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Horseshoe Black Hawk - A Caesars Rewards Destination

3.0 star property

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Photo gallery for Horseshoe Black Hawk - A Caesars Rewards Destination

Lobby sitting area
Casino
Lobby sitting area
Exterior
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
401 Main St, Black Hawk, CO, 80422
  • Place, Monarch Casino Black Hawk
    ‪2 min walk‬
  • Place, Ameristar Casino Black Hawk
    ‪7 min walk‬
  • Place, Saratoga Casino Black Hawk
    ‪13 min walk‬
  • Airport, Broomfield, CO (BJC-Rocky Mountain Metropolitan)
    ‪54 min drive‬

Room options

View all photos for Junior Suite, 2 Queen Beds

Pillow-top beds, in-room safe, desk, blackout curtains

Junior Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Pillow-top beds, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(27 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, blackout curtains

Luxury Room, 2 Queen Beds

7.4 out of 10
Good
(23 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Luxury Room, 1 King Bed

8.6 out of 10
Excellent
(82 reviews)
  • Sleeps 3
  • 1 King Bed

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About this property

Horseshoe Black Hawk - A Caesars Rewards Destination

Hotel with 3 restaurants, steps from Monarch Casino Black Hawk
3 restaurants, a casino and a bar/lounge are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe and coffee/tea in a common area.
Horseshoe Black Hawk - A Caesars Rewards Destination offers 240 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Horseshoe Black Hawk - A Caesars Rewards Destination. During your stay, you're just a quick walk from Monarch Casino Black Hawk. Enjoy features like free WiFi in public areas and free valet parking, plus 3 restaurants.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy American cuisine while dining at Brew Brothers
  • Amenities include a front desk safe, a business centre and meeting rooms
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Monarch Casino Black Hawk and 8 minutes on foot from Ameristar Casino Black Hawk
  • Dogs welcome for a fee (restrictions apply)
There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. A casino, multilingual staff, and ski storage are also featured at the business-friendly Horseshoe Black Hawk - A Caesars Rewards Destination. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 3-star Black Hawk hotel.

Brew Brothers – This restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Roxy's Restaurant & Bar – This steakhouse only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Dash Cafe – This delicatessen serves lunch and dinner. Open daily.
Starbucks – On-site café. Open daily.
Taco Cantina – On-site family restaurant. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Brew Brothers
  • Dash Cafe
  • Roxy's Restaurant & Bar
  • Starbucks
  • Taco Cantina

Things to do

  • 27 gaming tables
  • 900 slot machines
  • Casino (42,400 square foot of space)
  • Ski storage
  • Sportsbook

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 30 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per stay
  • Resort fee: USD 19.01 per accommodation, per night
The resort fee includes:
  • Business centre/computer access
  • In-room bottled water
  • In-room coffee
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Isle
Isle Casino Black Hawk
Isle Casino Hotel Black Hawk
Isle Hotel
Isle Capri Black Hawk
Isle Hotel Black Hawk
Isle Hotel Black Hawk
Isle Casino Black Hawk
Isle Casino Hotel Black Hawk Hotel
Isle Casino Hotel Black Hawk Black Hawk
Isle Capri Black Hawk
Isle Casino Hotel Black Hawk Hotel Black Hawk
Hotel Isle Of Capri
Isle Of Capri Hotel
Isle Of Capri Casino & Hotel
Horseshoe Black Hawk Hotel
Isle Casino Hotel Black Hawk
Horseshoe Black Hawk Black Hawk
Horseshoe Black Hawk Hotel Black Hawk

Horseshoe Black Hawk - A Caesars Rewards Destination Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 497 out of 1051 reviews
Rating 8 - Good. 246 out of 1051 reviews
Rating 6 - Okay. 134 out of 1051 reviews
Rating 4 - Poor. 85 out of 1051 reviews
Rating 2 - Terrible. 89 out of 1051 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Very tight slot machines and they went up in cost to play since the last time we visited here a year or so ago. Both complimentary coffee machines on the game floor were not working so no morning coffee and the one in our room wasn’t working properly. Staff were a mixed bag of courteous and non courteous. Pizza in their grill was excellent! The room was clean and very nice!! Good ice machine on the floor. We overall enjoyed our stay, but felt that the slot machines were excessively greedy, and will not return because of that.
Stayed 1 night in Aug 2025

