Jackson Hotel & Convention Center

2.0 star property

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Photo gallery for Jackson Hotel & Convention Center

Exterior
Reception
Exterior
Reception
Property amenity

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
1963 Highway 45 Bypass, Jackson, TN, 38305
  • Casey Jones Village
    ‪2 min walk‬
  • Union University
    ‪19 min walk‬
  • Old Hickory Mall
    ‪3 min drive‬
  • Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪11 min drive‬

Room options

Room, 2 Double Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible Bathtub, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Jackson Hotel & Convention Center

Hotel in Jackson with free parking
Along with a 24-hour front desk, this hotel has ATM/banking services and free self-parking. WiFi in public areas is free. Other amenities include a banquet hall and a vending machine.
Jackson Hotel & Convention Center offers 205 accommodations with washers/dryers and free toiletries. Beds feature premium bedding. Cable televisions are provided. Bathrooms include a shower.

This Jackson hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Microwaves, fridges and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they enjoy the helpful staff at Jackson Hotel & Convention Center. During your stay, you're just a quick walk from Music Highway Crossroads. Features include free WiFi in public areas and free self-parking.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a lift, an ATM and a vending machine
  • Steps from Music Highway Crossroads and Casey Jones Village
As a guest of Jackson Hotel & Convention Center, you'll find a vending machine, an ATM, and a lift. Public spaces have free WiFi. Self parking is free.

Smoking is allowed in designated areas at this Jackson hotel.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Family friendly

  • In-room washer/dryer
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (122 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Rodeway Inn Hotel Jackson
Rodeway Inn Jackson
Rodeway Jackson
Jackson & Convention Center
Jackson Hotel Convention Center
Jackson Hotel & Convention Center Hotel
Jackson Hotel & Convention Center Jackson
Jackson Hotel & Convention Center Hotel Jackson

Jackson Hotel & Convention Center Reviews

Reviews

5.6
Rating 10 - Excellent. 186 out of 939 reviews
Rating 8 - Good. 152 out of 939 reviews
Rating 6 - Okay. 166 out of 939 reviews
Rating 4 - Poor. 146 out of 939 reviews
Rating 2 - Terrible. 289 out of 939 reviews

5.6/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

Angela

Travelled with family and small children
Disliked: Amenities
For the cost there should be at least breakfast other than muffins and more than one beverage children can't drink coffee..
Stayed 1 night in Apr 2025

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There wasn’t enough pillows for the room and the bed was too hard
Stayed 2 nights in Apr 2025

2/10 Terrible

Tommi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Roach Motel

As soon as I pulled up it looked nothing like the pictures. It was dark as f*** I didn't even think it was open. So when I went in the lobby it wasn't so bad she talked about breakfast and I was like okay and then she said the elevator's right there. So I went to the dollar store because they didn't have shampoo and I wanted to get some food. So I come back I go in the elevator the first thing I notice is is the alarm in the elevator is disconnected and it's disgustingly dirty. Then I start walking down the hallway in the carpet doesn't look like it's ever been vacuumed and you could see the stuff that was just matted into it. I got into my room the curtain was ripped the bed was half-assed made it actually looked like somebody had just slept in it there was a hole where a refrigerator used to be and it was dirty it stunk I didn't want to put anything on the floor there were s*** dripping down the walls in the bathroom looked like it hadn't been cleaned in a year.
Stayed 1 night in Apr 2025

6/10 Okay

Maxwell

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

stanley

Stayed 1 night in Mar 2025

6/10 Okay

Ann Michelle

Liked: Staff & service
Disliked: Cleanliness
The staff was friendly, and the property was easy to find and convenient. The rooms need updated and needed cleaned better, but it's walking distance to dining and shopping.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Stayed 14 nights in Mar 2025

6/10 Okay

John

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Angela

Travelled with family and small children
Liked: Cleanliness, staff & service
Family feel great front desk service takes care of concerns with no problems Mrs.Ruby does over and beyond to make your room comfortable to feel more like home . I love my stays
Stayed 1 night in Mar 2025

