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Hotel Indigo Dubai Downtown by IHG

5.0 star property

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Photo gallery for Hotel Indigo Dubai Downtown by IHG

Lobby
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
Interior
Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Pet-friendly

Explore the area

Map
Marasi Drive, PO Box 24666, Dubai, 00000
  • Dubai Mall
    ‪8 min walk‬
  • Dubai Aquarium & Underwater Zoo
    ‪14 min walk‬
  • Burj Khalifa
    ‪17 min walk‬
  • Dubai (DXB-Dubai Intl.)
    ‪9 min drive‬

Room options

View all photos for 2 Twin Standard Creek View w comp transfer to Kite Beach & Dubai Mall

1 bedroom, premium bedding, minibar, in-room safe

2 Twin Standard Creek View w comp transfer to Kite Beach & Dubai Mall

  • Canal view
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite Creek View w comp transfer to Kite Beach & Dubai Mall

Poolside views, open daily

Junior Suite Creek View w comp transfer to Kite Beach & Dubai Mall

  • Canal view
  • 45.7 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Standard Downtown View w comp transfer to Kite Beach & Dubai Mall

1 bedroom, premium bedding, minibar, in-room safe

1 King Standard Downtown View w comp transfer to Kite Beach & Dubai Mall

  • City view
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Standard Creek View w comp transfer to Kite Beach & Dubai Mall

1 bedroom, premium bedding, minibar, in-room safe

1 King Standard Creek View w comp transfer to Kite Beach & Dubai Mall

  • City view
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Design Suite Creek View w comp transfer to Kite Beach & Dubai Mall

1 bedroom, premium bedding, minibar, in-room safe

Design Suite Creek View w comp transfer to Kite Beach & Dubai Mall

  • Canal view
  • 63 sq m
  • Sleeps 5
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Corner Suite w comp transfer to Kite Beach & Dubai Mall

Corner Suite w comp transfer to Kite Beach & Dubai Mall | 1 bedroom, premium bedding, minibar, in-room safe

Corner Suite w comp transfer to Kite Beach & Dubai Mall

  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room King or Twin bed comp transfer to Kite Beach & Dubai Mall

1 bedroom, premium bedding, minibar, in-room safe

Standard Room King or Twin bed comp transfer to Kite Beach & Dubai Mall

  • Canal view
  • 27.4 sq m
  • Sleeps 2
  • 1 Single Bed OR 1 King Bed

View all photos for 2 Twin Premium Creek View w comp transfer to Kite Beach & Dubai Mall

1 bedroom, premium bedding, minibar, in-room safe

2 Twin Premium Creek View w comp transfer to Kite Beach & Dubai Mall

  • City view
  • 31 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for 2 Twin Standard Downtown View w comp transfer to Kite Beach & Dubai Mall

1 bedroom, premium bedding, minibar, in-room safe

2 Twin Standard Downtown View w comp transfer to Kite Beach & Dubai Mall

  • City view
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Super Suite Creek View w comp transfer to Kite Beach & Dubai Mall

1 bedroom, premium bedding, minibar, in-room safe

Super Suite Creek View w comp transfer to Kite Beach & Dubai Mall

  • City view
  • 56 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for 1 King Premium Creek View w comp transfer to Kite Beach & Dubai Mall

1 King Premium Creek View w comp transfer to Kite Beach & Dubai Mall | 1 bedroom, premium bedding, minibar, in-room safe

1 King Premium Creek View w comp transfer to Kite Beach & Dubai Mall

  • Canal view
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Indigo Dubai Downtown by IHG

Art Deco hotel with full-service spa and free valet parking
This smoke-free hotel features a full-service spa, an outdoor pool and a restaurant. Free WiFi in public areas, free valet parking and a free beach shuttle are also provided. Additionally, a bar/lounge, a poolside bar and a steam room are on-site.
Hotel Indigo Dubai Downtown by IHG offers 269 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Smart televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a steam room.
The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages and facials. The spa is open daily.
The breakfast at Hotel Indigo Dubai Downtown by IHG gets high marks from our customers. During your stay, you'll be within walking distance of Dubai Mall. Enjoy features like free WiFi in public areas, free valet parking and a free beach shuttle. Some of the pet-friendly amenities that this property offers include food and water bowls and litter trays.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Mediterranean cuisine while dining at Open Sesame
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to deep-tissue massages, facials or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room
  • Guests have great things to say about the breakfast and the clean guestrooms
  • 15 minutes by foot from Dubai Mall and a 4-minute drive from Burj Khalifa
  • Free beach shuttle service
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and litter trays
Hotel Indigo Dubai Downtown by IHG offers its guests a full-service spa, an outdoor pool, and a steam room. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and 2 meeting rooms are available. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Hotel Indigo Dubai Downtown by IHG. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Free self parking and valet parking are available.

This Art Deco Dubai hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 11:00 AM.
Open Sesame – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner.
Orange Feels – This bar is located by the pool. Open daily.