2/10 Terrible

John

Business traveller
Disliked: Cleanliness, staff & service, room comfort
No Valet parking, no luggage helper, no service in this "Motel"
Stayed 3 nights in Aug 2025

8/10 Good

TERRY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Good location. Free self parking and plenty of spaces open. Fun casino. Lots of slots.
Stayed 2 nights in Aug 2025

10/10 Excellent

Nathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk person was super nice
Stayed 1 night in Aug 2025

8/10 Good

Harold

Travelled with partner
Liked: Staff & service
Ask for but never received maid service
Stayed 3 nights in Aug 2025

8/10 Good

Johnny

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, comfy bed, excellent stay
Stayed 1 night in Aug 2025

10/10 Excellent

Jen

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun place to stay
Stayed 1 night in Aug 2025

10/10 Excellent

John

Stayed 4 nights in Aug 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Jul 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Great stay - the employee at the front desk was friendly and helpful, and accomodated our 11pm late arrival. The bed was very comfortable, the shower was large and had plenty of hot water, and the coffee in the room was decent.
Stayed 1 night in Aug 2025

2/10 Terrible

Regina

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed and the electricity didn't work and our toilet didn't work would not flush. Something was wrong with the inside of it. They dismissed it like ut wasn't nothing.the manager was rude and hateful like it was my problem.
Stayed 1 night in Aug 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious clen room
Stayed 1 night in Aug 2025

8/10 Good

Ingrid M

Travelled with family
Liked: Staff & service
It was ok! A little run down!
Stayed 2 nights in Aug 2025

10/10 Excellent

Logan

Stayed 1 night in Jul 2025

10/10 Excellent

Braden

Travelled with partner
Liked: Amenities
Good
Stayed 1 night in Aug 2025

6/10 Okay

Adrienne

Travelled with pets, Travelled with partner
Liked: Cleanliness, property conditions & facilities
We booked with Expedia and it says pet fees are $50 and to call the hotel ahead to inform the hotel. No problem I called 3 times. First on Thursday the front desk clerk said we’ll note the account. Friday I called to ensure the note on the account and was transferred to reservations. Reservations was in communication with the hotel. According to the assistant manager emails were sent back and forth but no communication was sent to us. The disconnect is when we got to the hotel they placed us in a non pet room without informing us before hand they were doing this. Not even at check in. The issue is there is an additional fee for staying in a non pet room and no one told us this the 3 times I called. The surprise was at checkout. According to the assistant manager the additional fee was added on Friday evening before we arrived. Again no one informed us of this additional fee. We weren’t aware until we received the bill at checkout. The money is not the issue the issue is no one informed us we were being placed in a non pet room. We don’t know what a non pet rooms looks like so how were we supposed to know the difference. There were multiple opportunities for the hotel to inform us they were giving us a non pet room. The 3 times I called once Thursday, twice Friday, and upon check in on Saturday at approximately 4pm. Very disappointed with the lack of communication and sticking us with additional charges we didn’t consent to or were aware of. Hotel has updated the pet policy.
Stayed 1 night in Aug 2025

10/10 Excellent

Frankie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay and had fun playing
Stayed 1 night in Aug 2025

6/10 Okay

brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice stay. We thought the toilet was broken and tried to speak with housekeeping, None of them understood english. I asked front desk to give us 1 more towel and we never received it. The sink had a crack in it, it still worked. The mirror on the wall was broken off. We ate at the restaurant and you got a ton of food. The waiter NEVER came back to us after he took our order. He was 1 of 2 waiters for the whole restaurant. Lots of parking, lots to gamble. connected to the 3 other casinos. We did feel safe it was clean. Despite my complaints we would stay again.
Stayed 1 night in Aug 2025

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Aug 2025

8/10 Good

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough luggage racks is my only complaint
Stayed 1 night in Aug 2025

2/10 Terrible

Nicholas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower hadn't been cleaned hair was sticking out of the drain. No cleaning service was provided and the front desk attendant was rude and unhelpful.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jerrilyn, St George

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Internet was very slow
Stayed 2 nights in Aug 2025