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Best Western Pony Soldier Inn & Suites

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Pony Soldier Inn & Suites

Exterior
In-room safe, iron/ironing board, rollaway beds, WiFi
Free daily buffet breakfast
Lobby
Indoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
3030 E Route 66, Flagstaff, AZ, 86004
  • Place, Bushmaster Park
    ‪7 min walk‬
  • Place, Flagstaff Mall and The Marketplace
    ‪2 min drive‬
  • Place, Buffalo Park
    ‪3 min drive‬
  • Airport, Flagstaff, AZ (FLG-Flagstaff Pulliam Field)
    ‪9 min drive‬

Room options

Queen Room

  • Sleeps 2

King Room

  • Sleeps 2

King Suite

  • Sleeps 4

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

In-room safe, iron/ironing board, rollaway beds, WiFi

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

9.4 out of 10
Exceptional
(9 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, iron/ironing board, rollaway beds, WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(9 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (2nd Floor) | In-room safe, iron/ironing board, rollaway beds, WiFi

Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

8.0 out of 10
Very good
(4 reviews)
  • 35 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, iron/ironing board, rollaway beds, WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(53 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, iron/ironing board, rollaway beds, WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(13 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, iron/ironing board, rollaway beds, WiFi

Standard Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(25 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, iron/ironing board, rollaway beds, WiFi

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (2nd Floor)

Standard Room, 1 King Bed, Non Smoking (2nd Floor) | In-room safe, iron/ironing board, rollaway beds, WiFi

Standard Room, 1 King Bed, Non Smoking (2nd Floor)

9.2 out of 10
Wonderful
(9 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

In-room safe, iron/ironing board, rollaway beds, WiFi

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

In-room safe, iron/ironing board, rollaway beds, WiFi

Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Communication Assistance Two Queen Room

  • Sleeps 4

Mobility Accessible King Suite with Bathtub

  • Sleeps 4

Communication Assistance Queen Room

  • Sleeps 2

Mobility Communication Accessible King Suite with Roll in Shower

  • Sleeps 2

Mobility Communication Accessible King Suite with Walk in Shower

  • Sleeps 4

Accessible King Suite With Sofabed-Non Smoking

  • Sleeps 4

Two Queen Room

  • Sleeps 4

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Exterior
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  • Pool
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  • Breakfast included
  • Parking included
4.3 out of 5, Excellent, 1,001 reviews
The price is €69
includes taxes & fees
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About this property

Best Western Pony Soldier Inn & Suites

Hotel in Flagstaff with free breakfast and 24-hour business centre
An indoor pool, a 24-hour business centre and Access to hot tub are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and a 24-hour front desk are on-site.
Best Western Pony Soldier Inn & Suites offers 75 air-conditioned accommodations with a safe and free newspapers. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Flagstaff hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. 37-inch flat-screen televisions come with premium cable channels. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Best Western Pony Soldier Inn & Suites gets high marks from our customers. During your stay, you'll be within walking distance of Bushmaster Park. Features include free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as an off-lead area.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • WiFi for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and a computer
  • Guests have great things to say about the helpful staff and the breakfast
  • 14 minutes on foot from Bushmaster Park and a 3-minute drive from Flagstaff Mall and The Marketplace
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
Best Western Pony Soldier Inn & Suites offers its guests an indoor pool and Access to hot tub. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. A vending machine, tour/ticket assistance, and coffee/tea in common area are also featured at Best Western Pony Soldier Inn & Suites. Self parking is free.

