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Country Inn & Suites by Radisson, West Bend, WI

2.5 star property

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Photo gallery for Country Inn & Suites by Radisson, West Bend, WI

Property amenity
Indoor pool
Free daily continental breakfast
1 bedroom, hypo-allergenic bedding, down duvets, desk
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
2000 Gateway Ct, West Bend, WI, 53095
  • Place, Kettle Moraine Ice Center
    ‪15 min walk‬
  • Place, Washington County Fair Grounds
    ‪4 min drive‬
  • Place, West Bend Country Club
    ‪10 min drive‬
  • Airport, Fond du Lac, WI (FLD-Fond du Lac County)
    ‪46 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, desk

Suite, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King, Studio Suite, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, desk

King, Studio Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | 1 bedroom, hypo-allergenic bedding, down duvets, desk

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(37 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, desk

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, desk

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(24 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Suite, 1 King Bed, Non Smoking | Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

Quality Inn & Suites

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.8 out of 5, Good, 509 reviews
The price is €66
includes taxes & fees
19 Oct - 20 Oct
Quality Inn & Suites

About this property

Country Inn & Suites by Radisson, West Bend, WI

Suburban hotel with free breakfast and 24-hour front desk
Along with an indoor pool, this smoke-free hotel has dry cleaning and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a library, express check-out and a fireplace at reception.
Country Inn & Suites by Radisson, West Bend, WI offers 58 accommodations with DVD players and coffee/tea makers. Beds feature down duvets. 50-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This West Bend hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at Country Inn & Suites by Radisson, West Bend, WI. During your stay, you'll be within walking distance of Kettle Moraine Ice Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a lift and library
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Kettle Moraine Ice Center and a few minutes from Eisenbahn State Trail
Free breakfast is served daily. Public spaces have free WiFi. An indoor pool, a library, and a vending machine are also featured at the business-friendly Country Inn & Suites by Radisson, West Bend, WI. Free self parking is available.

This West Bend hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends

Things to do

  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Country Carlson West Bend
Country Inn Carlson West Bend
Country Inn Suites by Radisson West Bend WI
Country Inn & Suites by Radisson, West Bend, WI Hotel
Country Inn & Suites by Radisson, West Bend, WI West Bend
Country Inn & Suites by Radisson, West Bend, WI Hotel West Bend

Country Inn & Suites by Radisson, West Bend, WI Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 343 out of 827 reviews
Rating 8 - Good. 252 out of 827 reviews
Rating 6 - Okay. 130 out of 827 reviews
Rating 4 - Poor. 70 out of 827 reviews
Rating 2 - Terrible. 32 out of 827 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Bradley

Stayed 1 night in Jul 2025

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a fine hotel for a few days.
Stayed 3 nights in Jul 2025

10/10 Excellent

Dolores

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet neighborhood. Sining room clean, foods fresh. Check in was quick but staff not friendly or wanted to make conversation.
Stayed 1 night in Jul 2025

8/10 Good

James, Jordan

Liked: Cleanliness
Stayed 3 nights in Jun 2025

10/10 Excellent

Dezerea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Filthy & Overpriced

Absolutely filthy (small) rooms. Furniture ripped and drapes torn to shreds. Toilet ran intermittently all day and night. Front desk clerk smoking weed. Do yourself a favor, spend the extra money and stay elsewhere.
Stayed 1 night in Jun 2025

6/10 Okay

Melissa

Probably wont return

Check in was fine. The mattress was one a flimsy, metal box spring that creaked. The mattress was sinking in also. We didn't notice until we went to sleep there were red streaks on the bed spread
Stayed 1 night in Jun 2025

10/10 Excellent

Kristine

Liked: Cleanliness, property conditions & facilities
Quiet location. Very friendly, kind staff. Plenty of towels !! Nice breakfast too!!
Stayed 1 night in Jun 2025

