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Sidney James Mountain Lodge

2.5 star property

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Photo gallery for Sidney James Mountain Lodge

Indoor pool, 2 outdoor pools, open 9:00 AM to 11:00 PM, pool loungers
Creator video
Lobby sitting area
Interior
Café

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
610 Airport Road, Gatlinburg, TN, 37738
  • Place, SkyPark
    ‪14 min walk‬
  • Place, Anakeesta
    ‪17 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪17 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪82 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (Courtside - Pet Friendly)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds (Courtside - Pet Friendly)

7.2 out of 10
Good
(22 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Fireplace

Room, 1 King Bed, Non Smoking, Fireplace | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking, Fireplace

8.8 out of 10
Excellent
(9 reviews)
  • 26 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Creekside Two Doubles - No pets

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Creekside Two Doubles - No pets

8.6 out of 10
Excellent
(77 reviews)
  • 27 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for King Jacuzzi Suite - No pets

King Jacuzzi Suite - No pets | Desk, blackout curtains, iron/ironing board, free cots/infant beds

King Jacuzzi Suite - No pets

8.2 out of 10
Very good
(43 reviews)
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Bed Deluxe - No Pets

King Bed Deluxe - No Pets | Desk, blackout curtains, iron/ironing board, free cots/infant beds

King Bed Deluxe - No Pets

8.8 out of 10
Excellent
(30 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Creekside Two Queens - No Pets

Creekside Two Queens - No Pets | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Creekside Two Queens - No Pets

7.8 out of 10
Good
(28 reviews)
  • 26 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Jacuzzi Suite - No Pets

Queen Jacuzzi Suite - No Pets | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Queen Jacuzzi Suite - No Pets

8.8 out of 10
Excellent
(13 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds (No Pets)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds (No Pets)

8.4 out of 10
Very good
(58 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Single Queen Room - No pets

Single Queen Room - No pets | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Single Queen Room - No pets

8.6 out of 10
Excellent
(64 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

Sidney James Mountain Lodge

Riverfront hotel with 2 outdoor pools and sauna
This hotel features 2 outdoor pools, an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna and Access to hot tub are on-site. Housekeeping is available on request.
Sidney James Mountain Lodge offers 186 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include Access to hot tub, a sauna and a children's pool.

Guests aged under 18 years old are not allowed in the hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Sidney James Mountain Lodge's great location gets high marks from our customers. During your stay, you're just a quick walk from Gatlinburg Convention Center. Features include free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the café
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Amenities include a front desk safe, meeting rooms and conference space
  • On-site recreation includes a steam room and a sauna
  • Guests have great things to say about the location and the clean guestrooms
  • Within a 15-minute walk of Gatlinburg Space Needle and SkyPark
  • Local-area shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. WiFi is free in public spaces. Sidney James Mountain Lodge offers its guests 2 outdoor swimming pools, an indoor pool, Access to hot tub, and a sauna. Event space at this hotel measures 1600 square feet (149 square metres) and includes conference space. A children's pool, a seasonal outdoor pool, and a terrace are also featured at the business-friendly Sidney James Mountain Lodge. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Gatlinburg hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Poolside Cafe – On-site café.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 20 for adults and USD 5 to 15 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Poolside Cafe

Things to do

  • 2 outdoor pools
  • Children's pool
  • Fishing
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,600 square feet of conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In the mountains
  • On a river
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Hydrotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 35 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5.00 to 20.00 for adults and USD 5.00 to 15.00 for children
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number yes
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 9:00 AM to 11:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

James Sidney
Sidney James
Sidney James Mountain Lodge
Sidney James Mountain Lodge Gatlinburg
Sidney James Mountain Lodge Motel
Sidney James Mountain Lodge Motel Gatlinburg
Sidney James Mountain Gatlinburg
Sidney James Mountain Hotel Gatlinburg
Sidney James Mountain
Sidney James Lodge
Sidney James Mountain Lodge Hotel
Sidney James Mountain Lodge Gatlinburg
Sidney James Mountain Lodge Hotel Gatlinburg

Reviews

Sidney James Mountain Lodge Reviews

8.4

Very good

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 665 out of 1189 reviews
Rating 8 - Good. 245 out of 1189 reviews
Rating 6 - Okay. 160 out of 1189 reviews
Rating 4 - Poor. 73 out of 1189 reviews
Rating 2 - Terrible. 46 out of 1189 reviews

Reviews

10/10 Excellent

Melissa

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking also quite
Stayed 2 nights in Jun 2025

10/10 Excellent

Rafael

Stayed 1 night in Jun 2025

4/10 Poor

Lyle

Stayed 1 night in Jun 2025

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay! Everyone was friendly and very helpful. Would definitely stay again. Parking was difficult at times, areas are tight but it all worked out.
Stayed 5 nights in Jun 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice comfortable hotel

