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Quality Inn

2.5 star property

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Photo gallery for Quality Inn

Free daily self-service breakfast
Lobby
Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • Gym
  • Laundry
  • Breakfast included

Explore the area

View in a map
190 Stadium St, Gateway North Plaza, Smyrna, DE, 19977
  • Place, Bayhealth Emergency Center - Smyrna
    ‪4 min drive‬
  • Place, Delaware State University
    ‪9 min drive‬
  • Place, Dover Mall
    ‪9 min drive‬
  • Airport, Millville, NJ (MIV-Millville Municipal)
    ‪96 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(46 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(22 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Red Roof Inn & Suites Dover Downtown
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
3.7 out of 5, Good, 1,024 reviews
The price is €67
includes taxes & fees
3 Dec - 4 Dec
Red Roof Inn & Suites Dover Downtown

About this property

Quality Inn

Hotel in Smyrna with free breakfast and fitness centre
Along with an outdoor pool, this smoke-free hotel has a fitness centre and a business centre. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities and a 24-hour front desk.
Quality Inn offers 70 air-conditioned accommodations with coffee/tea makers and a hairdryer. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn. During your stay, you'll be close to Bayhealth Emergency Center - Smyrna. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a business centre and a meeting room
  • On-site recreation includes a gym
  • 5 minutes by car from Bayhealth Emergency Center - Smyrna and 10 minutes from Delaware State Police Museum and Education Center
Quality Inn offers its guests an outdoor pool and a fitness centre. WiFi and wired Internet are free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. The business-friendly Quality Inn also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This Smyrna hotel is smoke free.

Guests are served a free self-service breakfast daily from 6:30 AM to 9:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free self-serve breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Smyrna
Quality Inn Smyrna
Quality Smyrna
Quality Inn Hotel
Quality Inn Smyrna
Quality Inn Hotel Smyrna

Quality Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 308 out of 1000 reviews
Rating 8 - Good. 347 out of 1000 reviews
Rating 6 - Okay. 179 out of 1000 reviews
Rating 4 - Poor. 96 out of 1000 reviews
Rating 2 - Terrible. 70 out of 1000 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nykiesha

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Night staff was rude. And the the day staff was never around the breakfast was not wat was advertised.
Stayed 3 nights in Aug 2025

10/10 Excellent

ashely

Stayed 1 night in Aug 2025

10/10 Excellent

Shivraj

Stayed 1 night in Aug 2025

10/10 Excellent

Marion

Stayed 1 night in Aug 2025

6/10 Okay

piff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel to stay food places close by in walking distance. The pool was nice and clean . The breakfast could of been much better it wasn't a big selection at all . Eggs , toast, waffles, cereal, bagels in a package, and muffin in a package and banana. The coffee was nasty the cream was nasty the o.j ran out and breakfast was over so they didn't refill it . I stayed two nights and the breakfast was the same thing nothing different. The second morning the fire alarm went off early in the morning scaring the heck out of you . And you get no call or announcement saying force alarm or anything. Nobody alerted the consumers to keep us calm and not panic. The staff needs to do better in that aspect. Other than that it's a nice hotel to stay at if you in the area
Stayed 2 nights in Aug 2025

6/10 Okay

Juliet

Travelled with family
Liked: Property conditions & facilities
For an overnight stay, the location was convenient. The room (217) was satisfactory. The bed was comfortable. On the surface, the bathroom appeared clean, however, the toilet had a very dark ring just under the lip of the porcelain. I wasn't sure if it was bacteria growth or what. When I flushed, it did not go away. I told the representative at the front desk and he said he would inform the housekeeper. Please address this condition as soon as possible. I think some special attention should be given to this situation. If I were staying longer, I would have requested another room. Your attention to this matter would be appreciated by others.
Stayed 1 night in Aug 2025

10/10 Excellent

Allison

Stayed 1 night in Aug 2025

4/10 Poor

Damien

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
8:45am fire drill. The first room tv was broken. Rough weekend at the quality.
Stayed 1 night in Aug 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
provided what I was looking for -- clean and quiet
Stayed 1 night in Aug 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Wonerful place, all good..Hotel,area, staff.
Stayed 1 night in Aug 2025

4/10 Poor

Roland

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Frank, nineveh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have gave 5 stars but breakfast was a bust.
Stayed 1 night in Aug 2025

6/10 Okay

Randall

Travelled with family
The parking lot had people hanging out blaring music. The front desk was told. Went to diner, came back music still blaring and now there are 6,7 guys out drinking beer. By 9:30 it quieted down. But we did spot a few really small ants in the room and the ac unit was very loud.
Stayed 1 night in Aug 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone very friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Willy, Indianapolis

Stayed 1 night in Jul 2025

6/10 Okay

Colleen M

Travelled with family and small children
Liked: Staff & service
The room was ok. Its a non smoking room that has .most certainly been smoked in. Two towels, thats it. Ants in the bathroom. Thankfully this is just a one night stay.
Stayed 1 night in Jul 2025

8/10 Good

Marita

Stayed 4 nights in Jul 2025

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It's a decent place to stay when visiting the area. The television was basic, wifi passable, coffeemaker a joke...and I dont even drink coffee. The continental breakfast lack choices and consisted of muffins, cereal boxes, bananas and very dry, hard scrambled eggs. But I would stay again, because I just needed a place to lay my head and the price is slightly above average cost for a hotel room for a weekend summer stay!
Stayed 2 nights in Jul 2025

6/10 Okay

EZZARD

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Sleeping in the grass would have been more comfort

Easy access off the highway clean lobby room was clean however the beds are hard as a rock the AC did not work at all. Not happy
Stayed 1 night in Jul 2025

6/10 Okay

chad

Business traveller
Stayed 2 nights in Jun 2025

4/10 Poor

Michael

Business traveller, Travelled with partner
Room was clean however, the toilet was running all night, tub drain was clogged (had to shower in one minute spurts to avoid the water rising above ankles), vanity faucet moved when touched, bath towel had two large red stains, and no usb ports.
Stayed 1 night in Jul 2025

2/10 Terrible

Massango

Disliked: Cleanliness, amenities
They charged me a 75$ deposit even though I had pid fully on expedia.reason being because of me needing an accessible room.. and proceeded to tell me thy only have 1 accessible room .. pardon me but I refuse to believe that so he did me a favor. The mirror in the room is cracked I took a picture after calling front desk multiple times with no response. Thank God pic has time fra on it. I checked out in the morning making sure there knew I did not break their mirror. Everything was fine as I left ..I was told my 75$ deposit would be released in about 3 days full on lies. So when I get back to town I have to go there so they can release my money. I would avoid this place unless no other options are available!!!
Stayed 1 night in Jun 2025

8/10 Good

Gregory

Stayed 1 night in Jun 2025