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Palace Inn

2.5 star property

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Photo gallery for Palace Inn

Front of property – evening/night
Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board
Bathroom sink
Free daily continental breakfast
Fitness facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Gym
  • Housekeeping

Explore the area

View in a map
8778 Gateway Blvd E, El Paso, TX, 79907
  • Place, Cinemark Tinseltown Las Palmas
    ‪7 min walk‬
  • Place, El Paso County Coliseum
    ‪13 min drive‬
  • Place, Fort Bliss
    ‪16 min drive‬
  • Airport, El Paso, TX (ELP-El Paso Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(114 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(62 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Palace Inn

Along with a fitness centre, this smoke-free hotel has a 24-hour front desk and free breakfast. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
Palace Inn offers 42 air-conditioned accommodations with coffee/tea makers and a hairdryer. 43-inch LCD televisions come with premium satellite channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Palace Inn. During your stay, you'll be within walking distance of Cinemark Tinseltown Las Palmas. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a vending machine
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and spaciousness
  • 8 minutes by car from Ysleta–Zaragoza International Bridge and 9 minutes from Cielo Vista Mall
Free breakfast is available daily. WiFi is free in public spaces. A fitness centre and a vending machine are also featured at the business-friendly Palace Inn. Free self parking is available.

This El Paso hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Palace Inn El Paso
Palace El Paso
Palace Inn Hotel
Palace Inn El Paso
Palace Inn Hotel El Paso

Palace Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 860 out of 1131 reviews
Rating 8 - Good. 208 out of 1131 reviews
Rating 6 - Okay. 44 out of 1131 reviews
Rating 4 - Poor. 5 out of 1131 reviews
Rating 2 - Terrible. 14 out of 1131 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were really nice.
Stayed 1 night in Jan 2026

8/10 Good

roberto

Stayed 1 night in Jan 2026

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El desayuno tiene varias opciones y todas muy buenas… me encantan los sándwiches de carne con huevo… muy limpio, excelente servicio y la calefacción al 100…
Stayed 1 night in Dec 2025

10/10 Excellent

Sandy

Stayed 1 night in Jan 2026

8/10 Good

Tanya C.

Travelled with family
Liked: Cleanliness, staff & service, amenities
The rooms were very clean and quiet. The staff was exceptionally professional and kind.
Stayed 1 night in Jan 2026

10/10 Excellent

miguel

Stayed 1 night in Jan 2026

10/10 Excellent

Ruben

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes room was super clean
Stayed 1 night in Jan 2026

10/10 Excellent

David

Stayed 2 nights in Dec 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities
Front desk service personable and excellent. Our room extremely neat and tidy. Exterior well decorated for Christmas and clean and in a quiet area.
Stayed 1 night in Dec 2025

10/10 Excellent

sachin

Business traveller
Liked: Cleanliness, amenities
Very very awesome hotel
Stayed 2 nights in Dec 2025

10/10 Excellent

Luis

Liked: Cleanliness, property conditions & facilities
Great stay. Clean room. Friendly staff
Stayed 4 nights in Dec 2025

10/10 Excellent

Dora

Stayed 1 night in Nov 2025

10/10 Excellent

Johan

Liked: Cleanliness, amenities, property conditions & facilities
Yes, and it smelled good
Stayed 1 night in Dec 2025

10/10 Excellent

Pedro

Stayed 2 nights in Dec 2025

10/10 Excellent

Jorge Hector Caldera

Liked: Cleanliness, staff & service, property conditions & facilities
Very great as recently renovated. Smelled nice
Stayed 1 night in Dec 2025

6/10 Okay

William

Travelled with partner
Liked: Cleanliness, amenities
Staff was courteous, room was nice and clean, but smelled so overpoweringly of some floral air freshener that we left the door open for an hour or so to clear it out a bit. Also. Shower curtain was so short that it wouldnt stay on inside of tub til it was wet.
Stayed 1 night in Dec 2025

8/10 Good

Destinee

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean and the area wasn’t bad. The staff was nice. The only downfall was the beds they are hard and uncomfortable. My hips were hurting from it. But overall was pretty good.
Stayed 1 night in Dec 2025

10/10 Excellent

Maria

Stayed 1 night in Dec 2025

10/10 Excellent

Carolyn

Liked: Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

Enrique

Stayed 2 nights in Nov 2025

10/10 Excellent

Lilian

Stayed 1 night in Nov 2025

10/10 Excellent

Abraham

Stayed 1 night in Dec 2025

10/10 Excellent

Rosalio

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was spotless and the breakfast good
Stayed 1 night in Nov 2025

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