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SureStay Plus Hotel by Best Western Brandywine Valley

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Brandywine Valley

Exterior
Desk, laptop workspace, iron/ironing board, cots/infant beds
Business centre
Lobby
Exterior

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
1807 Concord Pike, Wilmington, DE, 19803
  • Place, Alapocas Run State Park
    ‪11 min walk‬
  • Place, Nemours Mansion and Gardens
    ‪4 min drive‬
  • Place, Andre Harvey Studio
    ‪4 min drive‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪26 min drive‬

Room options

View all photos for Business Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, cots/infant beds

Business Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, cots/infant beds

Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, cots/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, cots/infant beds

Business Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, cots/infant beds

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, cots/infant beds

Executive Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Kitchenette (Dining Table)

Desk, laptop workspace, iron/ironing board, cots/infant beds

Standard Room, 1 Double Bed, Non Smoking, Kitchenette (Dining Table)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Desk, laptop workspace, iron/ironing board, cots/infant beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, cots/infant beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Desk, laptop workspace, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Business Plus Room With 1 King Bed, Non-Smoking, High Speed Internet Access, Microwave And Refrigerator, In-Room Dvd, Colour Printer, Full Breakfast

  • Sleeps 2

Business Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2

Business Plus Room With 2 Double Beds, High Speed Internet Access, Microwave And Refrigerator, In-Room Dvd, Colour Printer, Full Breakfast-Non-Smoking

  • Sleeps 4

1 Queen Bed, Non Smoking, Executive Room, Dvd, High Speed

  • Sleeps 2

1 Double Bed, Non-Smoking, Kitchenette, Dining Table, High Speed Internet Access

  • Sleeps 2

1 King Bed, Non-Smoking, Microwave And Refrigerator, Work Desk, Wi-Fi

  • Sleeps 2

1 King Bed, Non-Smoking, Jacuzzi, Work Desk, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

Accessible-1 Queen, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2

1 Queen Bed, Non-Smoking, Winterthur Theme, High Speed Internet Access, Microwave and Refrigerator

  • Sleeps 2

2 Double Beds, Non-Smoking, Microwave And Refrigerator, Work Desk, Wi-Fi

  • Sleeps 4

2 Double Beds, Non-Smoking, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

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About this property

SureStay Plus Hotel by Best Western Brandywine Valley

Suburban hotel connected to a shopping centre in Wilmington with free parking
Along with an outdoor pool, this smoke-free hotel has a fitness centre and a snack bar/deli. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, conference space and a children's pool. Housekeeping is available on request.
SureStay Plus Hotel by Best Western Brandywine Valley offers 95 air-conditioned accommodations, which are accessible via exterior corridors, and features DVD players and coffee/tea makers. Televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at SureStay Plus Hotel by Best Western Brandywine Valley. During your stay, you'll be connected to a shopping centre and just a quick walk from Brandywine Valley. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and conference space
  • On-site recreation includes a gym
  • 6 minutes by car from Grand Opera House and 7 minutes from Wilmington Riverwalk
  • Pets welcome for a fee (restrictions apply)
SureStay Plus Hotel by Best Western Brandywine Valley offers its guests a kids' pool, an outdoor pool, Access to hot tub, and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

The business-friendly SureStay Plus Hotel by Best Western Brandywine Valley also features a vending machine, complimentary newspapers in the lobby, and express check-out. Free self parking is available.

This Wilmington hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Children's pool
  • Cot (surcharge)
  • DVD player
  • In-room microwave
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Conference space

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in shower (91 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (76 centimetre high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1982
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cots (infant beds) are available for USD 5.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 5.0 per day
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Brandywine
Best Western Brandywine Inn
Best Western Brandywine Valley
SureStay Plus Hotel Brandywine Valley Wilmington
Best Western Plus Brandywine
Best Western Plus Brandywine Valley
SureStay Plus Brandywine Valley Wilmington
Best Western Plus Brandywine Valley Inn Wilmington
Best Western Plus Brandywine Valley Wilmington
Best Western Brandywine Valley Inn Wilmington
Best Western Brandywine Valley Wilmington
Best Western Brandywine Valley Hotel Wilmington
Best Western Wilmington
Brandywine Valley Inn Wilmington
Brandywine Valley Wilmington
SureStay Plus Brandywine Valley
SureStay Plus Hotel Brandywine Valley Best Western Wilmington
SureStay Plus Hotel Brandywine Valley Best Western
SureStay Plus Brandywine Valley Best Western Wilmington
SureStay Plus Brandywine Valley Best Western
SureStay Plus Hotel by Best Western Brandywine Valley Hotel
SureStay Plus Hotel by Best Western Brandywine Valley Wilmington

SureStay Plus Hotel by Best Western Brandywine Valley Reviews

Reviews

6.2
Rating 10 - Excellent. 254 out of 1002 reviews
Rating 8 - Good. 187 out of 1002 reviews
Rating 6 - Okay. 173 out of 1002 reviews
Rating 4 - Poor. 145 out of 1002 reviews
Rating 2 - Terrible. 243 out of 1002 reviews

