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Jackson Hotel & Convention Center

2.0 star property

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Photo gallery for Jackson Hotel & Convention Center

A hotel lobby with a wooden floor, a reception desk, a wall-mounted clock, and a framed picture.
A hotel room with a wooden bed, a nightstand, a lamp, and a green wall.
A hotel entrance with a glass door, wooden flooring, and a potted plant.
An outdoor patio with stone seating and a brick fireplace, surrounded by buildings and trees.
Exterior

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
1963 Highway 45 Bypass, Jackson, TN, 38305
  • Place, Casey Jones Village
    ‪2 min walk‬
  • Place, Music Highway Crossroads
    ‪2 min walk‬
  • Place, Union University
    ‪19 min walk‬
  • Airport, Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪9 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk, a television, and a lamp.

Room, 2 Double Beds, Non Smoking

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Smoking

Room, 2 Double Beds, Smoking | Premium bedding, iron/ironing board (on request), free WiFi

Room, 2 Double Beds, Smoking

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, iron/ironing board (on request), free WiFi

Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, iron/ironing board (on request), free WiFi

Room, 1 King Bed, Non Smoking

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Smoking

Premium bedding, iron/ironing board (on request), free WiFi

Room, 1 King Bed, Smoking

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Jackson Hotel & Convention Center

An outdoor pool, a 24-hour front desk and ATM/banking services are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a banquet hall and a vending machine.
Jackson Hotel & Convention Center offers 205 accommodations with washers/dryers and free toiletries. Beds feature premium bedding. Cable televisions are provided. Bathrooms include a shower.

This Jackson hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Microwaves, fridges and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they enjoy the helpful staff at Jackson Hotel & Convention Center. During your stay, you're just a quick walk from Music Highway Crossroads. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include a lift, an ATM and a vending machine
  • Steps from Music Highway Crossroads and Casey Jones Village
Jackson Hotel & Convention Center offers its guests an outdoor pool, a vending machine, and an ATM. Public spaces have free WiFi. Self parking is free.

Smoking is allowed in designated areas at this Jackson hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Things to do

  • Outdoor pool

Family friendly

  • In-room washing machine/dryer
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (122 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Washing machine/dryer

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Rodeway Inn Hotel Jackson
Rodeway Inn Jackson
Rodeway Jackson
Jackson & Convention Center
Jackson Hotel Convention Center
Jackson Hotel & Convention Center Hotel
Jackson Hotel & Convention Center Jackson
Jackson Hotel & Convention Center Hotel Jackson

Jackson Hotel & Convention Center Reviews

Reviews

5.8
Rating 10 - Excellent. 209 out of 999 reviews
Rating 8 - Good. 156 out of 999 reviews
Rating 6 - Okay. 171 out of 999 reviews
Rating 4 - Poor. 153 out of 999 reviews
Rating 2 - Terrible. 310 out of 999 reviews

5.6/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Cynthia

Disliked: Amenities
It's hot or miss with good rooms. It's in an excellent area. Close to stores, dining & everything you would need
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Vickie

Liked: Cleanliness, property conditions & facilities
Staff was very nice!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Givonni

Liked: Cleanliness, staff & service, property conditions & facilities
They just need a refrigerator and microwave in every room.
Stayed 1 night in Apr 2026
Verified

2/10 Terrible

Misty

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel ever! Stay away! Bugs everywhere.
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Cardarious

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Christine

Disliked: Amenities
The hallways were noisy with people up at all hours and kids running around. Otherwise, room was clean and comfortable.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Angela

Liked: Staff & service
Nice stay
Verified

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, amenities
B.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ann Michelle

Liked: Staff & service
Located close to shopping and dining areas.
Stayed 1 night in Apr 2025
Verified

6/10 Okay

kendra

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Had to change rooms 3 times and still wasn’t satisfied The staff was unprofessional and got an attitude with me when I went to desk
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Peyton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The WiFi was a lot better this time and the beds are always so soft and comfortable.
Stayed 2 nights in Jun 2025
Verified

2/10 Terrible

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room, the lock fell off as soon as we opened the door. We got them to change our room but the second room was even worse. The stains had stains and for some reason there was a defrosting pizza in the microwave. It was clear the place hadn't been cleaned. We left and didn't go back.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantabulous Staff
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location quieter than most and above all very friendly property management and staff blew my mind.
Stayed 1 night in May 2025
Verified

8/10 Good

Paulette

Liked: Staff & service, amenities, property conditions & facilities
For short stay it was what we needed. It was clean and staff was always helpful.
Stayed 2 nights in May 2025
Verified

8/10 Good

Kirstin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was good
Stayed 1 night in May 2024
Verified

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite staff at the front desk when we checked in. Very close to restaurants and entertainment.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Peyton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms
Stayed 1 night in May 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Always abgood stay
Stayed 2 nights in Jan 2025
Verified

4/10 Poor

Johnny

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Had to pay for extra day due to your company mess up
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, the rooms are nice and staff was excellent !! We enjoyed our stay.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service
I love my stay Everytime and the front desk staff and Mrs.Ruby always make me feel like family.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Peyton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is always nice! Simple and yummy, 10/10 experience and worth every dollar!
Stayed 1 night in Apr 2025
Verified

8/10 Good

Michael

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
I've stayed here a lot. Its good enough to consider returning every time
Stayed 1 night in Jun 2025
Verified

8/10 Good

jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I realy enjoyed my stay and the employees
Stayed 1 night in Mar 2023