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Ark Hotel Kumamotojomae

3.0 star property

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Photo gallery for Ark Hotel Kumamotojomae

Desk, blackout curtains, iron/ironing board, free WiFi
Cleanliness standards
Exterior
Daily buffet breakfast for a fee
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
5-16 Jotomachi, Chuo-ku, Kumamoto, Kumamoto-ken, 860-0846
  • Place, Contemporary Art Museum Kumamoto
    ‪7 min walk‬
  • Place, Kumamoto City Hall
    ‪7 min walk‬
  • Place, Kumamoto Castle
    ‪13 min walk‬
  • Airport, Kumamoto (KMJ)
    ‪38 min drive‬

Room options

View all photos for Economy Double, Non Smoking (Castle View)

A hotel room with a bed, a desk with a computer, a chair, and a television.

Economy Double, Non Smoking (Castle View)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Twin Room B, Non Smoking (Castle View)

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Twin Room B, Non Smoking (Castle View)

  • Sleeps 4
  • Free Wi-Fi

View all photos for Economy Double, Non Smoking (Castle View)

Desk, blackout curtains, iron/ironing board, free WiFi

Economy Double, Non Smoking (Castle View)

9.2 out of 10
Wonderful
(5 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room A, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Twin Room A, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room B, Non Smoking (Castle View)

Desk, blackout curtains, iron/ironing board, free WiFi

Twin Room B, Non Smoking (Castle View)

  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Compact Twin,Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Compact Twin,Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Single Room, Non Smoking

8.2 out of 10
Very good
(14 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Single Room, Non Smoking (Eco Plan - No Daily House Keeping)

Desk, blackout curtains, iron/ironing board, free WiFi

Single Room, Non Smoking (Eco Plan - No Daily House Keeping)

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Compact Twin , Non Smoking (Eco Plan - No Daily House Keeping)

Desk, blackout curtains, iron/ironing board, free WiFi

Compact Twin , Non Smoking (Eco Plan - No Daily House Keeping)

  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room B, Non Smoking, (Castle View, Eco Plan - No Daily House Keeping)

Desk, blackout curtains, iron/ironing board, free WiFi

Twin Room B, Non Smoking, (Castle View, Eco Plan - No Daily House Keeping)

  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room A, Non Smoking (Eco Plan - No Daily House Keeping)

Desk, blackout curtains, iron/ironing board, free WiFi

Twin Room A, Non Smoking (Eco Plan - No Daily House Keeping)

  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Economy Double, Non Smoking (Castle View, Eco Plan - No Daily House Keeping)

Desk, blackout curtains, iron/ironing board, free WiFi

Economy Double, Non Smoking (Castle View, Eco Plan - No Daily House Keeping)

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room A, Non Smoking

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Twin Room A, Non Smoking

  • Sleeps 4
  • Free Wi-Fi

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About this property

Ark Hotel Kumamotojomae

This hotel features a restaurant, self parking and conference space. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Ark Hotel Kumamotojomae offers 222 air-conditioned accommodations with complimentary slippers and a hairdryer. Flat-screen televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

During your stay at Ark Hotel Kumamotojomae, you're just a quick walk from Kumamoto Castle. Enjoy features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the buffet restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and 4 meeting rooms
  • Just a 5-minute walk from Kumamoto Prefectural Traditional Crafts Centre and 5 minutes on foot from Kumamoto Castle
There's a restaurant on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1023 square feet (95 square metres) and includes conference space. A vending machine, multilingual staff, and a garden are also featured at the family-friendly Ark Hotel Kumamotojomae. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Kumamoto hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
六花-Rokka- – On-site buffet restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,200 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,980 for adults and JPY 1,000 for children
  • A restaurant

Restaurants on site

  • 六花-Rokka-

Family friendly

  • Children's books
  • Children's dinnerware
  • High chair
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,023 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Garden
  • On a river

Spa

  • In-room massages

Accessibility

  • Lift

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay films

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 200.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1980 for adults and from JPY 1000 for children
  • Self-parking fee: JPY 1200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Ark Kumamotojomae
Ark Hotel Kumamoto

Ark Hotel Kumamotojomae Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 308 out of 1001 reviews
Rating 8 - Good. 431 out of 1001 reviews
Rating 6 - Okay. 199 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Jingnan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good location

Very good location.
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Ying Ru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short 10mins taxi ride from Kumamoto Train station, costs around 10USD for the taxi ride. Within walking distance to Kumamoto Castle, if walking is not your thing, you can take a taxi to the entrance of Josaien, which will lead you to the entrance of Kumamoto Castle as well. The taxi ride was around 5mins, and cost less than 6USD. It is also a short 10mins walk to Tsuruya Departmental Store, and plenty of cute shops in the nearby shopping arcade as well. Great location.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Tai Hu Perry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
decent location with a decent price with a night view of the kumamoto castle. you can walk to the castle or drive to mount aso easily from the hotel.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Liliane Corney