2/10 Terrible

Jessica

Stayed 3 nights in May 2025

4/10 Poor

Jessica

Business traveller, Travelled with family
Disliked: Staff & service, room comfort
I've stay here many times and would normally have recommended it to anyone but this last time had drastically changed my mind and we will no longer be staying here. On our last day as we were getting ready to leave my youngest son got away from me when i dropped my keys and ran down the hall, unknown to me someone had jammed open the door to the pool area and I barely caught my two year old son before he fell into the pool. I barely caught him in time and was extreanly upset since i thought that door was suppost to be closed. I got my family to the car and went to check out and told the women at the desk about the door and what almost happened and the saftey issue. She told me that she's the one that left it opened because it was so hot and muggy in the pool area and that I should watch my child better. It says right by the dam door not to leave it open! Not only was she rude but I'm not risking my child drowning because someone can't keep a door that's suppost to be closed for safety closed.
Stayed 3 nights in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
very clean
Stayed 1 night in Jun 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice, professional staff. They do not warn you of the elevator being out of service until you arrive.
Stayed 2 nights in Jun 2025

6/10 Okay

Linda

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Linda

Travelled with group
Disliked: Staff & service
Stayed 4 nights in Jun 2025

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lack of a elevator sucks
Stayed 1 night in Jun 2025

8/10 Good

Cliff

Business traveller
Liked: Staff & service, room comfort
The parking lot was very small and difficult to navigate with a full sized truck. The lot was full of contractors trucks and trailers
Stayed 1 night in Jun 2025

6/10 Okay

Elizabeth

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The front desk staff at check-in was not pleasant. She was very short and acted as if we were a bother to her. For example, when I asked a simple question about my address that was listed incorrectly she sighed and said it didn’t matter that’s what I must have entered, as if it was a huge inconvenience to her to correct it. The elevator was also out of order and our room was on the third floor.
Stayed 1 night in Jun 2025

6/10 Okay

Karen

Stayed 2 nights in Jun 2025

6/10 Okay

Lisa

Liked: Staff & service
Stayed 1 night in May 2025

4/10 Poor

Daniel

Elevator was broke for our entire stay, the room was dirty
Stayed 4 nights in May 2025

4/10 Poor

Linda

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The help was nice and friendly but the rooms were not up to the standards I've seen at other country inns. We were put in a handcap room even tho we didnt need it so the bathroom lacked counter space. The elevator was also out of order. Noise from other rooms was annoying along with people stomping down the stairs. I've attached pictues of the towels. The comforter was also very old and worn.
Condition of the towels in our bathroom
Towels in the bathroom were in poor condition
Stayed 6 nights in May 2025

6/10 Okay

Toni

Travelled with family
Disliked: Cleanliness, room comfort
We chose to stay due to location. Staff was friendly enough. Elevator wasn't working and we were on 2nd floor. The hallways were not very clean-you could tell they were not vacuumed all the way to the wall, behind the doors, etc in quite some time. Our room was fairly clean-but again behind and under things not cleaned well. The furniture had a lot of wear and tear (drawers/doors wouldn't close due to damage). The room was a nice size and had been updated as far as flooring paint and decor. Internet worked well. Hot tub jets were very low pressure.
Stayed 1 night in Jun 2025

4/10 Poor

Sherry

Travelled with family
Liked: Cleanliness
I've stayed at Country Inn & Suites in several states, but this is one I won't be staying in again. My first impression was that the front desk staff was rude and dismissive. No friendly greeting. There was a big sign about the elevator being out of order - not an issue for me, but I know it was for others. I was given a handicapped room, which I hadn't requested, and the holder in the bathroom for the showerhead was partially broken, so couldn't be moved. The room was clean enough - small things, but the worst was the staff. We came back to the motel about 10:00 p.m., and staff was washing the floor in the lobby. She didn't greet us - just gave us a dirty look for having interrupted her cleaning. Just not pleasant at all. No excuse for rudeness.
Stayed 1 night in May 2025

2/10 Terrible

Peter

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was terrible. It was dirty and the staff was either rude or unavailable. I will never stay here again. neither should anyone else. The elevator was not working during our whole stay and had been down for two weeks. The front desk said that we should have asked if they had a working elevator when we booked the hotel. The hotel was so dirty and disgusting I took pictures of it so that I would have proof. it was auful
Stayed 3 nights in May 2025

10/10 Excellent

Ryan

Stayed 2 nights in Mar 2025