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Melia Cozumel All Inclusive

4.0 star property

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2 outdoor pools, pool umbrellas, pool loungers
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The Level Royal Suite | Down duvets, minibar, in-room safe, desk
42-inch plasma TV with satellite channels, TV, books

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All-inclusive
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Carretera Costera Norte KM 5.8, Cozumel, QROO, 77600
  • Place, Playa San Juan
    ‪14 min walk‬
  • Place, Isla Cozumel Biosphere Reserve
    ‪15 min drive‬
  • Place, Chankanaab National Park
    ‪29 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪14 min drive‬

Room options

View all photos for Melia Ocean View

Melia Ocean View | Down duvets, minibar, in-room safe, desk

Melia Ocean View

8.8 out of 10
Excellent
(93 reviews)
  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for The Level Royal Suite

The Level Royal Suite | View from room

The Level Royal Suite

9.2 out of 10
Wonderful
(23 reviews)
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for The Level Grand Premium

Down duvets, minibar, in-room safe, desk

The Level Grand Premium

9.0 out of 10
Wonderful
(51 reviews)
  • Ocean view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite Ocean Front

View from room

Junior Suite Ocean Front

9.2 out of 10
Wonderful
(5 reviews)
  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Suite, 1 Bedroom, Oceanfront

View from room

Premium Suite, 1 Bedroom, Oceanfront

7.8 out of 10
Good
(6 reviews)
  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Single Room Premium with Ocean View

Down duvets, minibar, in-room safe, desk

Single Room Premium with Ocean View

  • Ocean view
  • 44 sq m
  • Sleeps 1
  • Free Wi-Fi

View all photos for Single Room Premium with Ocean View

Down duvets, minibar, in-room safe, desk

Single Room Premium with Ocean View

  • Ocean view
  • 51 sq m
  • Sleeps 1
  • Free Wi-Fi

View all photos for Suite with Ocean View

Down duvets, minibar, in-room safe, desk

Suite with Ocean View

  • Ocean view
  • 53 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for The Level Family Junior Suite

View from room

The Level Family Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 86 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Melia Room Garden View (2+1)

View from room

Melia Room Garden View (2+1)

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Melia Room Garden View (2+2)

View from room

Melia Room Garden View (2+2)

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Melia Room Sea View (2+2)

Down duvets, minibar, in-room safe, desk

Melia Room Sea View (2+2)

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Melia Room Sea View (2+1)

Down duvets, minibar, in-room safe, desk

Melia Room Sea View (2+1)

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for The Level Grand Premium (2+2)

Down duvets, minibar, in-room safe, desk

The Level Grand Premium (2+2)

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for The Level Grand Premium (2+1)

Down duvets, minibar, in-room safe, desk

The Level Grand Premium (2+1)

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Premium Suite, 1 Bedroom, Oceanfront (2+2)

View from room

Premium Suite, 1 Bedroom, Oceanfront (2+2)

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Suite, 1 Bedroom, Oceanfront (2+1)

View from room

Premium Suite, 1 Bedroom, Oceanfront (2+1)

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for The Level Family Junior Suite (2+4)

View from room

The Level Family Junior Suite (2+4)

  • Ocean view
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

View all photos for The Level Family Junior Suite (2+2)

View from room

The Level Family Junior Suite (2+2)

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for The Level Family Junior Suite (2+3)

View from room

The Level Family Junior Suite (2+3)

  • Ocean view
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite (Premium 2+2)

View from room

Junior Suite (Premium 2+2)

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite (Premium 2+1)

View from room

Junior Suite (Premium 2+1)

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Melia Garden View

Down duvets, minibar, in-room safe, desk

Melia Garden View

8.6 out of 10
Excellent
(85 reviews)
  • Garden view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Similar properties

Exterior
Iberostar Waves Cozumel - All Inclusive
Cozumel
  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
4.5 out of 5, Wonderful, 1,000 reviews
The price is €208
includes taxes & fees
26 Jun - 27 Jun
Iberostar Waves Cozumel - All Inclusive

About this property

Melia Cozumel All Inclusive

At Melia Cozumel All Inclusive, spend the day on the beach where you can enjoy snorkelling. Then return for a meal at one of the property's 4 restaurants.
Melia Cozumel All Inclusive offers 209 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. 42-inch plasma televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Melia Cozumel All Inclusive's great beach location gets high marks from our customers. During your stay, you'll be within walking distance of Playa San Juan. Features include free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 4 restaurants, a coffee shop, a swim-up bar and a poolside bar
  • Take a swim in the 2 outdoor pools
  • Treat yourself to body treatments, hot stone massages or body scrubs at YHI Wellness Center
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a 24-hour gym and mini golf
  • Guests have great things to say about the helpful staff and the beach
  • 7 minutes by car from Museo de la Isla de Cozumel and 8 minutes from San Miguel Church
Melia Cozumel All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Bring your whole family to Melia Cozumel All Inclusive for summer fun including 2 outdoor swimming pools, mini golf and a children's pool.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a 24-hour fitness centre and a garden. Self parking is free.

