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Comfort Inn Louisville

2.5 star property

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Photo gallery for Comfort Inn Louisville

Pillow-top beds, desk, blackout curtains, iron/ironing board
Lobby
Pillow-top beds, desk, blackout curtains, iron/ironing board
Exterior
Indoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
4444 Dixie Hwy, Louisville, KY, 40216
  • Churchill Downs
    ‪7 min drive‬
  • Kentucky Kingdom
    ‪8 min drive‬
  • Kentucky Exposition Center
    ‪9 min drive‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Pillow-top beds, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking | Pillow-top beds, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillow-top beds, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillow-top beds, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

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Standard Room, 2 Queen Beds, Non Smoking, Microwave | Premium bedding, pillow-top beds, desk, laptop workspace

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  • Pool
  • Breakfast included
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4.3 out of 5, Excellent, (834)
The price is €101
for 1 room
includes taxes & fees
24 Jun - 25 Jun
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About this property

Comfort Inn Louisville

Hotel with free breakfast, in the vicinity of Churchill Downs
Along with an indoor pool, this smoke-free hotel has a fitness centre and a 24-hour business centre. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site.
Comfort Inn Louisville offers 85 accommodations with MP3 docking stations and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch plasma televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Comfort Inn Louisville. During your stay, you'll be close to Churchill Downs. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 5 minutes by car from Churchill Downs and 7 minutes from University of Louisville
Comfort Inn Louisville offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. There's an onsite 24-hour business centre. Free breakfast is available daily. The business-friendly Comfort Inn Louisville also features a vending machine, a fireplace in the lobby, and laundry facilities. Self parking is free.

This Louisville hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 2008
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 2.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Hotel Louisville
Comfort Inn Louisville
Louisville Comfort Inn
Comfort Inn Louisville Hotel Louisville
Comfort Inn Louisville Hotel
Comfort Inn Louisville Hotel
Comfort Inn Louisville Louisville
Comfort Inn Louisville Hotel Louisville

Comfort Inn Louisville Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 131 out of 297 reviews
Rating 8 - Good. 74 out of 297 reviews
Rating 6 - Okay. 39 out of 297 reviews
Rating 4 - Poor. 22 out of 297 reviews
Rating 2 - Terrible. 31 out of 297 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

April

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Jody

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Shelley

Liked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Bridget

Stayed 1 night in Feb 2025

2/10 Terrible

Logan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Eric

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Have to pull out one way. Recent improvements and maintenance work is done very cheaply and it is slowly migrating to a lower end establishment. 4 juice fountain for breakfast had only one drink. Had a broken sink in the room. Personnel hard to find at front desk
Stayed 1 night in Feb 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
The Comfort Inn, it's just a good place to stay, close enough to downtown and all the other attractions but far enough out not to be overpriced.
Stayed 4 nights in Feb 2025

2/10 Terrible

Dean

Stayed 1 night in Feb 2025

4/10 Poor

Logan, Louisville

Stayed 2 nights in Feb 2025

10/10 Excellent

Gary, Toledo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Oct 2024

8/10 Good

ERIC C

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

2/10 Terrible

Suad

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

4/10 Poor

Karrie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It was a nice clean room. But I reserved the rooms in my name and they wouldn't let my mom pay separately for the one of them. And there was no hot water in the sink or shower in the morning
Stayed 1 night in Jan 2025

6/10 Okay

Sandra

Travelled with family
Disliked: Staff & service, property conditions & facilities
The bathroom had many holes in the grout of the tile of the wall in the shower that created water leakage all over the floor outside the bathroom door.
Stayed 10 nights in Dec 2024

10/10 Excellent

NiYelle

Stayed 10 nights in Dec 2024

10/10 Excellent

Georgette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyo nd duties, from switching rooms to getting car unsuck from snow. We will book again!
Stayed 1 night in Jan 2025

10/10 Excellent

Teri

Liked: Property conditions & facilities
Happy with our room and stay
Stayed 1 night in Jan 2025

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My New Year’s Eve stay.

The hotel was a nice place to relax for a day on New Year’s Eve. My room was quiet and relaxing. I would love for them to have a place for your soap and shampoo in the bathtub. The breakfast could have been a little better. The juice machine didn’t work. I would love to stay here again.
Stayed 1 night in Dec 2024

6/10 Okay

DEBRA

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Fitness center is a joke. The weight equipment isn't attached to the weights, the leg bar fell off when i touched it. Treadmill went .5mph and button was missing so you couldn't increase speed. No fan in there either. Pool was closed for maintenance. Luckily a Planet Fitness up the street.
Stayed 6 nights in Dec 2024

6/10 Okay

Shimeka

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Cathy

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Bad hotel

Stayed 1 night in Dec 2024

10/10 Excellent

Angelique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

TERRIBLE

They wouldn't even allow us to check in because the company's office manager accidently put Robert instead of Ryan. She tried over 20 times to call the front desk to get it fixed but nobody would answer the phones. We reached out to hotels.com and they tried to call and get it fixed. Finally we had to leave to get another room at a different hotel.
Stayed 2 nights in Dec 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never Again

We picked this room because it had a pool. Only to find out the pool was out of commission. Yet that was never noted prior to arrival. Our first room had a broken bed and poorly cleaned bathroom. Pillows are old and folded. During our second night, the ceiling was dripping and drywall coming down. The staff was hesitant to move us. Once moved, the room was smelly. Another broken bed. The door security bracket broken. Turned on the fan and went to sleep. We had kids it was the middle of the night. We planned to leave first thing in the morning. . Later I found reviews that shared room 310 had terrible smells months ago. I was woke up at 540 by terrible sewer smells. AWFUL!! We told the staff at 730 am. They were annoyed with us. Said they would have moved us again. Yet over night we were told it was the only room available. Two staff members banged on the door multiple times impatiently when asked to wait a moment for an adult to open the door. They gave excuses as the smell was the carpet from past guests and they wouldn’t wash it while we were present. Another annoying thing was the front doors were to be locked between 11p-6a. Only way to open was with room keys. But when you arrive after 11 someone must let you in. They have only one person at the desk who disappears for a while at a time. Breakfast and coffee were the only decent things. A $100 deposit was charged for each room to my card. A discount was offered to us. But I have to do all the lag work myself.
Stayed 2 nights in Dec 2024