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Hampton Inn & Suites New Haven - South - West Haven

2.5 star property

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Photo gallery for Hampton Inn & Suites New Haven - South - West Haven

Restaurant
Room, 2 Queen Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free cots/infant beds
Indoor pool
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Free daily buffet breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Pet-friendly
  • Pool
  • Laundry
  • Gym
  • Free WiFi

Explore the area

View in a map
510 Saw Mill Rd, West Haven, CT, 06516
  • University of New Haven
    ‪4 min drive‬
  • Yale University
    ‪6 min drive‬
  • Yale-New Haven Hospital
    ‪6 min drive‬
  • New Haven, CT (HVN-Tweed - New Haven Regional)
    ‪12 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Studio, 1 King Bed with Sofa bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(10 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(19 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

7.8 out of 10
Good
(9 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(65 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(6 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hampton Inn & Suites New Haven - South - West Haven

Hotel in West Haven with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business centre and a meeting room.
Hampton Inn & Suites New Haven - South - West Haven offers 98 accommodations with video game consoles and coffee/tea makers. 48-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers and hairdryers.

This West Haven hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Hampton Inn & Suites New Haven - South - West Haven gets good marks from our customers. During your stay, you'll be within walking distance of PEZ Visitor Center. Free WiFi in public areas, an indoor pool and a gym are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 5 minutes by car from Yale University and 6 minutes from Yale-New Haven Hospital
  • Pets welcome for a fee
Hampton Inn & Suites New Haven - South - West Haven offers its guests an indoor pool and a fitness centre. WiFi and wired Internet are free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served daily. The business-friendly Hampton Inn & Suites New Haven - South - West Haven also features complimentary newspapers in the lobby, a fireplace in the lobby, and laundry facilities. Parking is available for a fee.

This West Haven hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 3.87 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium satellite channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 3.87 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel West Haven New South Haven
Hampton Inn New Haven South West Haven
Hampton Inn & Suites New Haven-South-West Haven Hotel West Haven
Hampton Inn And Suites New Haven-South-West Haven
Hampton Inn New Haven South West Haven Hotel
Hampton Inn New Haven
Hampton Inn Suites New Haven South West Haven
Hampton Inn Haven West Haven
Hampton Inn & Suites New Haven - South - West Haven Hotel
Hampton Inn & Suites New Haven - South - West Haven West Haven

Hampton Inn & Suites New Haven - South - West Haven Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 537 out of 1003 reviews
Rating 8 - Good. 258 out of 1003 reviews
Rating 6 - Okay. 95 out of 1003 reviews
Rating 4 - Poor. 65 out of 1003 reviews
Rating 2 - Terrible. 48 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Antonio

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The hotel is in a great, convenient location. There is only a skeleton crew looking after the hotel. Cleaning takes place every 2-3 days, the rooms smell like mold and dirty carpet. Ice machines are broken in a couple of floors, there is no room service. There was a gentleman at reception that should not be assigned to front desk duties, very bad spoken, long beard, and rude as hell. I asked for a bottle of water and he said this is only for the Hilton Honors people!! (Which I am). Told me if I needed water I should walk to Gas Station, shocking!!!
Stayed 6 nights in May 2025

10/10 Excellent

Marian

Stayed 2 nights in May 2025

6/10 Okay

David

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The pool was down for maintenance on Memorial Day weekend. Kids running up and down the hall screaming late at night and early in the morning. Breakfast was poor. Many items out/missing at 9:00 and nobody working to restock.
Stayed 1 night in May 2025

10/10 Excellent

Acny, Grand Prairie

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute reservation after VRBO host ghosted us. Hotel really came through. Comfortable, clean
Stayed 2 nights in May 2025

10/10 Excellent

Lorna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Eric

Stayed 1 night in May 2025

10/10 Excellent

Bryan

Stayed 2 nights in May 2025

10/10 Excellent

Iesha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Got some great R&R

Had a great stay and my girls really enjoyed the pool.
Stayed 2 nights in Apr 2025

10/10 Excellent

Charles, Yorktown Heights

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very courteous, breakfast was great.
Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service and great experience
Stayed 1 night in Apr 2025

6/10 Okay

Jennifer, Newton

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was nice. AC didnt work and was loud and had ants in it. Halls and room smelled
Stayed 1 night in Apr 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Helen Andrinique

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

ELIZABETH

Travelled with family
Liked: Cleanliness
The building lost power, due to a downpower line. There was no communication from staff needed to walk down a dark stairwell, no emergency lighting on Sunday. Monday at 9:30 am there was no staff at the front desk to assist with checking out. Tried calling the front while standing at the front desk no one picked up. After several people lined up someone knock on the door behind the front desk we were told to wait, several minutes later someone did not comeout. Then someone stopped a staff member who was on thier way to check on the breakfast stations. He was not happy about being redirected but was able to check us out. I wanted a copy of my bill was told it would be emailed so far 30 minutes later nothing in my emails. I understand the power outage was out of the hotel's control, but as guests had issues during this stay it would have been nice to have staff around to answer questions at the front desk. Thank you
Stayed 2 nights in Apr 2025

2/10 Terrible

Martin

Not good at all
Stayed 1 night in Apr 2025

10/10 Excellent

zyasia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff an excellent service
Stayed 2 nights in Apr 2025

8/10 Good

Tonisha

Stayed 1 night in Apr 2025

10/10 Excellent

John A.

Liked: Cleanliness, staff & service, property conditions & facilities
Everything has been as i expected. I have no complaints.
Stayed 1 night in Apr 2025

6/10 Okay

Beyza Sekerci

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was not very clean and the AC was loud.
Stayed 1 night in Apr 2025

10/10 Excellent

Melissa

Stayed 1 night in Apr 2025

4/10 Poor

Tim

Business traveller
Disliked: Amenities
The very strange man who met me at the front desk pretended to be English and greeted me with a fake accent. He sang in between fake talking. I asked if I could purchase a bottle of water, and he asked me if I was a member. I said I did not know. He looked me up and told me I wasn’t a member and wasn’t entitled to the water. I didn’t try to argue. He was clearly not playing with a full deck. Place is a mess
Stayed 1 night in Apr 2025

10/10 Excellent

Mimi

Stayed 2 nights in Mar 2025

10/10 Excellent

Mbalia, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Good room; nice breakfast
Stayed 1 night in Mar 2025