will return.
Stayed 2 nights in Sep 2025

2/10 Terrible

Tanya

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I’ll never stay again
Stayed 2 nights in Aug 2025

4/10 Poor

Tanya

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms very run down. I understand they are in the middle of renovations but probably shouldn’t have opened for business with that much work to be done. I wanted to pack up and leave
Stayed 4 nights in Jul 2025

8/10 Good

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Too large of a hotel…with a down elevator.

Besides the one elevator closest to my side of the hotel, not working for the complete stay, it was fine. Did feel like I walked forever because they put me I. The 5th floor, opposite to the main elevators. Forgot things in my van a few times and was a trip to get them.
Stayed 4 nights in Aug 2025

6/10 Okay

Rosemary

Travelled with family
Liked: Cleanliness, staff & service, amenities
Our rooms were not cleaned the whole time we were there and the ice machine on our floor was broken. Also the sink drain was very slow and the toilet took a long time to flush. They need to provide much better toilet tissue.
Stayed 4 nights in Aug 2025

4/10 Poor

Alicia

Room smelled musty ... there were dead bugs all over my bed ... went to bed grossed out and paranoid . Tub was disgustingly stained , didn't even want to go in there ... carpets are horrible ! Not impressed ... have stayed there before and was much better
Stayed 1 night in Aug 2025

6/10 Okay

seth

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms could use maintenance and better cleaning. Our bed was sinking. The carpets were stayed. Trash cans had no liners, and there was a roach in our room. Also guests were smoking pot in the rooms.
Stayed 3 nights in Aug 2025

4/10 Poor

Deborah

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet area. Clean rooms. Nice staff.
Stayed 1 night in Aug 2025

8/10 Good

Latif

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience
Stayed 2 nights in Aug 2025

8/10 Good

Seanissy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First date w bae

loved the quietness and cozy feeling
Stayed 1 night in Aug 2025

10/10 Excellent

Christina, Fort Worth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was in a quiet area and had lots of shopping close by it's a great location. Rooms were clean and staff was friendly.
Stayed 3 nights in Aug 2025

4/10 Poor

John

Travelled with partner
Disliked: Property conditions & facilities
Entry door to building stuck. Tub drain plugged. Heater very loud. No outside window. Next to pool. Whole property needs a facelift. Breakfast should be included for what we paid. Bed clean and comfortable. Great TV.
Stayed 1 night in Aug 2025

10/10 Excellent

lekisha

Stayed 1 night in Aug 2025

10/10 Excellent

Fernando

Stayed 1 night in Aug 2025

10/10 Excellent

Jeffrey

Stayed 6 nights in Aug 2025

2/10 Terrible

Verified traveller

Travelled with family
The gotel manager Taylor Albright is never around and doesnt answer the phone for the employees when there is a room issues. So the front has no clue what to do.
Stayed 1 night in Aug 2025

8/10 Good

Diamond

Liked: Cleanliness, staff & service
Laundry room was closed. Other than that I enjoyed my stay!
Stayed 2 nights in Aug 2025