10/10 Excellent

Angela

Travelled with family and small children
Liked: Cleanliness, staff & service
I love my stay Everytime and the front desk staff and Mrs.Ruby always make me feel like family.
Stayed 1 night in Mar 2025

10/10 Excellent

Angela

Travelled with family and small children
Liked: Staff & service
I always enjoy my stay here! The staff always makes me feel like family and takes care of any concerns I may have with no problem. I would love to see more breakfast and anytime coffee & tea access in rooms or dining area that would be nice. I also miss the pool which was so awesome. Overall I personally love the front desk staff & Dave they are awesome and my stay time here is great!
Stayed 1 night in Mar 2025

4/10 Poor

Michael

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My door had a hole in it large enough to see through into the hallway and I saw roaches in my room on multiple occasions. 0 stars
Stayed 4 nights in Mar 2025

4/10 Poor

Daniel

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Michael

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort

A1 stud front deskstress with that curly do.

The lady at the front desk...she had curly brown / blonde hair and a nice smile. She was extremely helpful when the hotels.com app wasn't working properly and helped get me checked in anyway and it was much appreciated. Her name starts with an A...idk if you're reading this and it matters to you then you know who the hell I'm talm bout. Your A-1 stud front deskstress made this my spot for the foreseeable future..we lit on gang no cap
Stayed 1 night in Mar 2025

10/10 Excellent

Cassie

Liked: Cleanliness
Nice
Stayed 1 night in Mar 2025

6/10 Okay

Tashonda

Stayed 6 nights in Mar 2025

6/10 Okay

Jana

Business traveller, Travelled with partner
Liked: Staff & service
Very run down. You can tell it's old. Smelled like cigarette smoke in the hallways
Stayed 1 night in Mar 2025

10/10 Excellent

Cassie

Stayed 1 night in Mar 2025

10/10 Excellent

olajuwon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay awesome staff
Stayed 1 night in Mar 2025

10/10 Excellent

Cassie

Stayed 1 night in Mar 2025

4/10 Poor

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Loud music all night long, no fridge (as promised), microwave filthy
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service
Not very clean. Some staff was friendly. No breakfast. Easy check in. Great hot shower. No carpet, which is great. Floors were not swept. No desk or chair. Fridge with freezer worked nicely. Internet did not work
Stayed 6 nights in Mar 2025

4/10 Poor

Shannon

Stayed 1 night in Mar 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite staff at the front desk when we checked in. Very close to restaurants and entertainment.
Stayed 1 night in Mar 2025

4/10 Poor

Bryce, Atlanta

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I feel I've entered an alternate universe reading recent reviews. Front desk was friendly & helpful so I have no qualms there. It's obviously a no/low-frills option compared to its competitors so no qualms there either (didn't walk in expecting a continental breakfast, etc. or anything). That said... -- Had to be assigned three rooms before getting a lock that worked. -- Space clearly hasn't been renovated in a while (at least I hope it hasn't!), so everything is drab & grimey. I'm not sure if my room was a smoker's room...I hope so as that would explain the stained decor. -- I asked for an iron & the front desk worker kindly obliged. But then I noticed the ironing board looked like it was purchased in '92 & last fiddled with in '94. I think this might explain all of the fraying on the TV tray because I think that's where people have been doing their ironing. -- Once checked in & having taken in this 1970s space, I resolved to just sleep & check out as quickly as possible. Bed was comfortable enough so I slept OK (even though the air was rather stale...I don't know how much of that was hotel's fault)...I'd resolved a shower was probably a waste of time but woke up realizing I probably *should* take one (I had an important app't later that day) only to discover two old grimey washcloths hanging on the shower curtain. Yuck. -- Hot & cold water was not a problem with the shower....a happy medium between the two, not so much. One night stay only if the Days Inn is booked.
Stayed 1 night in Mar 2025