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SureStay by Best Western Marion

Property class: 2.5

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Photo gallery for SureStay by Best Western Marion

A hotel lobby with a fireplace, a coffee station, and a view of the outside.
A gym with exercise equipment, large windows, and a wooden floor.
A hotel room with a bed, a desk, a dresser, and a mirror.
An indoor swimming pool with clear glass walls, a pool ladder, and a seating area with tables and chairs.
A hotel room with a sofa, a small table, a dining table with chairs, a kitchen area with a sink, and a flat-screen TV mounted on the wall.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1345 N Baldwin Ave, Marion, IN, 46952
  • Place, Matter Park
    ‪12 min walk‬
  • Place, Indiana Wesleyan University
    ‪11 min drive‬
  • Place, Ball State University
    ‪46 min drive‬
  • Airport, Muncie, IN (MIE-Delaware County)
    ‪48 min drive‬

Room options

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room

A hotel room with two beds, a nightstand with a lamp, a chair, and a mirror on the wall.

Room

  • Sleeps 6
  • Free Wi-Fi

View all photos for Suite, 2 Double Beds, Non Smoking (with Sofabed)

A hotel room with two beds, a nightstand with a lamp, a chair, and a mirror on the wall.

Suite, 2 Double Beds, Non Smoking (with Sofabed)

8.6 out of 10
Excellent
(7 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

A hotel room with a bed, a TV, a desk, a sofa, and a lamp.

Suite, 1 King Bed, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking (Shower Only;with Sofabed)

A hotel room with a bed, a TV, a desk, a sofa, and a lamp.

Suite, 1 King Bed, Non Smoking (Shower Only;with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

A hotel room with a bed, desk, and a TV mounted on the wall.

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Non Smoking (with Sofabed)

A hotel room with a bed, a desk with a TV, a sofa, and a coffee table.

Suite, 1 Queen Bed, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Single Bed, Accessible, Bathtub (with Sofabed)

A hotel room with two beds, a nightstand with a lamp, a chair, and a mirror on the wall.

Suite, 1 Single Bed, Accessible, Bathtub (with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

A hotel room with a large bed, two bedside lamps, a chair, and a painting on the wall.

Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

SureStay by Best Western Marion

Along with coffee/tea in a common area, this hotel has a business centre and conference space. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
SureStay by Best Western Marion offers 62 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 49-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at SureStay by Best Western Marion. During your stay, you'll be within walking distance of Matter Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, a business centre and meeting rooms
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Just a 4-minute drive from James Dean Memorial Theater and 7 minutes from Indiana Wesleyan University
  • Pets welcome for a fee
Public spaces have free WiFi. A business centre and meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 1087 square feet (101 square metres) and includes conference space. The business-friendly SureStay by Best Western Marion also features a vending machine, coffee/tea in common area, and laundry facilities. Self parking is free.
Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 1,087 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 AM
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per stay
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel Marion
Comfort Suites Marion
Comfort Suites Hotel
Comfort Suites Marion
Comfort Suites Hotel Marion

SureStay by Best Western Marion Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 282 out of 558 reviews
Rating 8 - Good. 176 out of 558 reviews
Rating 6 - Okay. 56 out of 558 reviews
Rating 4 - Poor. 31 out of 558 reviews
Rating 2 - Terrible. 13 out of 558 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Trevor

Liked: Staff & service
VERY MINIMAL breakfast, pet hair on couch, very nice staff
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, large room. Loved their toiletries.
Stayed 1 night in May 2026
Verified review

8/10 Good

Charlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and bathroom very clean, Nearly all staff were both knowledgeable and helpful. Good breakfast, clean area and many choices. (try the yogurt-great) Lots of restaurants and shopping close by. Felt safe.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy polite staff Was fine for me but heard some complaints that the breakfast was not really full.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Marie

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and property. Better than average
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The parking feel really safe, breakfast,staff and the cleanness of the room was great
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Jennifer

Breakfast was good and everything was fresh. The room was clean except the sofa beds sheets were dirty and had to have the staff come in and change em out.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

arlinda

I enjoyed my stay very much, the breakfast was awesome
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Jameka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Much nicer on the inside than the appearance from outside. Pleasantly surprised.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Nice bed. Spacious. Good room temperature
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Dana

Liked: Cleanliness, property conditions & facilities
The lady at the desk at nite was wonderful. Room was clean
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly on both check in and out. The room was clean, the pillows were very comfortable and the tv had good selection of channels.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for short stay
Stayed 1 night in Apr 2025
Verified review

8/10 Good

James

Room was clean steph was courteous
Stayed 2 nights in Feb 2026
Verified review

4/10 Poor

Morgan

Disliked: Property conditions & facilities
Pull out couch had an old mattress that was about 4 inches thick. So uncomfortable you couldn’t sleep on it. The bath gel in the bathroom was empty and the breakfast was very mediocre
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Denise

Liked: Cleanliness, amenities, property conditions & facilities
Very attentive staff, clean, and property was immaculate.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful and it was very clean and comfortable.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Shenandoah

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel...very clean and comfortable!
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Beth

Liked: Cleanliness, staff & service
Room was very clean. Noisy based on it was right next to the breakfast area. Desk staff were very friendly and polite.
Stayed 1 night in Dec 2025