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Hotel Portobelo

3.0 star property

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Photo gallery for Hotel Portobelo

Lobby sitting area
Lobby sitting area
Bar (on property)
Standard Double Room (Dos Camas Matrimoniales) | 1 bedroom, premium bedding, down duvets, pillow-top beds
Exterior

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Av Juarez No. 687 Col Centro, Guadalajara, JAL, 44100
  • Guadalajara Cathedral
    ‪10 min walk‬
  • Avienda Chapultepec
    ‪17 min walk‬
  • Applicant Service Center
    ‪2 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Double Room (Dos Camas Matrimoniales)

Standard Double Room (Dos Camas Matrimoniales) | 1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Double Room (Dos Camas Matrimoniales)

9.4 out of 10
Exceptional
(20 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Room

9.4 out of 10
Exceptional
(198 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Portobelo

Hotel with free parking, near Guadalajara Cathedral
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a business centre and concierge services are on-site.
Hotel Portobelo offers 86 accommodations with a safe and a hairdryer. Pillowtop beds feature down duvets and premium bedding. 32-inch LCD televisions come with premium cable channels and first-run films. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us they can't get enough of Hotel Portobelo's great location. During your stay, you're just a quick walk from Parque Revolucion. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy Mexican cuisine while dining at PBH
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the central location
  • 11 minutes by foot from Guadalajara Cathedral and a 2-minute drive from Avienda Chapultepec
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Portobelo. Self parking is free. The property offers extended parking privileges.

This 3-star Guadalajara hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to noon.
PBH – This restaurant specialises in Mexican cuisine and only serves breakfast.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Free self parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: MXN 130 to 350 for adults and MXN 130 to 350 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • PBH

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Built in 2007
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • First-run films

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 130 to 350 for adults and MXN 130 to 350 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Portobelo
Hotel Portobelo Guadalajara
Portobelo Guadalajara
Portobelo Hotel
Hotel Portobelo Hotel
Hotel Portobelo Guadalajara
Hotel Portobelo Hotel Guadalajara

Hotel Portobelo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1248 out of 1599 reviews
Rating 8 - Good. 258 out of 1599 reviews
Rating 6 - Okay. 53 out of 1599 reviews
Rating 4 - Poor. 11 out of 1599 reviews
Rating 2 - Terrible. 29 out of 1599 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Santiago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay in this location for many reasons near bars near delicious tacos Oxxo I. The corner , I had purchased food that needed to refrigerate an where kind in keeping it in the refrigerator for me , Karla was amazing ..
Stayed 2 nights in Apr 2025

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel and so well located

Good hotel and super organised and helpful staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Alvino

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel and well designed rooms.

I loved staying here while visiting Guadalahara. Perfect location! Amazing value for the price paid. My room was facing the main road and park, which I enjoyed a lot. But the rooms facing the back are quieter (and darker).
Stayed 3 nights in Mar 2025

8/10 Good

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location, close to historical center 5-8 minutes walk distance, door front metro station, best of reasonably priced, 24 hour restaurant/room service of authentic Mexico food😀
Stayed 6 nights in Apr 2025

10/10 Excellent

Irma

Liked: Staff & service
Stayed 5 nights in Apr 2025

10/10 Excellent

Alejandro Molina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Apr 2025

10/10 Excellent

kasra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Susana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Susana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

José Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Jesus

Stayed 3 nights in Mar 2025

10/10 Excellent

Karla

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, good staff but not safe location.
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Liked: Property conditions & facilities
All good
Stayed 6 nights in Mar 2025

10/10 Excellent

Hector

Stayed 1 night in Mar 2025

10/10 Excellent

Elias Cisneros

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All amenities are convenience, safe and affordable! All staff good job!
Stayed 9 nights in Mar 2025

10/10 Excellent

Alma

Everything was
Stayed 1 night in Mar 2025

10/10 Excellent

Gilbert M.

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome location. Easy pickup/drop off, very walkable, safe, food everywhere and
Stayed 3 nights in Mar 2025

10/10 Excellent

maria leticia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Gilbert M.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, very helpful staff and extremely walkable! Centralized location to wonder and explore!
Stayed 1 night in Mar 2025

10/10 Excellent

EDMUNDO

Liked: Cleanliness, staff & service, property conditions & facilities
I like most everything clean, person close for everything
Stayed 2 nights in Mar 2025

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel it's smells good people are very nice and friendly the rooms were very clean safe place just the beds were a little too hard uncomfortable but I always stay here love it
Stayed 5 nights in Mar 2025

10/10 Excellent

sergio

Travelled with family
Stayed 2 nights in Mar 2025