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A1 Raststätte & Motel Hamburg-Stillhorn

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Photo gallery for A1 Raststätte & Motel Hamburg-Stillhorn

Dining
Exterior
Terrace/patio
Children’s play area – outdoor
Reception

Reviews

6.0 out of 10

Popular amenities

  • Pet-friendly
  • Restaurant
  • Breakfast available
  • Business services

Explore the area

View in a map
Jakobsberg 9, Hamburg, HH, 21109
  • Place, Heuckenlock Nature Reserve
    ‪10 min walk‬
  • Place, Badestelle Finkenriek
    ‪4 min drive‬
  • Place, Miniatur Wunderland
    ‪24 min drive‬
  • Airport, Hamburg (HAM)
    ‪53 min drive‬

Room options

View all photos for Double Room

Double Room | Desk, laptop workspace, blackout curtains, bed sheets

Double Room

  • Resort view
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Double Sofa Bed

View all photos for Triple Room

Triple Room | Desk, laptop workspace, blackout curtains, bed sheets

Triple Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Room

Towels

Room

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

A1 Raststätte & Motel Hamburg-Stillhorn

Along with a restaurant, this smoke-free hotel has a coffee shop/cafe and a meeting room. WiFi in public areas is free. Additionally, tour/ticket assistance, ATM/banking services and multilingual staff assistance are on-site. Housekeeping is available on request.
A1 Raststätte & Motel Hamburg-Stillhorn offers 51 accommodations with blackout curtains. This accommodation offers separate sitting areas and includes desks. Bathrooms include baths or showers. Housekeeping is provided on request.
During your stay at A1 Raststätte & Motel Hamburg-Stillhorn, you'll be within walking distance of Elbe. Features include free WiFi in public areas, plus a restaurant and a coffee shop/cafe.
  • Free Wi-Fi in some public areas
  • Options for a bite to eat include a coffee shop and a restaurant
  • Amenities include a meeting room, multilingual staff and a lift
  • 11 minutes by car from Miniatur Wunderland and 11 minutes from Elbe Philharmonic Hall
  • Pets welcome for a fee (restrictions apply)
Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and an ATM are also featured at A1 Raststätte & Motel Hamburg-Stillhorn.

This 3-star Hamburg hotel is smoke free.

A1 Raststätte & Motel Hamburg-Stillhorn has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 60 minutes per day

Parking and transport

  • Onsite parking available only on request
  • Limited on-site parking
  • Onsite parking options include a carport

Food and drink

  • A coffee shop/cafe
  • A restaurant

Conveniences

  • ATM
  • Limited-hour front desk

Guest services

  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • TV

More

  • Desk
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: noon; check-in end time: 7:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [Aral petrol station]
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 22 May 2025 to 31 December 2025 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 10 per accommodation, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3.60 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 10 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
Guests arriving after hours will need to go to the following location to check in: Aral petrol station
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Free WiFi in public areas is limited to 60 minutes per day.

Property is also known as

A1 Raststatte & Hotel Hamburg Stillhorn
A1 Raststatte & Hotel Stillhorn
A1 Raststatte Hamburg Stillhorn
A1 Raststatte Stillhorn
A1 Raststätte Hotel Hamburg-Stillhorn
A1 Raststätte Hotel
A1 Raststätte Hamburg-Stillhorn
A1 Raststätte
A1 Raststätte Motel Hamburg-Stillhorn
A1 Raststätte Motel
A1 Raststätte Hotel Hamburg Stillhorn
A1 Raststatte Hotel Hamburg Stillhorn
A1 Raststätte & Motel Hamburg-Stillhorn Hotel
A1 Raststätte & Motel Hamburg-Stillhorn Hamburg
A1 Raststätte & Motel Hamburg-Stillhorn Hotel Hamburg

A1 Raststätte & Motel Hamburg-Stillhorn Reviews

Reviews

6.0
Rating 10 - Excellent. 24 out of 222 reviews
Rating 8 - Good. 61 out of 222 reviews
Rating 6 - Okay. 66 out of 222 reviews
Rating 4 - Poor. 30 out of 222 reviews
Rating 2 - Terrible. 41 out of 222 reviews

6.6/10

Cleanliness

6.8/10

Staff & service

7.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For an overnight stop it was perfect, great price, clean and efficient
Stayed 1 night in Aug 2023
Verified

8/10 Good

Jane

Liked: Staff & service, property conditions & facilities
Basic hotel with a comfortable bed with a large window and hot water in the bathroom
Stayed 2 nights in Jun 2023
Verified

2/10 Terrible

Grant

Disliked: Cleanliness, staff & service, property conditions & facilities
It was closed
Stayed 1 night in May 2024
Verified