Liked: Cleanliness, staff & service, property conditions & facilities
Smart tv in the room for foreigners
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

SUI FAN LOUISA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A old styke hotel but clean & good location. Good view of Kumamoto Castle. Shopping street just a few minutes walking. Lot of restaurants nearby.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

wai ki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice~

nice service~room with nice view
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

PUI K

Exceptional service and excellent service
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Michaelle

Liked: Cleanliness, staff & service, amenities
Wonderful view of the castle straight from the window. Very convenient location for visiting castle and ginza, and plenty of place to eat close to hotel. Only negative is I cannot park our car in the hotels parking lot due to it being long, although it's a regular size car. Offsite parking was not convenient and its a hit and miss and very tight parking spots.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
GOOD
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Takeshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is perfect. Castle is right across the river, Soseki Natsume's old residence is just 5 minutes walk away. You can find nice local food services like Kumamoto ramen Komurasaki and others just around the corners. Free-drink free lounge with a great castle view is just something you want to experience at you hotel. Room, building, staffs, It's an A stay. Thank you!
Stayed 3 nights in Oct 2024
Verified

6/10 Okay

おさむ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Nov 2023
Verified

6/10 Okay

Joshua

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was very nice…in 1995. Now, it feels like the ghost of a hotel. It’s not terrible, but there are a lot of little things that add up. Everything is quite old, the water from the bathroom smells bad, the keys reprogram if they get to close to your cell phone, the decor is all kind of yellow and brown, the beds are stiff and uncomfortable, and for the first time in Japan I encountered hotel staff that seemed like they wished I wasn’t there. No one was rude, but they didn’t seem to like me very much when I bed to get my key fixed. One thing that is great is the view of the castle, that’s is amazing.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Tetsuro

Liked: Cleanliness, staff & service, amenities
綺麗
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mickaël

Liked: Cleanliness, staff & service, amenities
Personnel accueillant Hotel bien placé avec vue magnifiquement sur le château Vue sublime depuis la chambre Chambre très confortable : lit, chaises, douche L'accès au launge est un bonus agréable egalement Hotel très propre
Stayed 4 nights in Jan 2026
Verified

8/10 Good

EMI

Liked: Amenities
お城を観ながらフリードリンク、 部屋からもライトアップされたお城が見え シャンプーバーは珍しいと思いました。 平日だったので安く泊まれて良かったです
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Yoshimitsu

Liked: Cleanliness, staff & service, amenities
最上階フロアの無料スペースからの熊本城の眺めは、おそらく熊本No.1でしょう。　部屋も綺麗にリフォームしてあり、良いホテルでした。
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Mika

Disliked: Cleanliness
狭い所に工夫して色々配置してるのは理解していますが、枕元の壁を挟んでトイレは音とかが気になりました 風呂の換気扇が埃だらけだったこと、風呂の電気を消すと換気扇も止まるのでつけっぱなしにしないと湿気がなくならないことも気になりました
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Seiichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
古い建物ですが綺麗でリラックスでいいました。熊本城の眺望がおすすめです。
Stayed 2 nights in Jan 2026
Verified

8/10 Good

seiji

Liked: Cleanliness, amenities
立体駐車場はミニバンが停めれません。
Stayed 1 night in Dec 2025
Verified

8/10 Good

ryusuke

Liked: Cleanliness, property conditions & facilities
ありがとうございました
Stayed 1 night in Dec 2025
Verified

8/10 Good

tamio

Liked: Cleanliness, property conditions & facilities
環境的に言えば、3階に宿泊しましたが目の前に熊本城が有ったのですが残念なことに街路樹の陰になって見えづらかったです。ホテルの関係ではないと思いますが、一言述べさせていただきました。
Stayed 1 night in Dec 2025
Verified

8/10 Good

K

Liked: Cleanliness, amenities, property conditions & facilities
清潔ですが、空調が全館形式、窓を開けると騒音が 気になりました。また、洗面台、シャワーも蛇口をひねる形式の為、利用しづらかったです。 但し、部屋の明かりは電灯追加されており、明るく良かったです。
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

荒木

Liked: Cleanliness, amenities, property conditions & facilities
丁寧な接客。美味しい朝食でした(^^)
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Akimune

朝食が美味しく、レストランの眺めも良かったです。
Stayed 1 night in Nov 2025