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Hampton Inn & Suites Houston Sugar Land

2.5 star property

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Photo gallery for Hampton Inn & Suites Houston Sugar Land

Bar (on property)
Reception
Seasonal outdoor pool
Free daily buffet breakfast
1 bedroom, iron/ironing board, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Parking included
  • 24/7 front desk

Explore the area

Map
218 Promenade Way, Sugar Land, TX, 77479
  • Constellation Field
    ‪3 min drive‬
  • Sugar Land Town Square
    ‪3 min drive‬
  • Smart Financial Centre at Sugar Land
    ‪6 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪39 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

1 bedroom, iron/ironing board, bed sheets

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave

1 bedroom, iron/ironing board, bed sheets

Room, 1 King Bed, Refrigerator & Microwave

9.4 out of 10
Exceptional
(18 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave

1 bedroom, iron/ironing board, bed sheets

Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave

1 bedroom, iron/ironing board, bed sheets

Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

1 bedroom, iron/ironing board, bed sheets

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Refrigerator

1 bedroom, iron/ironing board, bed sheets

Room, 2 Queen Beds, Refrigerator

9.8 out of 10
Exceptional
(26 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

1 bedroom, iron/ironing board, bed sheets

Room, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, iron/ironing board, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

1 bedroom, iron/ironing board, bed sheets

Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, iron/ironing board, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Refrigerator & Microwave

1 bedroom, iron/ironing board, bed sheets

Room, 1 King Bed, Accessible, Refrigerator & Microwave

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, iron/ironing board, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Refrigerator & Microwave (Hearing)

1 bedroom, iron/ironing board, bed sheets

Room, 1 King Bed, Accessible, Refrigerator & Microwave (Hearing)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hyatt Place Houston/Sugar Land

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, (1578)
The price is €100
for 1 room
includes taxes & fees
21 Jul - 22 Jul
Hyatt Place Houston/Sugar Land

About this property

Hampton Inn & Suites Houston Sugar Land

Hotel in Sugar Land with free breakfast and fitness centre
This hotel features a fitness centre, a snack bar/deli and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and a 24-hour front desk are on-site.
Air-conditioned accommodation at Hampton Inn & Suites Houston Sugar Land offers an iron/ironing board. Bathrooms include complimentary toiletries and hairdryers.
Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Hampton Inn & Suites Houston Sugar Land. During your stay, you'll be within walking distance of Constellation Field. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a business centre and conference space
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Kindred Hospital Sugar Land and a few minutes from Constellation Field
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Houston Sugar Land offers its guests a fitness centre and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

You'll find a business centre on site. Event space at this hotel measures 3000 square feet (279 square metres) and includes conference space. Hampton Inn & Suites Houston Sugar Land also features a front desk safe and a lift. Self parking is free.

Smoking is allowed in designated areas at this Sugar Land hotel.

Guests are served a free buffet breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Business services

  • 3,000 square feet of conference space
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 47-inch TV

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Suites Sugar Land TX
Hampton Inn & Suites Houston Sugar Land Hotel
Hampton Inn & Suites Houston Sugar Land Sugar Land
Hampton Inn & Suites Houston Sugar Land Hotel Sugar Land

Hampton Inn & Suites Houston Sugar Land Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 288 out of 410 reviews
Rating 8 - Good. 52 out of 410 reviews
Rating 6 - Okay. 27 out of 410 reviews
Rating 4 - Poor. 15 out of 410 reviews
Rating 2 - Terrible. 28 out of 410 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eva

Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown, but away from Noisy highways
Stayed 1 night in Apr 2025

10/10 Excellent

Monique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Monique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

corinna, san antonio

Travelled with partner
Liked: Cleanliness, amenities
The first room they gave me was not cleaned. 2nd room they gave me there was not any wash rags. Had bad experience hotel next door, came here. Bit disappointed
Stayed 1 night in Apr 2025

2/10 Terrible

Beverly

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
My friend and I stayed at the Hampton Inn & Suites in Sugar Land, expecting a great experience, especially given Hampton's reputation for cleanliness. When we arrived, we were excited--we loved the location! It was close to a grocery store, great restaurants, and in a quiet area. The staff was friendly, and our room was clean when we first checked in. However, after our first night, we were shocked to find that our room hadn't been cleaned at all. To make matters worse, there were ants all over the trash can. We reported it to the front desk, only to be told that housekeeping only cleans rooms every other day. They handed us fresh towels and told us to take out our own trash. The next day, we came back late, exhausted, only to find that our room still hadn't been cleaned. At that point, it was almost midnight--too late to request service. Despite staying for three nights and four days, our room was never cleaned, even after requesting it. The presence of ants was a clear sign that the room was not being maintained properly. I've never had an experience like this at a well-known hotel chain, and it was a major disappointment. Cleanliness should never be an issue at a hotel of this caliber.

10/10 Excellent

Christopher, Deridder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was extremely clean. The lobby smelt clean and the room was in great condition. Loved the stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upon arrival I was told the room I booked was no longer available. They wanted to give me a king size bed with a pull out sofa. Normally I’m up for whatever but since I was traveling with my elderly grandmother she was actually adult #2 and we were a total of five. Receptionist kept me there for a few minutes and got me my room I had made reservations for and had paid when I booked.
Stayed 1 night in Mar 2025

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, amenities
Friendly staff, clean rooms good breakfast bar!
Stayed 7 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Billie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, nice stay

We have stayed here before since it’s a god location to our family. Hotel is nice, good amenities but check in and check out was super slow even though I pre paid the stay. Check in took 15 minutes and check out took about the same. There was only one person at the front desk. The toilet paper roll holder was broken so the TP kept falling off.
Stayed 2 nights in Mar 2025

10/10 Excellent

Derrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice and clean… no hassles
Stayed 1 night in Mar 2025

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ricky

Stayed 2 nights in Mar 2025

10/10 Excellent

rita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Marcelo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Dirty rooms
Stayed 1 night in Mar 2025

10/10 Excellent

Alona

Liked: Amenities
Love it!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Cinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience was good. Tge staff upon checj in was amazing. Room was rice, roomt and clean. I would surely book there again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kendra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sandra

Business traveller
Liked: Cleanliness, staff & service, room comfort
Very nice; clean & comfortable.
Stayed 2 nights in Mar 2025

10/10 Excellent

Maritza

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly enjoyed it and the best was the breakfast provided in the morning ! Thank you for my stay!
Stayed 2 nights in Feb 2025

10/10 Excellent

Falco

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Jennifer

Travelled with family
Disliked: Staff & service

Very disrespectful front desk service

The front desk manager single-handedly is to blame for taking the 4th stay at this hotel and making it our last. We had booked two reservations because we decided to add another night. Booking through Hotels.com was less expensive. We did not know the room type changed, and we were not told at check in we would need to change rooms on night two. The desk clerk could have asked us to politely move rooms, but chose to rudely tell us to get out now. When contronted, she didn't apologize for the confusion or her behavior, instead doubled down and said, "was I mean or was I direct?" She was both. If you call someone ugly, that's both direct and mean. Never had such a conversation before with someone in or out of the service industry. The hotel location was good, the room was okay, but the front desk service was the worst I've ever experienced. Jojo made us feel penalized for booking through Hotels.com. if there is a partnership for filling rooms, the front desk manager at this property needs to be enlightened.
Stayed 1 night in Mar 2025

10/10 Excellent

corinna, san antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always so clean and quiet
Stayed 1 night in Feb 2025