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Scandic Palace Hotel

4.0 star property

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Photo gallery for Scandic Palace Hotel

Presidential Suite | In-room safe, free WiFi, bed sheets
Suite | In-room safe, free WiFi, bed sheets
Exterior
Hallway
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Pet-friendly
  • Room service

Explore the area

View in a map
Rådhuspladsen 57, Copenhagen, 1550
  • Place, City Hall Square
    ‪1 min walk‬
  • Place, Strøget
    ‪1 min walk‬
  • Place, Tivoli Gardens
    ‪4 min walk‬
  • Airport, Copenhagen (CPH-Kastrup)
    ‪10 min drive‬

Room options

View all photos for Double Room Economy

In-room safe, free WiFi, bed sheets

Double Room Economy

  • Sleeps 2

View all photos for Twin Room

In-room safe, free WiFi, bed sheets

Twin Room

8.8 out of 10
Excellent
(41 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room

In-room safe, free WiFi, bed sheets

Single Room

8.8 out of 10
Excellent
(18 reviews)
  • 17 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room, 1 King Bed

In-room safe, free WiFi, bed sheets

Superior Double Room, 1 King Bed

8.8 out of 10
Excellent
(65 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Double Room

In-room safe, free WiFi, bed sheets

Economy Double Room

8.2 out of 10
Very good
(62 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 1 Queen Bed

Double Room, 1 Queen Bed | In-room safe, free WiFi, bed sheets

Double Room, 1 Queen Bed

8.4 out of 10
Very good
(25 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

In-room safe, free WiFi, bed sheets

Superior Twin Room

8.4 out of 10
Very good
(19 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, 1 King Bed (Plus)

In-room safe, free WiFi, bed sheets

Superior Double Room, 1 King Bed (Plus)

9.2 out of 10
Wonderful
(35 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room (Plus)

In-room safe, free WiFi, bed sheets

Superior Twin Room (Plus)

8.8 out of 10
Excellent
(20 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room

In-room safe, free WiFi, bed sheets

Single Room

  • Sleeps 1

View all photos for Twin Room

In-room safe, free WiFi, bed sheets

Twin Room

  • Sleeps 2

View all photos for Queen Room

In-room safe, free WiFi, bed sheets

Queen Room

  • Sleeps 2

View all photos for Superior Twin Room

In-room safe, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 2

View all photos for Superior King Room

In-room safe, free WiFi, bed sheets

Superior King Room

  • Sleeps 2

View all photos for Twin Superior Plus

In-room safe, free WiFi, bed sheets

Twin Superior Plus

  • Sleeps 2

View all photos for King Superior Plus

In-room safe, free WiFi, bed sheets

King Superior Plus

  • Sleeps 3

View all photos for Suite

Suite | In-room safe, free WiFi, bed sheets

Suite

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite

Presidential Suite | In-room safe, free WiFi, bed sheets

Presidential Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite

Living area | Heated floors, printers

Junior Suite

  • Sleeps 3

View all photos for Palace Suite

In-room safe, free WiFi, bed sheets

Palace Suite

  • Sleeps 3

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About this property

Scandic Palace Hotel

Hotel with 3 restaurants, steps from City Hall Square
Along with 3 restaurants, this smoke-free hotel has a 24-hour health club and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business centre and self parking.
Scandic Palace Hotel offers 169 accommodations with a safe and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a combined bath/shower unit. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the sightseeing around Scandic Palace Hotel. During your stay, you're just a quick walk from Tivoli Gardens. Free WiFi in public areas, 3 restaurants and a 24-hour gym are available.
  • Free WiFi
  • Enjoy a bite to eat at one of the 3 restaurants
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests have great things to say about the proximity to public transport and the helpful staff
  • Steps from City Hall Square and Strøget
  • Pets welcome free of charge
There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

WiFi is free in public spaces. A 24-hour health club, a vending machine, and multilingual staff are also featured at Scandic Palace Hotel. Parking is available for a fee.

This Copenhagen hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
On-site venue – restaurant.
Capa Bar – On-site restaurant. Open daily.
Capa Restaurant – On-site restaurant. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (DKK 380 per day)
  • Parking on site (DKK 380 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: DKK 229 per person
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Capa Bar
  • Capa Restaurant

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Bowling alley

Family friendly

  • Bowling alley
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Vibrating pillow alarm
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Banquet hall
  • Built in 1910
  • Comprehensive food waste policy
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Limited room service

More

  • Eco-friendly toiletries
  • Heated floor
  • Printer
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 12:00 PM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 22 December to 01 January:
  • Bar/Lounge
  • Dining venue
The following facilities are closed on Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 1 year old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately DKK 229 per person
  • Self-parking fee: DKK 380 per day
  • Nearby parking fee: DKK 380 per day (328 ft away)
  • Early check-in is available for a fee
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 1 year old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Copenhagen Hotel Palace
Copenhagen Palace
Copenhagen Palace Hotel
Hotel Palace Copenhagen
Palace Copenhagen
Palace Copenhagen Hotel
Palace Hotel Copenhagen
Scandic Palace Hotel Hotel
Hotel Scandic Palace
Scandic Palace Copenhagen
Scandic Palace Hotel Copenhagen
Scandic Palace Hotel
Scandic Palace
Scandic Palace Hotel Copenhagen
Scandic Palace Hotel Hotel Copenhagen

