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Unico Hotel Riviera Maya - Adults Only - All Inclusive

5.0 star property
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5 restaurants, breakfast, lunch, dinner served; Mexican cuisine
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5 restaurants, breakfast, lunch, dinner served; Mexican cuisine
On the beach, white sand, sun-loungers, beach umbrellas
Down duvets, free minibar, in-room safe, individually decorated

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

View in a map
Manzana 22 Carretera Chetumal-Pto Juare, Km 260, Kantenah, QROO, 77710
  • Place, Akumal Beach
    ‪9 min drive‬
  • Place, Yal-ku Lagoon
    ‪13 min drive‬
  • Place, Half Moon Bay
    ‪17 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Pure Wellness Alcoba

View from room

Pure Wellness Alcoba

  • 58 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Alcoba Swim-up Pool - King Bed

Down duvets, free minibar, in-room safe, individually decorated

Alcoba Swim-up Pool - King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Estancia Suite - Tropical View

View from room

Estancia Suite - Tropical View

  • 118 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Alcoba Ocean Front - Queen Beds

Down duvets, free minibar, in-room safe, individually decorated

Alcoba Ocean Front - Queen Beds

  • 58 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Alcoba Ocean View - King Bed

View from room

Alcoba Ocean View - King Bed

9.4 out of 10
Exceptional
(24 reviews)
  • 58 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Estancia Suite - One Bedroom Ocean View

Down duvets, free minibar, in-room safe, individually decorated

Estancia Suite - One Bedroom Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 118 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Alcoba Ocean Front - King Bed

Down duvets, free minibar, in-room safe, individually decorated

Alcoba Ocean Front - King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • 58 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Estancia Suite - Two Bedroom Ocean View

Down duvets, free minibar, in-room safe, individually decorated

Estancia Suite - Two Bedroom Ocean View

  • 176 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Alcoba Tropical View - King Bed

Alcoba Tropical View - King Bed | Down duvets, free minibar, in-room safe, individually decorated

Alcoba Tropical View - King Bed

9.8 out of 10
Exceptional
(11 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Alcoba Ocean View - Queen Beds

Down duvets, free minibar, in-room safe, individually decorated

Alcoba Ocean View - Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 58 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Alto Ocean View King

View from room

Alto Ocean View King

10.0 out of 10
Exceptional
(3 reviews)
  • 58 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Alto Panoramica Ocean View

Down duvets, free minibar, in-room safe, individually decorated

Alto Panoramica Ocean View

8.0 out of 10
Very good
(1 review)
  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Alcoba Tropical View - Queen beds

Down duvets, free minibar, in-room safe, individually decorated

Alcoba Tropical View - Queen beds

  • 58 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Unico Hotel Riviera Maya - Adults Only - All Inclusive

Adults-only resort with 5 restaurants and 3 outdoor pools
Catch some rays at the beach or spend the day relaxing at Unico Hotel Riviera Maya - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 5 restaurants.
Unico Hotel Riviera Maya - Adults Only - All Inclusive offers 448 air-conditioned accommodations, which are accessible via exterior corridors, and features free minibar items and espresso makers. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down duvets. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a separate bath and shower with in-room jetted baths and a hydromassage showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Esencia Wellness. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Unico Hotel Riviera Maya - Adults Only - All Inclusive. During your stay, you'll be close to Half Moon Bay. You'll find features such as free WiFi in public areas and free valet parking, plus 3 outdoor pools.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Mexican cuisine at Cueva Siete, one of the property's 5 restaurants and 6 bars/lounges
  • Take a swim in the 3 outdoor pools or soak in the hot tub
  • Treat yourself to massages, aromatherapy or detox wraps at Esencia Wellness
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • 11 minutes by car from Akumal Beach and 6 minutes from Cenote Azul
Some rates at Unico Hotel Riviera Maya - Adults Only - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Unico Hotel Riviera Maya - Adults Only - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 6 bars/lounges. Public spaces have free WiFi. This luxury resort also offers a hot tub, a steam room and a fitness centre. Free self parking and valet parking are available.