6/10 Okay

Sondre van der

Liked: Staff & service

It’s ok

A nice place to sleep, but thats all. 20 minuetts away from closest grocery store for instance.
Stayed 1 night in Aug 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely cold in the room and no dryer
Stayed 1 night in Dec 2023
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Last minute booking with an acceptable price level, stayed two nights even though only one booked through web site. Business trip to a big event so prices were sky high... Clean rooms and simple standards, bathroom smell in the first room (can happen to all hotels) but second night in another room nothing. Friendly and helpful staff, helped me arrange second night booking even though nothing officially available so grateful for that as all other options were three to five times more expensive... Surroundings, located next to a gas station/truck stop so nothing for a honey moon couple but for a quick stop over OK. All in all acceptable.
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Jana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Praktisch direkt an der Autobahn. Austattung alt, aber in Ordnung. Aufzug kaputt und Badezimmer dreckig. Die Toilette war definitiv nicht geputzt, der Vorherige Gast hatte einen Gruß hinterlassen
Stayed 1 night in Mar 2025
Verified

2/10 Terrible

Zeinab

Disliked: Staff & service

Fuldstændig uacceptabelt

Om aftenen da vi skulle ind i hotellet kunne vi ikke åbne hoveddøren og det tog os lang tid at finde en løsningen. Vi stod længe ude i kulden og der var ingen ved receptionen.
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Agneta

Liked: Cleanliness, staff & service, room comfort

Motell för tidigt middagsmål

Restaurangen stängd efter kl 20. Bra parkering och smidigt vid genomresa annars
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Louise

Liked: Cleanliness

OK overnatning

En ok overnatningsted til én nat. Dog ingen kolde drikkevarer og betjeningen skulle vi kigge langt efter om morgenen.
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Dominik

Liked: Cleanliness, staff & service
Man ab ne gewissene Uhrzeit nicht mehr rauchen gehen
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Nico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War prima - direkt an der Autobahn & dadurch schnell erreichbar 😊
Stayed 1 night in Sep 2024
Verified

8/10 Good

Heinz

Liked: Cleanliness, staff & service, property conditions & facilities

Akzeptable Unterkunft

Eine abnehmbare Alternative zu den Hotels im Hamburger Stadtgebiet.
Stayed 1 night in Sep 2024
Verified

4/10 Poor

Ralf

Disliked: Cleanliness, property conditions & facilities, room comfort

Für eine Nacht Ok.

Kurz. Es war sauber. Es ist halt ein Motel. Kein Fön vorhanden
Zimmer für 3
Bad
Stayed 1 night in Sep 2024
Verified

4/10 Poor

Waldemar

Disliked: Staff & service
Tür ist ab 22 verschlossen und niemand kümmer sich
Stayed 1 night in Aug 2024
Verified

2/10 Terrible

Suzanne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schlimmste Erfahrung

Die schlimmste Erfahrung meines Lebens. Ich musste mitten in der Nacht gehen, da der schlechte Geruch aus dem Abfluss der Dusche und dem Zimmer selbdt zu stark war und mich am Schlafen hinderte.
Stayed 1 night in Jun 2024
Verified

4/10 Poor

Francisco Javier

Liked: Staff & service, room comfort
Disliked: Cleanliness

Hamburgo

Personal muy atento y amable. Comida y bien de precio dentro del hostel Pero habitacion realmente sucia. Suelo y sofá, daba la sensación de mejor no pisar descalzo... Ducha rota La cama limpia. Para llegar andando desde el autobús por la noche da miedo, hay que atarvesar campo.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Rolf

Liked: Cleanliness, staff & service, property conditions & facilities
Kann man immer wieder anfahren für einen Besuch in Hamburg
Stayed 1 night in May 2024
Verified

6/10 Okay

Susanne

Liked: Staff & service, property conditions & facilities
Die Unterkunft war ordentlich im Stil der 80 er eingerichtet. Im Bad waren die Fugen sehr unsauber, stockig. Das Waschbecken war nicht geputzt und Zahnpastaspuren des Vorgängers noch darin. Der Rest des Zimmers war aber sauber. Für eine Nacht zum schlafen okay. Das Personal, abends als auch morgens, war sehr nett, obwohl sie viel zu tun hatten.
Stayed 1 night in May 2024
Verified

2/10 Terrible

Sven

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
War wirklich NICHT GUT!!! KEINE WEITEREMPFEHLUNG!!!
Stayed 3 nights in May 2024
Verified

8/10 Good

Janet

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Handig motel voor doorreis. Eenvouding maar schoon

Handig motel voor doorreis. Eenvouding maar schoon. Ontbijt wat aan de dure kant.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Büsching

Liked: Staff & service, property conditions & facilities, room comfort

Büsching

Vieles war für den Preis wirklich gut, aber 1. Der Hund war nicht angemeldet, das ließ sich mit 10€ Extra lösen. 2. Einen Schwarztee für 4, 79€ ist Wucher!!
Stayed 1 night in May 2024
Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Für eine Nacht vollkommen ausreichend. Aber Verzehr natürlich recht teuer. Autobahn eben. Sauber und freundlich.
Stayed 1 night in Apr 2024
Verified

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles war super
Stayed 1 night in Oct 2023
Verified

6/10 Okay

Ingo

Disliked: Amenities, property conditions & facilities
Die Unterkunft ist sehr alt, Innenausstattung müsste Renoviert ( besonders die Nasszelle) werden. Aber für eine schnelle Übernachtung wo es dann Morgens die Reise direkt weiter gehen soll, geht's es. Sehr laut da direkt an der A1 gelegen.
Stayed 1 night in Sep 2023

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