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Hotel Concord Syracuse, Ascend Hotel Collection

2.5 star property

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Photo gallery for Hotel Concord Syracuse, Ascend Hotel Collection

Relax in a spacious room with a large bed, flat-screen TV, and amenities.
Enjoy meals in this stylish dining area with a flat-screen TV, comfortable seating, and a large window.
Relax in style with a comfortable seating area featuring a sofa, armchairs, and a fireplace.
Hotel Concord's sleek entrance features a clean, contemporary design with a prominent overhang and beautifully maintained landscaping.
Relax in a cozy seating area with a sofa, armchairs, and flat-screen TV.

Popular amenities

  • Housekeeping
  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Parking included

Explore the area

Map
6605 Old Collamer Rd S., East Syracuse, NY, 13057
  • Destiny USA
    ‪9 min drive‬
  • Syracuse University
    ‪10 min drive‬
  • JMA Wireless Dome
    ‪11 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, pillow-top beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Concord Syracuse, Ascend Hotel Collection

Hotel in East Syracuse with free breakfast and 24-hour fitness centre
This smoke-free hotel features a 24-hour fitness centre, a 24-hour business centre and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Hotel Concord Syracuse, Ascend Hotel Collection offers 110 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Premium cable televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This East Syracuse hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at Hotel Concord Syracuse, Ascend Hotel Collection gets high marks from our customers. During your stay, you'll be within walking distance of Brooklawn Golf Course. Features include free WiFi in public areas and free self-parking, plus a 24-hour gym. This property offers pet-friendly amenities, such as an off-lead area.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include newspapers, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 10 minutes by car from Syracuse University and 10 minutes from Destiny USA
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is available daily. A 24-hour fitness centre, a vending machine, and a picnic area are also featured at the business-friendly Hotel Concord Syracuse, Ascend Hotel Collection. Free self parking is available.

This East Syracuse hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 46-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 35 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Baymont Inn East Syracuse
Baymont East Syracuse
Hotel Concord Syracuse
Best Western Plus East Syracuse Inn
Hotel Concord Syracuse Ascend Hotel Collection
Hotel Concord Syracuse, Ascend Hotel Collection Hotel
Hotel Concord Syracuse, Ascend Hotel Collection East Syracuse

Hotel Concord Syracuse, Ascend Hotel Collection Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 350 out of 1002 reviews
Rating 8 - Good. 324 out of 1002 reviews
Rating 6 - Okay. 123 out of 1002 reviews
Rating 4 - Poor. 107 out of 1002 reviews
Rating 2 - Terrible. 98 out of 1002 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Leah

Business traveller
Liked: Cleanliness
Na
Stayed 3 nights in Apr 2025

10/10 Excellent

shawn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A++ Lodging.

Room was very clean, staff was exceptional. Breakfast was very good. Will definitely stay again.
Stayed 1 night in Apr 2025

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
The only problem was the water and hot water were not available for about 3 hours as the hot water tank had to be replaced.
Stayed 1 night in Apr 2025

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfy hotel for great price
Stayed 2 nights in Apr 2025

8/10 Good

Mary

Stayed 1 night in Apr 2025

10/10 Excellent

Carey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were extremely clean and very cozy. The beds were so comfortable! Like sleeping on a cloud!
Stayed 1 night in Apr 2025

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Apr 2025

10/10 Excellent

Nilayzhia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Jeffrey

Stayed 1 night in Apr 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Made reservations for Billy Joel/Sting concert. It got rescheduled . I could not cancel & get a refund, so I took it anyway.
Stayed 1 night in Apr 2025

2/10 Terrible

Evalyn

we did not stay at this property. They would not refund us. Billy Joel Concert was cancelled until next year.
Stayed 1 night in Apr 2025

2/10 Terrible

Ashley

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth it

I tried multiple attempts to reschedule this reservation as the concert we were attending was rescheduled and the hotel or hotels.com wouldn’t do it. Worst service and situation ever. I even shared with them how this was a concert to commemorate one year since my mom died which is already upsetting enough, and then the concert was cancelled and then they wouldn’t reschedule or refund me. Worst service ever. Don’t work with this property or hotels.com lesson learned.
Stayed 1 night in Apr 2025

8/10 Good

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Jaroslaw, Scarsdale

Stayed 1 night in Apr 2025

10/10 Excellent

Christian Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Mar 2025

6/10 Okay

Ilya

Liked: Staff & service
Disliked: Amenities
Very basic in every way for the price of upscale hotel
Stayed 1 night in Apr 2025

8/10 Good

Nick

Stayed 1 night in Mar 2025

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Cynthia

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

In a pinch

Hotel is to be desired. Room had garbage on the floor from what I can only assume was from the previous guest. Used dirty towel was stuffed in one of the dresser drawers. Hotel isn’t in the best of shape. The beds are comfortable at least. Random wire protruding through the wall. Not sure if it was live or not. Wasn’t about to touch it to test it. The staff were fabulous though. Very, very nice and friendly. Hotel itself just needs a lot of work.
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Stayed 3 nights in Mar 2025

8/10 Good

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The king sized bed was very comfortable and it was affordable for our price point
Stayed 1 night in Mar 2025

10/10 Excellent

Javiair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Julie

Travelled with family
Liked: Staff & service
Very old and outdated. Appreciated free coffee in lobby.
Stayed 1 night in Mar 2025

10/10 Excellent

Herbert

Stayed 2 nights in Mar 2025

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