This 5-star Kantenah resort is smoke free.

Cueva Siete – This restaurant specialises in Mexican cuisine.
Mi Carisa – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Mura House – This restaurant specialises in Japanese cuisine and only serves dinner. Open daily.
20.87 Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
AVEC – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Unico Hotel Riviera Maya - Adults Only - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service

Activities and facilities/equipment

All non-motorised water sports are included.

Entertainment

On-site live performances

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of the Leading Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 swim-up bars
  • 3 poolside bars
  • 5 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • 20.87 Restaurant
  • AVEC
  • Cueva Siete
  • Mi Carisa
  • Mura House

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Art gallery
  • Billiards/pool table
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Golf clubhouse
  • Golf clubs/equipment
  • Gym
  • Hot tub
  • Sauna
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift

More

  • 10 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Unico Hotel Riviera Maya Solidaridad
Unico Riviera Maya Solidaridad
UNICO 20 87 Hotel Riviera Maya Adults All Inclusive Kantenah
UNICO 20 87 Riviera Maya Adults All Inclusive Kantenah
UNICO 20 87 Riviera Maya Adul
Unico Riviera Maya Inclusive
Unico Hotel Riviera Maya Adults Only
Unico Hotel Riviera Maya Adults Only All Inclusive
UNICO 20 87 Hotel Riviera Maya Adults Only All Inclusive
Unico Hotel Riviera Maya - Adults Only - All Inclusive Resort
Unico Hotel Riviera Maya - Adults Only - All Inclusive Kantenah

Unico Hotel Riviera Maya - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 658 out of 955 reviews
Rating 8 - Good. 161 out of 955 reviews
Rating 6 - Okay. 85 out of 955 reviews
Rating 4 - Poor. 25 out of 955 reviews
Rating 2 - Terrible. 26 out of 955 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

PRISILA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Kandace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10. I’ll be visiting again.
Stayed 2 nights in Aug 2025

8/10 Good

Ashli, Albion

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had high hopes for UNICO. The property was lovely and the staff was great. We received amenities and catered service beyond comparison to any other hotel we have visited. However, our neighbors were awful, loud, smoking marijuana stinking up our balcony, fighting at all hours in the hallways and blasting music until 4AM which made it very difficult to get any rest on what I planned as a restorative vacation. Despite numerous complaints by us and other guests, there was no resolution or concern from the staff beyond, “we issued a warning and hope that it won’t happen again”. We requested to be moved the same evening, and the request fell on deaf ears. We were then left to endure this foolishness for 4 more nights and could not rest at all. It really ruined what would have otherwise been a top tier vacation. The service is otherwise impeccable, the drinks are flowing and top shelf, the property is new and beautiful and the food is awesome for an all inclusive.
Stayed 5 nights in Aug 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds Excellent staff The chefs came to the table and introduced himself. He was excellent Really enjoyed my stay
Stayed 2 nights in Aug 2025

8/10 Good

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't rush people when they are on vacation and enjoying a meal alone. Please!!!!
Stayed 4 nights in Jul 2025

10/10 Excellent

Veronica, East Point

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Carrie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food and service were amazing. Everyone was friendly and helpful.
Stayed 4 nights in Jul 2025

8/10 Good

Fernando

Stayed 2 nights in Jul 2025

6/10 Okay

Amalia

Liked: Cleanliness, property conditions & facilities, room comfort
They were very pushy in selling their time share that they said wasn’t a timeshare, but it was. They told us the meeting would only be 90 minutes, but we were there closer to 3 hours.
Stayed 9 nights in Jun 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Staff and food is amazing. Beach is the only issue. Too much seaweed.
Stayed 3 nights in Jul 2025