This 4-star Cozumel property is smoke free.

Fish House – On-site restaurant.
El Embarcadero Beach Bar – On-site bar. Open daily.
El Isleño Swim Up Bar – On-site bar. Reservations are required. Open selected days.
Mole Snack BAr – On-site bar. Open daily.
Mole – On-site theme restaurant. Open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking

Snorkelling

Land activities

Fitness facilities

Miniature golf

Paintball

Football

Tennis

Volleyball

Lessons/classes/games

Aerobics

Cooking

Dancing

Water fitness

Entertainment

On-site entertainment and activities

On-site live performances

Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 4 restaurants
  • 5 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Embarcadero Beach Bar
  • El Isleño Swim Up Bar
  • Fish House
  • Mole
  • Mole Snack BAr

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Air hockey
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Books
  • Children's pool
  • Games
  • Karaoke
  • Kayaking
  • Mini golf
  • Outdoor tennis court
  • Snorkelling

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free rollaway/extra bed
  • Laundry facilities
  • Mini golf
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 577 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 12 floors
  • 3 buildings
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch plasma TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 82.12 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Melia All Inclusive Golf & Resort

Melia Cozumel All Inclusive Golf & Beach Resort

Melia Cozumel Golf Beach

Melia Cozumel All Inclusive Golf & Beach Hotel Cozumel

Melia Cozumel All Inclusive Golf And Beach Resort

Meliá Vacation Club Cozumel All Inclusive

Meliá Vacation Club All Inclusive

Meliá Vacation Club Cozumel

Meliá Golf All Inclusive

Meliá Cozumel Golf

Melia Cozumel All Inclusive Golf & Beach Hotel

Resort Melia Cozumel

Melia Cozumel All Inclusive Golf Beach Resort

Meliá Cozumel Golf All Inclusive All-inclusive property

Meliá Golf All Inclusive All-inclusive property

Melia Cozumel

Meliá Cozumel Golf All Inclusive

Melia Cozumel Golf All Inclusive

Melia Cozumel All Inclusive Cozumel

Melia Cozumel All Inclusive All-inclusive property

Melia Cozumel All Inclusive All-inclusive property Cozumel

Melia Cozumel All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 596 out of 1072 reviews
Rating 8 - Good. 279 out of 1072 reviews
Rating 6 - Okay. 124 out of 1072 reviews
Rating 4 - Poor. 50 out of 1072 reviews
Rating 2 - Terrible. 23 out of 1072 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Brandi

Liked: Cleanliness, amenities, property conditions & facilities
Everything!! Staff, room, beach, food, drinks!!!
Stayed 3 nights in Feb 2026

10/10 Excellent

Chad A

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and cleanliness
Stayed 7 nights in Feb 2026

8/10 Good

Dmitri

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Melia was excellent for our stay. The location is at the northern most tip of the island so it can be a tad windy and the water in front of the hotel can go murky. The beach itself was excellent with plenty of seating and sand to play in. The highlight of Melia is the staff. We had exceptional service at every turn. The beach drinks were served by Christian who was always around and running back and forth getting the drinks to you. At night the beach security was done by Ramone who was friendly and always had a smile. When it came to resturants, the food was top notch with plenty of options and always served with a smile. Family had some picky eaters and they came away smiling. No issues with any upset tummys and we ate everything there was to eat. There are many activities for kids (basketball, shuffleboard, mini golf) along with a kids club if you want to ditch them. Transportation to the Hotel takes 15min from the airport and the cost is 300mxn. I would recommend walking outside the airport towards the traffic circle and there is a line up of taxis. You can book a shuttle at the airport but will pay around 30usd per person. The snorkeling at the resort is mid. The water is a bit murky. But if you walk over to the break wall in front of Westin Hotel, the water is clear and that are tons of fish to look at. Check-out the wall itself as it's teaming with life. Overall an excellent choice and would recommend for families, not a party resort.
Stayed 7 nights in Feb 2026

8/10 Good

Carrie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The resort was calm and relaxing! Our room had beautiful view within steps of the beach. The beach bar staff were incredibly accommodating and wonderful to talk with. We enjoyed our stay and would recommend this resort to others looking for a relaxing vacation!
Stayed 5 nights in Feb 2026

8/10 Good

Patricio

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the staff were excellent and the beach and pool areas were great
Stayed 3 nights in Feb 2026

2/10 Terrible

Erica Lynn

Travelled with family, Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Service was rough. Rooms are needing severe upgrades. Beds and pillows were very uncomfortable. Food and drinks were not appetizing. Things close early, only thing open majority of the time was a sloppy buffet. You have to make reservations for the restaurants and when we tried there was no available times for days, along with the cabanas. For this kind of experience don’t even waste your time and money. We went with 3 other couples and nobody enjoyed their stay unfortunately.
Stayed 7 nights in Feb 2026

