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Holiday Inn Express Cleveland Downtown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Cleveland Downtown by IHG

Exterior
Premium bedding, down duvets, blackout curtains, iron/ironing board
Standard Room | City view
Standard Room, Multiple Beds | Premium bedding, down duvets, blackout curtains, iron/ironing board
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Gym
  • Air conditioning
  • Free WiFi
  • 24/7 front desk

Explore the area

Map
629 Euclid Ave, Cleveland, OH, 44114
  • Rocket Arena
    ‪6 min walk‬
  • Progressive Field
    ‪7 min walk‬
  • Rock and Roll Hall of Fame
    ‪16 min walk‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, down duvets, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Premium bedding, down duvets, blackout curtains, iron/ironing board

Standard Room, Multiple Beds

  • 23 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Premium bedding, down duvets, blackout curtains, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Single Bed, Accessible (Roll-In Shower)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Standard Room, 1 Single Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Premium bedding, down duvets, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Jetted Tub

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub, City View

Premium bedding, down duvets, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Jetted Tub, City View

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, down duvets, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Single Bed, Accessible (Accessible Tub)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Standard Room, 1 Single Bed, Accessible (Accessible Tub)

  • 23 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed

Bathroom sink

Standard Room, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room

Premium bedding, down duvets, blackout curtains, iron/ironing board

Standard Room

  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About this property

Holiday Inn Express Cleveland Downtown by IHG

Hotel with free breakfast, a short walk to Progressive Field
This smoke-free hotel features a 24-hour fitness centre, a 24-hour business centre and valet parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a microwave in a common area and a business centre are on-site. Housekeeping is available on request.
Holiday Inn Express Cleveland Downtown by IHG offers 141 accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets and premium bedding. 48-inch flat-screen televisions come with premium cable channels.

This Cleveland hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express Cleveland Downtown by IHG. During your stay, you're just a quick walk from Progressive Field. You'll find features such as free WiFi in public areas, plus a 24-hour gym and a 24-hour business centre.
  • Free buffet breakfast served daily
  • Free WiFi
  • Valet parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the spaciousness, comfy beds and cleanliness
  • Within a 10-minute walk of Progressive Field and Rocket Arena
WiFi is free in public spaces. A 24-hour business centre, 3 meeting rooms, and coworking spaces are available. Free breakfast is served daily. Event space at this hotel measures 4575 square feet (425 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and an arcade/games room are also featured at Holiday Inn Express Cleveland Downtown by IHG. Parking is available for a fee.

This Cleveland hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 39 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free cot

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference space
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Built in 1894
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 39.00 per night (in/out privileges)
  • Service fee: USD 50.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Cleveland Downtown
Holiday Inn Express Hotel Cleveland Downtown
Holiday Inn Express Cleveland Downtown Hotel
Holiday Inn Cleveland Downtown
Holiday Inn Express Cleveland Downtown Hotel Cleveland
Holiday Inn Express Cleveland Downtown Ohio
Holiday Inn Express Cleveland Ohio

Holiday Inn Express Cleveland Downtown by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 816 out of 1678 reviews
Rating 8 - Good. 389 out of 1678 reviews
Rating 6 - Okay. 229 out of 1678 reviews
Rating 4 - Poor. 126 out of 1678 reviews
Rating 2 - Terrible. 118 out of 1678 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Antonio

Liked: Cleanliness
My celling by the door an in the bathroom was leaking like crazy
Stayed 1 night in Feb 2025

10/10 Excellent

Terika, VAN WERT

Stayed 1 night in Jan 2025

10/10 Excellent

Leanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to restaurants, playhouse square, had jacuzzi tub option.
Stayed 1 night in Feb 2025

10/10 Excellent

Anne

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

vatrein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Tamiya

Didn’t get the room that I thought I was booking, and they didn’t accommodate it be cause it was booked through a 3rd party. So the room I was given the first time the heat didn’t work. They then moved me to a second room that was not fully cleaned.
Stayed 2 nights in Feb 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to everything you could possibly want to do downtown.
Stayed 3 nights in Jan 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Lance

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Steve

Stayed 1 night in Feb 2025

10/10 Excellent

Lonnie

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Excellent Vacation

We greatly enjoyed our visit to Cleveland, will definitely be visiting again!!
Stayed 2 nights in Feb 2025

4/10 Poor

Lisa

Liked: Cleanliness
Disliked: Property conditions & facilities
The staff wasn't very knowledgeable about the area. They were nice enough but not friendly like you would expect from a hotel. They gave us extra bedding and towels but never offered to bring it up to us. There was no hot water at all the first night and most of the second day, and the shower filled up to your ankles with water because it wasn't draining properly. The elevator was questionable at best and very old. When you first walked in it smelled like cat pee but they covered it with something that smelled like oranges. It wasn't a good smell either way. They told us all they could do for us is comp the valet even though it's a separate entity but they couldn't refund any of our room charges because it was a third party that we used to book the stay. Meanwhile, it's still their property, we're still staying there, and even if they gave us back the night where there was no hot water that would have been the right thing to do and they could have refunded us whatever our third party paid them. It didn't have to be the retail fee if you booked it separately. There was no offer of anything like that. The breakfast was good. That's all.
Stayed 2 nights in Jan 2025

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot water down for the first day. They comped it for me. Was good for business and will bring me back.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mary A, Shoreline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Stayed 1 night in Jan 2025

10/10 Excellent

Philip

Stayed 1 night in Jan 2025

4/10 Poor

Lisa

The entire hotel had no hot water for the length of our stay. The staff offered a refund of part of the cost but since I made the reservation through Expedia, I don’t know how to claim that refund.
Stayed 1 night in Jan 2025

2/10 Terrible

Amanda

Travelled with family
Disliked: Property conditions & facilities

Horrible experience

I checked in at 830 pm after a long drive in. Ready to get a shower and go to bed since my kids had to be up at 5am for a cheer competition. Only to get to my room and have no hot water in either of my 2 rooms and no heat in 1. I was never told about these known issues at check in. When I called about it they were rude and didn’t care. I had to wash my daughter’s hair in the sink with freezing cold water and could not get showers. The floors turned my white socks black from being dirty. There was 1 washcloth and 1 towel. I will never book here again.
Stayed 1 night in Jan 2025

4/10 Poor

Bradley

Travelled with family
Liked: Amenities
Outdated
Stayed 1 night in Jan 2025

10/10 Excellent

Allen

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Jolynn

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great downtown hotel for the price.

Beautiful old hotel in downtown area. Valet service was wonderful. The breakfast was delicious and the attendants were delightful. The front desk was helpful with a late check out when our plans were changed. The only downfall was the elevator which required your key to use and it was not easy.
Stayed 1 night in Jan 2025

10/10 Excellent

SIMON, Alexandria

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025