Languages

Arabic, Bulgarian, Chinese (Mandarin), English, Filipino, French, Georgian, German, Hindi, Indonesian, Portuguese, Russian, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle (surcharge)
  • Free beach shuttle
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AED 95 for adults and AED 50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Open Sesame
  • Orange Feels

Things to do

  • Art gallery
  • Full-service spa
  • Outdoor pool
  • Steam room

Family friendly

  • Art supplies
  • Children's toys
  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool toys
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Free pool cabanas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 20 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2020
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay films
  • Smart TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: AED 200 per pet, per week
  • Only dogs and cats are allowed
  • Food and water bowls and litter trays are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 150 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 95 for adults and from AED 50 for children
  • Airport shuttle fee: AED 200 per vehicle (maximum occupancy 3)
  • Pet fee: AED 200 per pet, per week
  • Service animals are exempt from fees
  • Rollaway bed fee: AED 150 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Indigo Dubai Downtown by IHG offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Indigo Dubai Downtown
Hotel Hotel Indigo Dubai Downtown DUBAI
DUBAI Hotel Indigo Dubai Downtown Hotel
Hotel Hotel Indigo Dubai Downtown
Hotel Indigo Dubai Downtown DUBAI
Hotel Indigo
Indigo
Hotel Indigo Downtown
Indigo Dubai By Ihg Dubai
Hotel Indigo Dubai Downtown
Hotel Indigo Dubai Downtown by IHG Hotel
Hotel Indigo Dubai Downtown by IHG Dubai
Hotel Indigo Dubai Downtown an IHG Hotel
Hotel Indigo Dubai Downtown by IHG Hotel Dubai

Hotel Indigo Dubai Downtown by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 634 out of 770 reviews
Rating 8 - Good. 91 out of 770 reviews
Rating 6 - Okay. 25 out of 770 reviews
Rating 4 - Poor. 12 out of 770 reviews
Rating 2 - Terrible. 8 out of 770 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

vito

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I stayed at this hotel for 5 nights. The location and the food options were great. The majority of the staff were excellent. We would stay there again if we visited Dubai again.
Stayed 5 nights in Mar 2025

10/10 Excellent

Gemma, Bowmanville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Read a ton of reviews before booking and I have to agree this hotel service and staff were fantastic. Delicious breakfast, coffee was fantastic (very smooth, actually bought some to take home). Special recognition to the staff Ned, Rachel, Ei Ei, Michael, Uditha, the coffee barista and all the other hotel staff names I can’t remember especially in Open Sesame during breakfast service that made this trip so fantastic. Highly recommend this place and will be returning.
Stayed 6 nights in Mar 2025

10/10 Excellent

Nicolas

Stayed 3 nights in Feb 2025

8/10 Good

Nicole M.

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

Satheeshkumar

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 8 nights in Feb 2025

10/10 Excellent

scott

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful facility! Room was large and comfortable. Restaurant (ground floor) very convenient and well decorated. Nicest part of our stay? Your staff are all about friendly service. Several names come to mind: Adele and Michael at front desk (among others) and Shadwan in the restaurant (again, among others). But every staff was about sincere service. Your training and hiring of staff are to be commended. It was an enjoyable stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Vahan

Stayed 3 nights in Feb 2025

10/10 Excellent

Ahmed, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay 5 Stars.
Stayed 6 nights in Feb 2025

10/10 Excellent

Jo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed our hotel. The staff were all helpful and attentive. We will come back again. Great location from which to see Dubai.
Stayed 2 nights in Feb 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great balance of location, cost and quality

Nicely appointed hotel, located in the downtown business area. A relatively short Uber ride to most of the major city attractions (nothing is walkable in Dubai), unless you travel into the famous congestion of Dubai traffic, which is highly likely at rush hours and on weekend evenings. Rooms are average in size but nicely decorated. Above average breakfast buffet available.
Stayed 3 nights in Feb 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely!

Really loved our stay here. Beautiful room.
Stayed 7 nights in Dec 2024

8/10 Good

MARIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too much construction around the property and a little noisy due to proximity to the road. Also a little distant from some of the places to visit and see. The property itself was very nice. Rooms a little small but nice.
Stayed 3 nights in Feb 2025

10/10 Excellent

iris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love our stay here.
Stayed 5 nights in Feb 2025

10/10 Excellent

Elham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Sandra

Stayed 4 nights in Feb 2025

10/10 Excellent

Mireya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location in great,very clean, staff was very corteous
Stayed 6 nights in Feb 2025

10/10 Excellent

May Lany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I choose this hotel because it’s close to Dubai Mall, 15 minutes walk to the mall. The staffs are very attentive to the customers needs. It”s also clean.
Stayed 5 nights in Feb 2025

10/10 Excellent

Mohamed Alaoui

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and perfect location wise
Stayed 7 nights in Feb 2025

10/10 Excellent

Tanya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Hotel Indigo Dubai. The staff were amazing - very welcoming and attentive. The hotel and room were both spotless and in very good condition. tastefully decorated with a desert charm in mind. We would highly recommend this hotel.
Stayed 4 nights in Feb 2025

6/10 Okay

Mohammad

Business traveller
Disliked: Property conditions & facilities

Not 5 star

Very helpful team. Priyanka was very professional and quick to check me in. But the hotel certainly does not qualify for 5 star- it is more like a rundown 3 star hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff ready to meet your needs.Excellent Breakfast options.Clean rooms & shuttle to downtown Dubai and beach
Stayed 2 nights in Feb 2025

10/10 Excellent

Maryam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have good experience here in Dubai at the hotel It seems like ms cosy And staffs are so friendly and helpful
Stayed 7 nights in Feb 2025

10/10 Excellent

james

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, the facilities, the atmosphere were the best I have ever experienced. WIll stay here again on the next visit.
Stayed 7 nights in Jan 2025