10/10 Excellent

Amanda

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This was our third stay with our family and once again, nothing but good things to say about this resort. The location, grounds, staff and food are all amazing and we will definitely be visiting again in future.
Stayed 7 nights in Feb 2026

8/10 Good

George

Clean rooms and overall good food. The restaurants missed the mark but
Stayed 7 nights in Feb 2026

8/10 Good

Ian

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Gardenview room. It was an older room in need of an upgrade. Beach was good - lots of sargassum which was being cleaned up daily. Food was okay. Restaurants were good. Service was okay. The hotel location was good. We walked to town multiple times.
Stayed 12 nights in Jan 2026

10/10 Excellent

Rob

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location, stars and facilities
Stayed 2 nights in Feb 2026

10/10 Excellent

James

Stayed 6 nights in Feb 2026

6/10 Okay

Geoffrey

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The good staff, room, staff, and regular restaurant servers, beautiful beach, reception area. Good food in seafood à la carte.The bad food in the regular restaurant, pool should be heated too. Cold doesn’t get enough sun, you have all the makings of the great resort except your food needs to be improved a lot. It’s pretty bad.
Stayed 14 nights in Jan 2026

8/10 Good

Anthony Scott

Liked: Cleanliness, property conditions & facilities
We have stayed here many times over the past 20 years, and found this year was indeed the cleanest I have ever seen @ the Melia. We finally got a great room oceanfront! I have over 25 years in Quality & continuous improvement. There are opportunities for improvement needed in food preservation. Most if not all prepared food was cold. Even at opening of buffet hour food was cool. People were pretty good about returning the covers on the skillet pans, but heat to them is inadequate at best. I realize buffet style is a challenge, but the current process greatly needs improvement. I would think warming lights much lower to the food may be worth while. It is my understanding that there are new owners. I would challenge them to secure a higher temperature for prepared food. Perhaps monitoring the temperature in several areas and gathering the data first would help you decide other means of improvement.
Stayed 7 nights in Feb 2026

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and staff
Stayed 7 nights in Feb 2026

6/10 Okay

Reuben

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The property itself is beautiful and the beach is absolutely stunning. The drinks were consistently great and one of the highlights of the stay. You will have to ask for a double to equate to a normal drink. The grounds are well maintained and the setting is very relaxing. Unfortunately, the overall service experience did not match the setting. The majority of the staff seemed disengaged and uninterested. Our assigned concierge, Gerardo, was not helpful - I messaged him multiple times with questions and either received no response or a reply the following day, which made planning difficult. The buffet was also disappointing. The food was consistently cold and the selection was very limited at most meals. While the location and beach are fantastic, the level of customer service did not meet expectations. For the price point, I would likely choose a different property next time with stronger service and better dining options.
Stayed 3 nights in Feb 2026

6/10 Okay

Karen

Travelled with family
Liked: Cleanliness
Disliked: Amenities
We have gone to the Melia for years now. We were terribly disappointed in the food. My fiance got food poisoning and has been terribly sick for 2 weeks so far. Then they charged us $50.00 to change the sheets from the mess he made. The wait staff in the buffet was not near as friendly or accommodating as in years past. The service at the bar was wonderful. Willian did a fantastic job as always.
Stayed 7 nights in Jan 2026

6/10 Okay

Aldo, Cedar Park

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Staff was great. Room cleanliness need to improve. Two out of three days they ran out of bacon for breakfast. One day, they ran out of jalapenos. Dinner at the show was served cold, soup and chicken breast. Only allowed to select a restaurant for dinner once during our three night stay. The dinner at Fish house was the best through our stay. Limited and cheapest brands of alcohol unless you upgrade to what is called "Level" Old building, needs to be upgraded.
Stayed 3 nights in Feb 2026

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room with an awesome shower, the bed was firm and very comfortable. The view from our room balcony was excellent and all the staff was super helpful and attentive.
Stayed 8 nights in Jan 2026

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 4 nights in Jan 2026

10/10 Excellent

Peter

Stayed 7 nights in Dec 2025

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities
The room was clean. Staff was helpful. The only issues were the strong wind and a lot of sargassum, a little too much for the season.
Stayed 12 nights in Jan 2026

4/10 Poor

Samir

Travelled with family
Disliked: Amenities, property conditions & facilities
From front desk through the room not good
Stayed 4 nights in Jan 2026

8/10 Good

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Staff was very nice and attentive. Food was good. Nice long beach, unfortunately the seaweed was bad. Staff worked very hard trying to keep it under control.Pools were very clean, but cold. Overall, this is a nice resort and we would come back.
Stayed 7 nights in Jan 2026

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness
The food needs serious improvement. The pool is small and cold so nobody goes in. Rooms are nice as is most of the staff. The cullinary staff are surly and obviously un-trained to do their job- Buffet hot food is a disgrace. The Fish House restaurant is the only food venue worth eating at.
Stayed 9 nights in Jan 2026

10/10 Excellent

Sandra Tomer

Stayed 6 nights in Jan 2026

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