We really enjoyed the hot tub and the indoor and outdoor pools. The beds were comfortable and our room was clean.
Stayed 4 nights in Jun 2025

6/10 Okay

April

Travelled with partner
Liked: Cleanliness, staff & service
It was okay, the king jacuzzi room was very dated. Definitelyneeds a massive make over. Staff was great. Guess its a place to stay if everywhere else is full.
Stayed 4 nights in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Toby

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Spa tub in the room was nice but very loud. Right over the check in desk. The Sauna has been removed but its still on the website. That was one of our reasons for booking at Sydney James. Update the photos and take off the things that aren't there anymore.
Stayed 2 nights in Jun 2025

4/10 Poor

Melissa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property looked nothing like the pictures posted. Room smelled like mold, had bugs, tub leaked. We actually left and and stayed Nextdoor at the Fairfield.
Stayed 2 nights in Jun 2025

4/10 Poor

Milana

Disliked: Cleanliness, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Great location and pool

I didnt think it was 5 star but it was good for what we needed. I woll say the room was a nice size. The bathroom was a little small but worked although it didn't have a fan and needs a light in the shower area. Fridge was a nice size too. I did see a baby roach and hair in shower but beds seemed clean even though the sheets were very cheap material. Not a great view anymore with the Embassy behind the property. The pools and hot tub were great.
Stayed 2 nights in Jun 2025

10/10 Excellent

Tamara

Liked: Amenities, property conditions & facilities
The rooms were very clean and the bed was comfortable. The staff were really nice and it was a plus that the trolley stopped right in front of the hotel. Would recommend it's a good place to stay.
Stayed 3 nights in Jun 2025

4/10 Poor

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

So disappointing…

We love the Sidney James. But, we unfortunately won’t be stay here anymore. The creek rooms have lost their appeal with the parking lot now taking over the view. There use to be trees and the creek and now all you see is parking lot and creek. lol. The parking has gotten ridiculously worse. If you aren’t in the room by 6 or earlier you won’t find a spot to park. Otherwise, the beds were comfortable and the room was nice.
Stayed 2 nights in Jun 2025

8/10 Good

Jacob

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Was great for what it is

Stayed in a room with one queen size bed. The hotel is older. It stated they’ve done some update in here and there my child love having three different pools to be able to go into. It was perfect for what we needed. It’s not the Ritz the mates could do a better job clean the vinyl floor, but it worked perfect for what we needed getaway trip for the kids .
Stayed 3 nights in Jun 2025

10/10 Excellent

Rohit

Travelled with family
Liked: Cleanliness, property conditions & facilities
Wonderful stay
Stayed 2 nights in Jun 2025

6/10 Okay

Umid

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very good location for staying in Gatlinburg, easy and free parking lots! But uncomfortable bathroom and sink in the room! Very friendly staff!
Stayed 2 nights in Jun 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Q
Stayed 4 nights in Jun 2025

10/10 Excellent

Billy, Stem

Liked: Cleanliness, amenities
Everything was great and the staff very friendly
Stayed 1 night in Jun 2025

6/10 Okay

Eric

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
the ceiling fan was missing 2 blades, found a roach and other bugs in the room, tub took 10 min to drain, fridge leaked water on floor, door needed a threshold, and room smelled. I went to front desk and they were completely booked and could not move us and only offered to give us some air freshener for room. We will not stay here again.
Took shower and took 10 min to drain
Fridge was leaking water from condensation
Another view of fridge leaking
Stayed 3 nights in Jun 2025

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best

Perfect! Perfect pool and hot tub, perfect check in, very kind and friendly and knowledgeable! Stayed here many many times with my kids as well as alone and just adults. Best hotel!
Stayed 2 nights in Jun 2025

10/10 Excellent

Kristal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place

I cannot say enough good things about this place. Great service great view from our riverside room. Pool areas are great. Friendly staff and helpful if you have a question just ask they will be happy to answer.
Stayed 3 nights in Jun 2025

6/10 Okay

James

Liked: Cleanliness, property conditions & facilities, room comfort

Could have been better

Out of the 4 lights in the living area only one worked. The bathroom light would only work sometimes. The molding was sagging around the bottom part of the floor in the bathroom.
Stayed 1 night in Jun 2025

8/10 Good

raychel

Stayed 4 nights in Jun 2025

4/10 Poor

Edwina

Disliked: Property conditions & facilities, room comfort
Room had strange set up. When walked in door there were 4 steep steps down to into the room. There was only one light switch at the top of the stairs that turned off all the lights. One of the bed side lamps did not work. Shower was very small. I'm 5-4 and it was very short for me. There was not a towel rack or even a hook to hang a towel. The bed was very hard and uncomfortable. The air conditioner did work well. Would not recommend.
Stayed 3 nights in Jun 2025