Best Western Pony Soldier Inn & Suites

2.5 star property

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Photo gallery for Best Western Pony Soldier Inn & Suites

Exterior
In-room safe, iron/ironing board, rollaway beds, WiFi
Lobby
Indoor pool
Free daily buffet breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
3030 E Route 66, Flagstaff, AZ, 86004
  • Place, Bushmaster Park
    ‪7 min walk‬
  • Place, Flagstaff Mall and The Marketplace
    ‪2 min drive‬
  • Place, Buffalo Park
    ‪3 min drive‬
  • Airport, Flagstaff, AZ (FLG-Flagstaff Pulliam Field)
    ‪9 min drive‬

Room options

1 Queen Bed, High Speed Internet Access, Hairdryer, Coffee Maker, Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, High Speed Internet Access, Hairdryer, Second Floor

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Sofabed, Two Bathrooms, Microwave And Refrigerator

  • Sleeps 4

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

9.4 out of 10
Exceptional
(10 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(11 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

8.0 out of 10
Very good
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(55 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking (2nd Floor)

9.2 out of 10
Wonderful
(9 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Communication Assistance Two Queen Room

  • Sleeps 4

Suite-1 King Bed, Mobility Accessible, Bathtub, Sofabed, Non-Smoking

  • Sleeps 4

Communication Assistance Queen Room

  • Sleeps 2

Mobility Communication Accessible King Suite with Roll in Shower

  • Sleeps 2

Mobility Communication Accessible King Suite with Walk in Shower

  • Sleeps 4

Accessible King Suite With Sofabed-Non Smoking

  • Sleeps 4

Standard Room, 1 King Bed, Non Smoking (2nd Floor)

  • Sleeps 2

Two Queen Room

  • Sleeps 4

Similar properties

About this property

Best Western Pony Soldier Inn & Suites

An indoor pool, a 24-hour business centre and Access to hot tub are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and a 24-hour front desk are on-site.
Best Western Pony Soldier Inn & Suites offers 75 air-conditioned accommodations with a safe and free newspapers. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Flagstaff hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. 37-inch flat-screen televisions come with premium cable channels. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Best Western Pony Soldier Inn & Suites gets high marks from our customers. During your stay, you'll be within walking distance of Bushmaster Park. Features include free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as an off-lead area.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • WiFi for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and a computer
  • Guests have great things to say about the breakfast and the helpful staff
  • 14 minutes on foot from Bushmaster Park and a 3-minute drive from Flagstaff Mall and The Marketplace
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
Best Western Pony Soldier Inn & Suites offers its guests an indoor pool and Access to hot tub. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. A vending machine, tour/ticket assistance, and coffee/tea in common area are also featured at Best Western Pony Soldier Inn & Suites. Self parking is free.

This Flagstaff hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Indoor pool
  • Ski passes
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 3 buildings
  • Built in 1962
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per accommodation, per stay (maximum USD 100.00 per stay)
  • Maximum 2 pets
  • Pets cannot be left unattended
  • An off-lead area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 18 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Pet fee: USD 30.00 per accommodation, per stay (maximum USD100.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Up to 18 children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Pony
Best Western Pony Soldier
Best Western Pony Soldier Flagstaff
Best Western Pony Soldier Inn
Best Western Pony Soldier Inn Flagstaff
Pony Soldier Best Western
Pony Soldier Inn
Best Western Flagstaff
Best Western Hotel Flagstaff
Best Western Pony Soldier Hotel Flagstaff
Best Pony Soldier & Suites
Best Western Pony Soldier Inn Suites
Best Western Pony Soldier Inn & Suites Hotel
Best Western Pony Soldier Inn & Suites Flagstaff
Best Western Pony Soldier Inn & Suites Hotel Flagstaff

Best Western Pony Soldier Inn & Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 504 out of 1002 reviews
Rating 8 - Good. 264 out of 1002 reviews
Rating 6 - Okay. 121 out of 1002 reviews
Rating 4 - Poor. 70 out of 1002 reviews
Rating 2 - Terrible. 43 out of 1002 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Angela, Frazee