Scandic Palace Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 523 out of 1160 reviews
Rating 8 - Good. 378 out of 1160 reviews
Rating 6 - Okay. 172 out of 1160 reviews
Rating 4 - Poor. 58 out of 1160 reviews
Rating 2 - Terrible. 29 out of 1160 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

paul david

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for looking after us. See you soon!
Stayed 2 nights in Aug 2025

10/10 Excellent

Parita

Stayed 3 nights in Aug 2025

8/10 Good

Bernardette

Travelled with family
Liked: Cleanliness, staff & service
Property location was in the middle of the area we were visiting. Staff were excellent and food perfect.
Stayed 4 nights in Aug 2025

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, amenities
Perfect Location. Everything you need is right around you
Stayed 2 nights in Jul 2025

6/10 Okay

ABDULLAH, riyadh

Disliked: Property conditions & facilities
Oky
Stayed 6 nights in Aug 2025

8/10 Good

Isabella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I know this is not under your control, but the very loud bell that rings every 15 minutes is the only part I did not enjoy. It rings too late and starts too early.
Stayed 5 nights in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay at the Scandic Palace.

It was the best hotel breakfast we have ever had. Location was excellent with friendly staff. We loved our view of the square. Hotel was very eco friendly. The only thing was we wished the bed was a queen sized one.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kristi, Guntersville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was awesome and the location is perfect. However! Beware the bell tower is directly adjacent so the clock strikes EVERY 15 minutes. All day. All night. Additionally there were fireworks that shook the hotel at 11:30 at night. Three times in Copenhagen and all three times experienced these fireworks. So don’t expect sleep .The hotel itself was great, I just would have loved to have known about the bell tower and fireworks and I would have steered clear.
Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Perfect location. Beautiful building. Breakfast was incredible - particularly for dietary requirements. There is a really lovely member of staff called Simran who was particularly fantastic.
Stayed 4 nights in Jul 2025

6/10 Okay

David

Liked: Cleanliness, staff & service

Great location but a but tired

Our room was sooo hot and ventilation useless. The toilet broke and we were moved to another room which was lovely and cool though. Other reviews about water temperature are spot on. Please dont advertise as having parking available as we had to pay £40 per day for motorbike parking in qpark opposite. Condition is a bit tired in places and walls are thin so noise an issue with neighbour. Great location though to be fair and staff were helpful enough.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
I liked the room and the breakfast was wonderful- the location was superb! Best location In Copenhagen by far - close to everything
Stayed 2 nights in Jul 2025

10/10 Excellent

Damon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, great location!
Stayed 3 nights in Jul 2025

10/10 Excellent

Andre

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
GREAT location , large room, perfect breakfast note : no hotel bar or lounge - can get noisy overall nice stay next to metro and shopping
Stayed 2 nights in Jul 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

George

Travelled with partner
Disliked: Amenities, property conditions & facilities
Faded glory. Shower the other end of the room from bathroom. Irregular internet connection. No restaurant other than breakfast in a dungeon. No orange juice or toast for breakfast - a world first for us. However staff were friendly and as helpful as they could be.
Stayed 4 nights in Jun 2025

10/10 Excellent

Daniel

Stayed 1 night in Jun 2025

10/10 Excellent

boris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It's downtown and therefore within walking distance to the things we wanted to do, like Tivoli Garden. The hotel staff was excellent and the building was grand.
Stayed 3 nights in Jun 2025

6/10 Okay

Michael

Travelled with family
Liked: Staff & service
Breakfast was just ok.
Stayed 2 nights in Jun 2025

8/10 Good

Dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Excellent staff.
Stayed 3 nights in Jun 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good location, friendly
Stayed 4 nights in Jun 2025

6/10 Okay

Betty

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Hotel ok but no cleaning service or explanation of how to obtain refused to help my daughter at night when she forgot her card and she had to sleep on patio outside hotel!!!! Not impressed. We asked when checking I. To add her name to reservation and they said we didn’t need to and when she asked for assistance at night they would not give her a new key and then locked her out of the hotel. Paid a lot for an upscale hotel and they let guests sleep outside!
Stayed 5 nights in Jun 2025

10/10 Excellent

Henry

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location for walking to the city sites, restaurants and train station.
Stayed 3 nights in Jun 2025

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location. Really spacious suite room. Our daughter was still in the bedroom area but she had her own area and she preferred this. Staff friendly. I liked the requirement of booking breakfast & housekeeping. Seems very efficient. Points others have raised that we didn't have issue with: Noise: we were in the busiest central square. We did have an inside view from our room but the 'noise' didn't bother us at all. We were there on a really hot weekend & the room air cooling was sufficient. The breakfast was authentic and even though it was busy, didn't feel crowded. Points I would raise: No usb points in room and a double socket wasn't working in the bedroom (reported) which meant we had to charge our phones in a separate area. I don't know why some hotels don't provide water for the room. A bottle in the fridge on arrival would be most welcome. Overall, we really enjoyed our stay.
Stayed 3 nights in Jun 2025

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