This Flagstaff hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Indoor pool
  • Ski passes
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 3 buildings
  • Built in 1962
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per accommodation, per stay (maximum USD 100.00 per stay)
  • Maximum 2 pets
  • Pets cannot be left unattended
  • An off-lead area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 18 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Pet fee: USD 30.00 per accommodation, per stay (maximum USD100.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Up to 18 children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Pony
Best Western Pony Soldier
Best Western Pony Soldier Flagstaff
Best Western Pony Soldier Inn
Best Western Pony Soldier Inn Flagstaff
Pony Soldier Best Western
Pony Soldier Inn
Best Western Flagstaff
Best Western Hotel Flagstaff
Best Western Pony Soldier Hotel Flagstaff
Best Pony Soldier & Suites
Best Western Pony Soldier Inn Suites
Best Western Pony Soldier Inn & Suites Hotel
Best Western Pony Soldier Inn & Suites Flagstaff
Best Western Pony Soldier Inn & Suites Hotel Flagstaff

Best Western Pony Soldier Inn & Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 497 out of 1000 reviews
Rating 8 - Good. 268 out of 1000 reviews
Rating 6 - Okay. 120 out of 1000 reviews
Rating 4 - Poor. 68 out of 1000 reviews
Rating 2 - Terrible. 47 out of 1000 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Keith

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well appointted, clean with very good staff. I really cant see anything wrong here. The complimentary breakfast is quite good to top everything else of.
Stayed 1 night in Oct 2025

4/10 Poor

Cheyayne

Liked: Cleanliness
Disliked: Staff & service, room comfort
Bed was stiff, breakfast was ok, but my boyfriend and I's key card would not work, didn't know about deposit after paying $300 already for hotel room, and they also charged $20 parking when nothing was listed about additional deposit or parking. They also did not clean the room the first night we stayed.
Stayed 1 night in Oct 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2025

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean room, comfortable beds.
Stayed 1 night in Oct 2025

6/10 Okay

Allicia

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Alison

Stayed 1 night in Oct 2025

8/10 Good

Estela

Stayed 1 night in Oct 2025

10/10 Excellent

Lydia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good experience
Stayed 1 night in Oct 2025

8/10 Good

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Our neighbors were blasting tv all night and we did tell the front desk and they did come tell them but it was an all night thing
Stayed 1 night in Oct 2025

8/10 Good

JEFFREY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The only complaint was one of the beds was really squeaky you couldn't even move without squeak squeak squeak
Stayed 1 night in Oct 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was Great
Stayed 1 night in Oct 2025

8/10 Good

Jeanine

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Room seemed clean. Grounds were clean. Breakfast area was a little sloppy. Tip jar in breakfast area a turn off.
Stayed 1 night in Oct 2025

6/10 Okay

Muhammad

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room wasn’t clean, the bed and the curtain smelled bad, very disappointed with our stay
Stayed 2 nights in Oct 2025

8/10 Good

Maxine D.

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Douglas, Glendale

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, Pet friendly $25 fee- with pet area, very good breakfast buffet (the guy who works there, works hard and quickly replenishes the food/drinks as they run low), comfortable beds/pillows, nice pool/Jacuzzi, maintenance guy, desk clerks, and cleaning ladies were all super nice. Plenty of parks & w/i 10 mins. dining options nearby.
Stayed 2 nights in Oct 2025

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay for one night in Flagstaff.
Stayed 1 night in Oct 2025

6/10 Okay

denise

Don’t leave anything behind because you will never see it again. Interesting how that happens. If it were my hotel I would care if my staff was taking things left behind
Stayed 1 night in Oct 2025

4/10 Poor

Breanna

Stayed 1 night in Oct 2025

6/10 Okay

Debra, Grand Junction

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The property is in need of a serious upgrade. Beds need to be replaced and bathroom caulking needs to be redone.
Stayed 1 night in Oct 2025

10/10 Excellent

Omonde Sitou

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of the hotel was very convenient for us. The staff was friendly. Our stay was great.
Stayed 2 nights in Oct 2025

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and excellent customer service
Stayed 1 night in Oct 2025

8/10 Good

Dawn

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Imelda

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Was pleasantly surprised with the friendly staff and clean room. Easy check in and breakfast.
Stayed 1 night in Oct 2025