Stayed 1 night in Nov 2025

6/10 Okay

Tharif

Travelled with family
It was smelly
Stayed 2 nights in Nov 2025

6/10 Okay

Rebecca

Stayed 1 night in Nov 2025

4/10 Poor

Chanh

Disliked: Cleanliness
The shower knob required front desk staff to jiggle to make it work. The shower itself was dirty...had pubic hair in it. The sink was slow draining. Be early for breakfast because they run out of food. Indoor pool is in another building.
Stayed 2 nights in Nov 2025

10/10 Excellent

Diane

I’ve done this once. Not doing it again
Stayed 2 nights in Aug 2025

10/10 Excellent

Edmund

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
your breakfast is phenomenal I posted it on Instagram cuz I want everybody to know You guys got the best breakfast in Flagstaff for a hotel!
Stayed 2 nights in Sep 2025

2/10 Terrible

Gary

Stayed 1 night in Nov 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front Desk staff was very nice!
Stayed 1 night in Nov 2025

10/10 Excellent

Drew

Stayed 1 night in Nov 2025

6/10 Okay

Charlene

Travelled with family
Disliked: Amenities
The hotel was incredibly noisy. Bathrooms were so small you could barely shut the door once you entered. Staff was unimpressive at the front desk. I would not stay here again.
Stayed 1 night in Nov 2025

10/10 Excellent

John

Stayed 1 night in Nov 2025

6/10 Okay

Melinda

Liked: Cleanliness, staff & service
Staff were very friendly, room was clean and had all the things we needed. Our only issues were breakfast was cold (and pancake machine didn’t work two of the days) and the train that went by all night. Otherwise we don’t spent a lot of time at the hotel- it was a place to lay our head and we are grateful for that.
Stayed 4 nights in Nov 2025

10/10 Excellent

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
yes
Stayed 1 night in Nov 2025

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice room, terrific staff. We will stay here again.
Stayed 1 night in Nov 2025

10/10 Excellent

Getsemani

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay! Best western is usually my go to. Great spot overall
Stayed 1 night in Nov 2025

10/10 Excellent

Refah Mahaboob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Best Western Pony Soldier Inn & Suites was great! The staff were welcoming and made check-in easy. The room was clean, comfortable, and quiet — exactly what we needed after a long day of travel. The breakfast was surprisingly good with plenty of options, and the dining area was well-maintained. The location was convenient for exploring Flagstaff and nearby attractions. Overall, a comfortable stay with great service and value — would definitely stay here again!
Stayed 1 night in Nov 2025

10/10 Excellent

Luis

Stayed 1 night in Nov 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a wonderful room that was very organized and spacious.
Stayed 2 nights in Nov 2025

8/10 Good

Jasmine

Stayed 2 nights in Nov 2025

10/10 Excellent

LIndsay

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfy. Breakfasts were good too with hommade green chili sausage gravy. Yum!
Stayed 2 nights in Nov 2025

4/10 Poor

Emir

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It should be more clean
Stayed 1 night in Oct 2025

4/10 Poor

Lucy

Travelled with group
Disliked: Cleanliness, amenities
Room smelled bad, didn't feel clean. Maybe OK for the money but not for me.
Stayed 1 night in Oct 2025

2/10 Terrible

Sidney

Stayed 2 nights in Oct 2025

8/10 Good

John

Travelled with family, Business traveller
Liked: Cleanliness
This is an older hotel but the room was in good shape has been updated and maintained. The full breakfast was as advertised and was very good. A couple of draw backs however, the room is on smaller size; and entry and exit onto property can be just a little awkward. Also, the breakfast was servered in another building but I didn't find that a problem.
Stayed 1 night in Nov 2025

8/10 Good

Shannon

Travelled with family and small children
Liked: Cleanliness, amenities
Great breakfast. Decent pool and hot tub. Hot tub wasn’t very hot. Friendly guests and atmosphere.
Stayed 1 night in Oct 2025