2/10 Terrible
Candice
Travelled with family
23 Apr 2025
If I could give zero stars I would. Stay far away from this bed bug infested hotel. We arrived on Tuesday. Went fishing on wensday. On Thursday I noticed bites on my children and assumed it was from when we went fishing...However we didn't go anywhere but to eat on Thursday and then on Friday morning my children woke up with FRESH bites again. I took photos of the bites on friday while packing to leave so that you can CLEARLY see that they are fresh bites. Took them to the doctor on friday when we got home. The doctor said they are indeed fresh bites that are clearly NOT 2 days old. And that they are consistent with bed bugs. Hotel refuses to offer any kind of refund. Which I needed since now I have to treat everything that I had in the room before I bring it into my home. Choice Hotels insists that the manager of the hotel has to be the one to issue a refund. But good luck getting the hotel manager on the phone. He avoids phone calls and responsibility. Had the clerk tell me they had pest control come and they found nothing. HOWEVER what hotel do you really think is going to admit to a customer that they have bedbugs? Not a one...stay far far away. Or it could get very expensive. Disgusting
Candice
Stayed 3 nights in Apr 2025