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Carnegie Hotel & Spa

4.0 star property

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Photo gallery for Carnegie Hotel & Spa

Lounge
Lobby
Porch
Lounge
Business centre

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
1216 W State Of Franklin Rd, Johnson City, TN, 37604
  • Place, East Tennessee State University
    ‪1 min walk‬
  • Place, Austin Springs Spa & Salon
    ‪1 min walk‬
  • Place, Johnson City Medical Center
    ‪3 min drive‬
  • Airport, Tri-Cities, TN (TRI-Tri-Cities Regional)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(99 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(211 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living area | 37-inch LED TV with cable channels, TV, iPod dock

Executive Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area | 37-inch LED TV with cable channels, TV, iPod dock

Presidential Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room (University View)

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room (University View)

9.6 out of 10
Exceptional
(15 reviews)
  • Mountain view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Carnegie Hotel & Spa

This smoke-free hotel features a full-service spa, an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a sauna are on-site. Housekeeping is available on request.
Carnegie Hotel & Spa offers 139 air-conditioned accommodations with a safe and free newspapers. 37-inch LED televisions come with premium cable channels.

Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Austin Springs Spa has massage/treatment rooms and couples treatment room(s). Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Our customers tell us they can't get enough of Carnegie Hotel & Spa's great location. During your stay, you'll be connected to the convention centre and just a quick walk from East Tennessee State University. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages, body wraps or manicures and pedicures at Austin Springs Spa
  • Services include a concierge, a porter and luggage storage
  • On-site recreation includes a gym and a sauna
  • Guests really like the accommodation for the comfy beds, cleanliness and spaciousness
  • Steps from East Tennessee State University and a 2-minute drive from Yee-Haw Brewing Company
  • Dogs welcome for a fee (restrictions apply)
Carnegie Hotel & Spa offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. A fitness centre, spa services, and a library are also featured at the business-friendly Carnegie Hotel & Spa. Free self parking is available.

This 4-star Johnson City hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast on weekdays from 6:30 AM and 1:00 PM.
Carnegie Hotel & Spa has a restaurant serving breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 1:00 PM on weekdays and 8:00 AM to 1:00 PM on weekends; USD 8 to 20 for adults and USD 8 to 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Sauna

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping on request
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Spa treatment rooms
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 37-inch LED TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 100.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per night, plus a deposit of USD 250.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cots (infant beds) are available for USD 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 20 for adults and USD 8 to 20 for children
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 100.00 (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Carnegie Hotel
Carnegie Hotel Johnson City
Carnegie Johnson City
Hotel Carnegie
Carnegie Hotel & Spa Hotel
Carnegie Hotel & Spa Johnson City
Carnegie Hotel & Spa Hotel Johnson City

Carnegie Hotel & Spa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 1191 out of 1346 reviews
Rating 8 - Good. 120 out of 1346 reviews
Rating 6 - Okay. 16 out of 1346 reviews
Rating 4 - Poor. 7 out of 1346 reviews
Rating 2 - Terrible. 12 out of 1346 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Large room with great lobby.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Check in was fast and friendly. Room (standard king) was spacious, tastefully decorated and very clean. Bathroom had a shower and separate soaking tub. Hotel was very cozy with multiple fireplaces to relax by. Lots of shopping and restaurants nearby with some walking distance. Area was very safe.
Lobby
Lobby
Library
Stayed 2 nights in Nov 2025

10/10 Excellent

Shannon

Stayed 3 nights in Nov 2025

10/10 Excellent

Brenda

Stayed 2 nights in Nov 2025

10/10 Excellent

Frederick

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Always our favorite hotel
Stayed 2 nights in Nov 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Spotless room …staff excellent
Stayed 2 nights in Nov 2025

10/10 Excellent

Edward

Stayed 1 night in Nov 2025

2/10 Terrible

Andrew

Disliked: Amenities
I’m moving out of town. I packed my entire apartment. Needed a place to stay. Booked a room. Was told “If you are local, we need a $250 CASH deposit.” I wasn’t told that when I booked the room. It was 11:30 at night, I’ve been busting my butt packing for 13 hours, and now I’ve got to runaround and find an ATM? Forget that nonsense. I stayed at The Carnegie Hotel instead.
Stayed 1 night in Nov 2025

10/10 Excellent

Bryan, Banner Elk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, beautiful room and lovely common areas; one of our favorite hotels!
Stayed 1 night in Nov 2025

10/10 Excellent

Roy C

Liked: Cleanliness, amenities, property conditions & facilities
Smooth check in, rooms clean, food was good.
Stayed 2 nights in Nov 2025

8/10 Good

Diana

Travelled with group
Liked: Cleanliness, property conditions & facilities
Staff fantastic! Room and all of hotel clean and beautiful. Love to go close to Christmas as it is decorated beautifully throughout. Love the comfortable bar with fireplace. Dinner and breakfast has a good selection and always good.
Stayed 1 night in Nov 2025

10/10 Excellent

Nan

Stayed 2 nights in Nov 2025

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great!!!! I had a little issue with check out dates and they were able to get it worked out without an issue. The room was wonderful, bed was comfortable, everything was clean. The breakfast at restaurant was amazing along with the server. There is no doubt I will stay there again. Thank you so much!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Habeeba

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
great staff, very friendly. i love the spa and the stylist there was fantastic (Yulia). I try to stay here every time I'm in town. great locale. Good food at the restaurant. Very prompt services. Beautiful Xmas decorations!
Stayed 2 nights in Nov 2025

10/10 Excellent

Gil

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very nice room Very good value for the size and amenities Staff was very pleasant The room was comfortable and clean
Stayed 3 nights in Nov 2025

10/10 Excellent

Ginger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, staff very friendly, bed comfortable
Stayed 2 nights in Nov 2025

10/10 Excellent

Jackie

Liked: Cleanliness, amenities, property conditions & facilities
We stay here once or twice a year. It’s always top notch! It is the cleanest hotel we’ve stayed in. The shower grout is always spotless. The front desk is super in customer service. We love Carnegie!
Stayed 1 night in Nov 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, property conditions & facilities
The hotel and room were clean, the staff was welcoming and wonderful. Would definitely stay here again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Rennie

Stayed 1 night in Nov 2025

10/10 Excellent

Tregg

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Staff was super nice
Stayed 1 night in Nov 2025

10/10 Excellent

Luanne

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, large, fresh bed. The food at the cozy restaurant was very good. Had a massage at the spa which was wonderful. All round great stay!
Stayed 1 night in Nov 2025

10/10 Excellent

Joanne

Stayed 2 nights in Nov 2025

10/10 Excellent

Larry

Liked: Cleanliness, amenities, property conditions & facilities
Very clean -just a neat old Hotel that seemed brand new.
Stayed 1 night in Nov 2025

10/10 Excellent

Phillip

Stayed 3 nights in Nov 2025

10/10 Excellent

Cathi

Stayed 1 night in Nov 2025