2/10 Hirveä
gregory
Matkusti perheen kanssa
25.5.2025
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
surprisingly unpleasant
Our arrival at the hotel was immediately marred by a truly unpleasant encounter at the front desk. The check-in lady was far from welcoming; she didn't offer a "hello" or any greeting, nor did she crack a single smile. Her demeanor was generally off-putting, and it seemed quite clear she had no desire to be doing her job.
To make matters worse, the check-in experience itself got off to a rocky start. The desk clerk couldn't seem to locate our reservation, even after providing my name. It wasn't until I presented proof of the booking that she finally managed to find it in the system.
The surrounding area itself appeared somewhat shady, and the hotel building gave off a distinct run-down vibe. This initial impression unfortunately carried over into the room. The bed was incredibly noisy with every slight movement and remarkably uncomfortable, making for a restless night's sleep. Taking a shower proved to be another test of patience, as the hot water took an exceptionally long time to come through.
To top it all off, despite a stated check-out time of 11:00 AM, the housekeeping staff was already attempting to rush us out of the room by 10:45 AM, which felt quite premature and unwelcoming.
gregory
Yöpyi 1 yön toukokuussa 2025