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Holiday Inn Express and Suites Urbandale by IHG

2.5 star property

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Photo gallery for Holiday Inn Express and Suites Urbandale by IHG

Exterior
Restaurant
Exterior
Desk, blackout curtains, iron/ironing board, rollaway beds
Free daily on-the-go breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
8789 Plum Drive, Urbandale, IA, 50322
  • Place, Jordan Creek Town Center
    ‪9 min drive‬
  • Place, Drake University
    ‪10 min drive‬
  • Place, Casey's Center
    ‪13 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

Room amenity

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(26 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

Standard Room | Desk, blackout curtains, iron/ironing board, rollaway beds

Standard Room

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(22 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Room amenity

Standard Room, 1 King Bed, Accessible (Communications)

9.8 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Room amenity

Standard Room, 1 King Bed, Accessible (Communications)

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Accessible (Communications)

Room amenity

Standard Room, 2 Single Beds, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible (Communications)

Room amenity

Suite, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Lobby
Fairfield Inn & Suites Des Moines Urbandale
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  • Pool
  • Hot tub
  • Breakfast included
  • Kids’ pool
4.6 out of 5, Wonderful, 520 reviews
The price is €91
includes taxes & fees
21 Jun - 22 Jun
Fairfield Inn & Suites Des Moines Urbandale

About this property

Holiday Inn Express and Suites Urbandale by IHG

Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a hot tub. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Holiday Inn Express and Suites Urbandale by IHG offers 93 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves.

This Urbandale hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express and Suites Urbandale by IHG. During your stay, you'll be close to Living History Farms. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • 8 minutes by car from Living History Farms and 12 minutes from Drake University
Holiday Inn Express and Suites Urbandale by IHG offers its guests an indoor pool, a hot tub, and a 24-hour fitness centre. WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is available daily. The business-friendly Holiday Inn Express and Suites Urbandale by IHG also features a vending machine, a garden, and complimentary newspapers in the lobby. Free self parking is available.

This Urbandale hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Urbandale
Holiday Inn Express Urbandale
Urbandale Holiday Inn Express
Holiday Inn Express Urbandale Hotel
Holiday Inn Express Suites Urbandale

Holiday Inn Express and Suites Urbandale by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 503 out of 764 reviews
Rating 8 - Good. 188 out of 764 reviews
Rating 6 - Okay. 40 out of 764 reviews
Rating 4 - Poor. 15 out of 764 reviews
Rating 2 - Terrible. 18 out of 764 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
All of the staff that we interracted with was excellent, the room was great, and parking was convenient.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, clean and comfortable, good breakfast
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are very clean love the Dove toiletries the guy who checked us in was awsome!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, extremely friendly staff.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities
Multiple stays here, never disappointed
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Breakfast was great
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

dzevida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes a lot of free places to park, breakfast was excellent
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room were clean and the breakfast was great parking was good
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very courteous.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many choices for breakfast near and clean
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were clean , breakfast was fresh and the staff very nice at the reception desk. We will definitely return to this hotel :)
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pool and hot tub were maintained well and open for once
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Tim

Liked: Amenities
Great location for I80 travel. Clean, modern, & comfortable.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 1 night in Aug 2024
Verified

8/10 Good

Daren

Liked: Cleanliness
Everything was clean and neat and quiet. The only negative was the swimming pool was freezing! We are staying there again at Christmas and I hope they get it warmer before then!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean, great breakfast and friendly lady at the front desk
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Brandon

Liked: Staff & service, amenities
Great stay!
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Jeffery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the event we were attending and shopping.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have had good experiences with Holiday Inn Express, highly recommend them for your stay.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Quiet..but Could use some oil on the bathroom door hinges. Door also could be adjusted to close easier but really not a big deal. We will be back
Stayed 1 night in Jan 2026
Verified

8/10 Good

Elissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great hotel! Beds were very comfortable, rooms very spacious, but the towels had a very awful, bad smell to them.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that there is always hot breakfast options. Also, the staff is always watching to see what foods need stocked so the wait is never long. Staff is always friendly, rooms are quiet and clean, beds are perfect! These are some of my favorite reasons why we choose Holiday Inn Express! ❤️
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Lester

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable and convenient. Excellent breakfast. Friendly staff.
Stayed 2 nights in Jul 2025