10/10 Excellent

Breanna Terese Greco

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Unico was incredible easily the nicest resort we’ve ever visited! From the moment we arrived, the staff treated us like royalty always friendly, kind, and helpful. Since we booked through Expedia, we got a free room upgrade to a stunning swim-up suite, plus spa credits that covered 65% of our massage cost, which was great since spa prices are very high. The food was amazing no buffets (except breaky), just beautifully presented meals at top-notch restaurants, plus 24/7 room service and poolside options. Everything we ordered came hot and exactly on time, with such kind staff delivering it. There were fun daily water activities like spin and aqua fit. The entertainment team made it extra special, Sebastian and Papi Chulos kept us laughing, Ricardo taught the best dance classes, and Manu made bingo so fun! Their energy was infectious! We also loved seeing gentle coatis, iguanas, and lizards around the resort such a cool touch! We also loved that the staff seemed to respect them a lot and let them just do their thing! Lastly I want to give a huge shoutout to our amazing concierge Raul, he was truly a blessing for us he booked all our reservations right when we got there which we were so thankful for! He checked in on us everyday, he made an effort to ask where we were and came to find us at the pool just to chat and ask us if we needed anything! His english was absolutely perfect as well which made him very easy to communicate with and answer any questions we had!
the beach!
ricardo teaching an amazing dance lesson!
superbia menu dinner, I am a vegetarian so they gave me bbq cauliflower it was outstanding!
the view from outside our swim up pool!
Stayed 6 nights in Jul 2025

8/10 Good

Sherene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well maintained. Overall employees were friendly but a few not so much. upgraded Swim up pool room was great, Food 7/10. Room service was better than most restaurants. Did not like you could not just check in, long spill to get you to attend membership presentation. Had to have reservations for restaurants. This is more a relaxing atmosphere, not much nightlife. great for Honeymoon.
Stayed 5 nights in Jul 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
I loved Unico staff
Stayed 5 nights in Jul 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most amazing stay at Unico Resort in the Riviera Maya. The property is beautiful—modern, elegant, and immaculately maintained. Everything from the rooms to the pool areas and restaurants felt luxurious and thoughtfully designed. The quality of service was exceptional across the board, but a special thank you goes to Janet, our personal concierge. She went above and beyond to make our trip seamless and personalized. Whether it was helping with reservations, arranging activities, or just checking in to make sure we had everything we needed, she was incredible! If you're looking for a relaxing, high-end getaway with top-notch customer service, Unico should be at the top of your list. We can't wait to go back!
Stayed 7 nights in Jul 2025

10/10 Excellent

Debbie D

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unico was very clean and quite property. The food and the drinks were excellent. All staff were friendly. Our concierge, Eduardo, was kind and checked in on us daily. He answered any questions we had without delay. This is definitely more of a stay at the resort and chill at the pool kind of place. Harder to go into town when compared to Cancun.
Stayed 4 nights in Jul 2025

6/10 Okay

Lamar

Stayed 7 nights in Jun 2025

6/10 Okay

Sophorn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

Marina

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
12/10
Stayed 3 nights in Jul 2025

10/10 Excellent

Dante

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Leydi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel!
Stayed 2 nights in Jul 2025

10/10 Excellent

CARLOS ESTEBAN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Juan Manuel, Gardena

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness’s was great service was great . Staff was amazing . Dissatisfied with the beach full of sea weed and stale steel treats in the room
Stayed 5 nights in Jun 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge Eduardo was incredible! House keeping was amazing and so kind and tentative. Fantastic resort- will be back!
Stayed 6 nights in Jul 2025

8/10 Good

Arnaldo

Liked: Cleanliness, amenities, property conditions & facilities
Overall it was a very solid experience. Food was good and service was great. Cocktails were the thing they did best, everywhere we went they were delicious. Food options did feel a bit limited after a few days. The resort had a horrible smell as you got close to the beach because of seaweed. More so than other places in area so would encourage they increase clean up efforts. While not totally their fault made using the pool only option and smell carried over to the pool area too. Not hotels fault but cab situation was a bit of mess and pricing was all over the place (generally incredibly expensive / inflated) making it economically impractical to leave resort (e.g., round trip to Tulum 30 mins away was $200 or playa del Carmen was $160). Rooms were good, but felt a bit “dirtier” than you would expect for a place of this quality. I probably wouldn’t go back, but could understand if others enjoyed it more than I did.
Stayed 4 nights in Jul 2025