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citizenM Copenhagen Radhuspladsen

4.0 star property

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Photo gallery for citizenM Copenhagen Radhuspladsen

Interior
View from room
Lobby sitting area
Lobby sitting area
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
H. C. Andersens Boulevard 12, Copenhagen, 1553
  • Place, City Hall Square
    ‪1 min walk‬
  • Place, Strøget
    ‪3 min walk‬
  • Place, Tivoli Gardens
    ‪4 min walk‬
  • Airport, Copenhagen (CPH-Kastrup)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (High Floor)

8.0 out of 10
Very good
(2 reviews)
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

citizenM Copenhagen Radhuspladsen

Hotel with a restaurant, 4-minute walk to Tivoli Gardens
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and a business centre. Housekeeping is available on request.
CitizenM Copenhagen Radhuspladsen offers 238 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Our customers tell us they can't get enough of citizenM Copenhagen Radhuspladsen's great location. During your stay, you're just a quick walk from Tivoli Gardens. Free WiFi in public areas, a restaurant and a bar are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and 4 meeting rooms
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 3-minute walk from Strøget and 4 minutes on foot from Tivoli Gardens
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre, 4 meeting rooms, and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. A library, multilingual staff, and express check-in are also featured at the business-friendly citizenM Copenhagen Radhuspladsen.

This 4-star Copenhagen hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11 AM.
CanteenM – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.
CanteenM – On-site bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11 AM for a fee: DKK 199 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • Library
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (78 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels
  • IPad
  • IPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: DKK 210
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately DKK 199 per person
  • Late check-out fee: DKK 210 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - DK38158945
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 4 stars.

Property is also known as

citizenM Copenhagen Radhuspladsen Hotel
citizenM Radhuspladsen Hotel
citizenM Radhuspladsen
citizenM Copenhagen Radhuspladsen Hotel
citizenM Copenhagen Radhuspladsen Copenhagen
citizenM Copenhagen Radhuspladsen Hotel Copenhagen

citizenM Copenhagen Radhuspladsen Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 860 out of 1225 reviews
Rating 8 - Good. 267 out of 1225 reviews
Rating 6 - Okay. 57 out of 1225 reviews
Rating 4 - Poor. 19 out of 1225 reviews
Rating 2 - Terrible. 22 out of 1225 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

sobia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 mins to central train station, metro stop two mins away and Tivoli food market two mins away. Excellent location, clean hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

John T

Stayed 4 nights in Sep 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.Walking distance to metro,train station,restaurants and cafes. The only real complaint is that there are only two English speaking tv stations, and they are the British SKY News, with local English news, and the Bloomberg business report.
Stayed 4 nights in Sep 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
No coffee in the rooms, beds are firm, control room with iPad. Quiet, good location
Stayed 2 nights in Sep 2025

10/10 Excellent

Stephanie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chic yet cozy — a place with personality

I am a vacation traveler that appreciates a nice room with all the luxuries. Initially we had booked an apartment rental through VRBO, which turned out to be a major dissappointment. The owners were MIA and we were unable to reach them. So we were forced to book our weekend stay at a hotel. There was a convention going on so that was no easy task. When we got confirmation at CitizenM we were relieved, but not expecting much. When we arrived we were greeted by a helpful, open staff. The rooms were oddly small, but quiet with modern lighting and a large comfortable bed. Sitting in the bar on the 7th floor was great, the view of the city and services were catchy, modern and full of personality. Since the location was so central we were able to experience the city with just a few steps. Special thanks to a kind, welcoming staff at all points.
Stayed 3 nights in Sep 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Black out curtains, comfortable bed, tech in room, full floor amenities area
Stayed 2 nights in Sep 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tiny but very nice and tidy!

The staff was lovely and extremely helpful. Everything was super clean and organized. My only complaint was the size of the room, but evidently they were all just about 9 ft. wide😳. All the amenities were there, but it was extremely compact. Great location!
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, just what I needed
Stayed 3 nights in Sep 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

Daniel

Stayed 2 nights in Sep 2025

8/10 Good

Pauline

Travelled with family
Liked: Cleanliness, staff & service, amenities
Comfortable room and excellent breakfast. Coffee made to perfection
Stayed 4 nights in Sep 2025

4/10 Poor

Hana

Stayed 3 nights in Sep 2025

6/10 Okay

Deborah, Allston

Liked: Cleanliness, staff & service
Our bed was a king bed turned so that one of us would have to climb atop the other to get in. On our final night, we re-made the bed so that we could both have our feet sticking out into the room but this would never do if I were any taller at all. I have never seen such a thing at any hotel and found it unacceptable.
Stayed 3 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect.

Amazing all around. Will definitely stay again. Friendly staff and easy check in/out. Clean, functional utilitarian rooms.
Stayed 4 nights in Sep 2025

8/10 Good

Fatemeh

Stayed 2 nights in Sep 2025

8/10 Good

Karin Larson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is close to city hall and tivolli. Seems modern new and clean. What I didn’t like was the size of the room. It’s the length of a bed turned sideways. Difficult to get ready in the morning passing each other near the sink and shower toilet area. Felt safe cause you needed a room key for that floor to make the elevator work. Staff was super friendly and helpful
Stayed 7 nights in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Shuangxia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Jessica

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was too tiny to accommodate 2 people
Stayed 2 nights in Sep 2025

8/10 Good

XUANDAO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and friendly staffs. The room is too small
Stayed 4 nights in Sep 2025

10/10 Excellent

Anas, FRANKLIN PARK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SMART stay is remarkable! Control wide range of ambient colorful light in the bathroom, climate, TV, cool wakeup alarm progression, blinds and curtains. All that on that and more at your fingertips (iPad). Ironing clothes isn't a problem, dedicated room in each floor. 7th floor lounging area and bar, with outdoor elevated balcony view for a morning coffee and nightly moon seigt. Extremely friendly and helpful staff. Breakfast is really good in general, fresh fruits, the Danish "morgenbord". Secure your luggage in the "Luggage Room" is a great Plus when you have few hours to tour the city prior to a scheduled flight.
Stayed 5 nights in Aug 2025

8/10 Good

MELISSA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking was interesting. We would check in ourselves using a tablet and get to choose our room location. I liked it. The staff were friendly. The hotel is close to everything. The rooms are clean but a little small. Overall, it is a very nice place to stay at
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities
Central, easy to use, comfortable, excellent service.
Stayed 2 nights in Sep 2025

10/10 Excellent

Wensheng

Liked: Cleanliness, staff & service, property conditions & facilities
The shower is excellent!
Stayed 2 nights in Aug 2025