6.0/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Kanda

Liked: Cleanliness, staff & service, amenities
Ok
Stayed 3 nights in Oct 2025

4/10 Poor

Jael

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Parking good, could need eggs for breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

diego

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stay was fine, though it seems many people are smoking weed in their rooms despite being non-smoking.
Stayed 2 nights in Oct 2025

2/10 Terrible

claudia

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
I booked more than a month ago a room with 2 beds, when I got there they gave me one bed and they said they were booked and couldn't give me what I booked. So I left. Also they advertise EV chargers and they don't have that. I specific booked that hotel because of the EV chargers.
Stayed 1 night in Oct 2025

4/10 Poor

Claribel

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
The room smelled like people used to smoke there. The shower wall had holes. The
Stayed 1 night in Oct 2025

6/10 Okay

Terri

Liked: Cleanliness, staff & service
The property was a good price for a one night stay.
Stayed 1 night in Oct 2025

8/10 Good

Arlene

Travelled with group
Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025

6/10 Okay

William

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
It should be stated that this is a motel not a hotel. It was fine for a quick night stay, but not a vacation spot for extended time. We needed it for an overnight stay so it was fine. The pillows are quite small but it's definitely a no frills place. The price was comparable to the conditions.
Stayed 2 nights in Oct 2025

2/10 Terrible

Jackie C

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was not a family friendly environment. Rooms were sparse, bathroom tiny and could have been cleaner. We are both over 70 ,had us on the second floor, no elevator but would not help us with our luggage. We did not stay after viewing the room.
Stayed 2 nights in Oct 2025

2/10 Terrible

Lisa

I didn't have a stay. I left a different hotel because of bugs everywhere, booked through hotels.com to get a room at SureStay, and was turned away at the door. They said they didn't see my itinerary, and didn't care that I had the receipt and all the information to show them. Now they're refusing to refund me! Do not try and stay here; you'll be gambling with your money.
Stayed 1 night in Oct 2025

10/10 Excellent

Lashon

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2025

4/10 Poor

Michael

Disliked: Cleanliness, property conditions & facilities

Not pleased at all.

I was thoroughly disappointed. This is a Best Western and of all the best westerns I’ve stayed in, this was more like a motel 6. I killed a cockroach that was on my nightstand when I woke on Saturday morning. The alarm clock wasn’t plugged in and I’m guessing it’s because the wires were frayed which is a fire hazard. The tv lost its setting so I had no tv for the majority of the stay. When I checked in, the lady was very polite and was the best part of the entire stay. The key cards to get into the room are very difficult to use. If you don’t scan them perfectly, then you’re not gaining access until you do. I do not recommend this hotel.
Stayed 2 nights in Oct 2025

2/10 Terrible

Zulfeqar

Stayed 2 nights in Aug 2025

2/10 Terrible

Jonah

Stayed 1 night in Oct 2025

4/10 Poor

Naomi

Disliked: Staff & service
Noisey
Stayed 3 nights in Oct 2025

8/10 Good

Kanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 1 night in Oct 2025

2/10 Terrible

Jennifer

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was rude upon entering for check in. When we went to check into our room there was blood on the sidewalk in front of our room, room smelt like smoke, bathrooms smelt like urine. Lock on the ground level room was not working properly, the room next to us was having a domestic dispute. Terrible cannot even believe this place is allowed to stay open, do not stay here
Stayed 2 nights in Oct 2025

8/10 Good

Cynthia

Stayed 2 nights in Oct 2025

2/10 Terrible

Carly

Disliked: Cleanliness, property conditions & facilities, room comfort
Card entry not working, room was shabby, smelled like sewage, breakfast was bad
Stayed 2 nights in Oct 2025

4/10 Poor

Marilyn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The space is not bad. I'm upset because it's like sleeping with roaches. I was looking over my shoulders, under pillows & everywhere. I was not comfortable at all!
Stayed 1 night in Oct 2025

2/10 Terrible

Joseph

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not stay. We did not like that all rooms had outside access.
Stayed 1 night in Oct 2025

8/10 Good

Suchit

Stayed 3 nights in Jul 2025

2/10 Terrible

Brea

Stayed 1 night in Oct 2025

2/10 Terrible

Adam

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
the first room we were put in had no hot water the second one had roaches, I would not stay here
Stayed 1 night in Sep 2025

6/10 Okay

Dawn A

Travelled with family
Liked: Staff & service
Disliked: Amenities
Breakfast was limited there were bugs on the floor of the room and one large bug that crawled out from under the bed. There was black mold around the door frame and the window frame. The room felt musty and damp. Beds were clean, bathrooms, clean overall generally decent place to stay for one night.
Stayed 1 night in Sep 2025

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