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Aparthotel

Suites Viena Plaza de España

3.0 star property

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Photo gallery for Suites Viena Plaza de España

Exterior
Premium bedding, down duvets, minibar, in-room safe
Reception
Terrace/patio
Premium bedding, down duvets, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Parking available
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
Juan Alvarez Mendizabal 17, Madrid, Madrid, 28008
  • Place, Plaza de España - Princesa
    ‪1 min walk‬
  • Place, Gran Via
    ‪6 min walk‬
  • Place, Royal Palace of Madrid
    ‪11 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪18 min drive‬

Room options

View all photos for Superior Room

Premium bedding, down duvets, minibar, in-room safe

Superior Room

  • 25 sq m
  • Sleeps 2
  • 2 Large Single Beds OR 1 King Bed

View all photos for Junior Suite, Terrace

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, Terrace

  • 27 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Premium bedding, down duvets, minibar, in-room safe

Triple Room

  • 26 sq m
  • Sleeps 3
  • 3 Large Single Beds OR 1 King Bed and 1 Large Single Bed

View all photos for Executive Suite, Accessible

Executive Suite, Accessible | Premium bedding, down duvets, minibar, in-room safe

Executive Suite, Accessible

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, Terrace

Premium bedding, down duvets, minibar, in-room safe

Family Suite, Terrace

  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Large Single Sofa Bed

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About this property

Suites Viena Plaza de España

Aparthotel with a fitness centre, 6-minute walk to Gran Via
This smoke-free aparthotel features a fitness centre, self parking and conference space. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Each apartment boasts a heated floor and offers free WiFi and a kitchen. Comforts include premium bedding and a pillow menu, and guests will also find conveniences, such as a microwave and an electric kettle.
Suites Viena Plaza de España offers 57 air-conditioned accommodations with minibars and a safe. Beds feature down duvets and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Accommodation at this 3-star aparthotel has kitchens with stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the aparthotel include a fitness centre.
Our customers tell us that they can't get enough of the breakfast at Suites Viena Plaza de España. During your stay, you're just a quick walk from Gran Via. You'll find features such as free WiFi in public areas, plus a gym and dry cleaning service. Built in 2006, this comfortable aparthotel has 57 apartments over 6 floors. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a flat-screen TV and a microwave
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the location
  • Within a 15-minute walk of Gran Via and Royal Palace of Madrid
  • Airport shuttle service available for a fee
As a guest of Suites Viena Plaza de España, you'll find a fitness centre, a vending machine, and multilingual staff. Event space at this aparthotel measures 657 square feet (61 square metres) and includes conference space. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Suites Viena Plaza de España also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available.

This 3-star Madrid aparthotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:00 AM and 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Car hire
  • Secured, covered parking on site (EUR 29 per night)

Family friendly

  • Children stay free (see details)

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave

Dining

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 13.20 for adults and EUR 7 for children
  • Limited room service
  • Minibar

Bedrooms

  • Down comforter
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed: EUR 33 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Heated floor

Entertainment

  • Flat-screen TV with satellite channels
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 657 square feet of conference space
  • Desk
  • Meeting rooms

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free newspapers in lobby
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service
  • Vending machine

Location highlights

  • In a historical district
  • In an entertainment district
  • In the city centre
  • Near a metro station
  • Near a train station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system

General

  • 1 building
  • 57 units
  • 6 floors
  • Built in 2006
  • Electric car charging station
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 9 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 33.0 per day.
  • Cots (infant beds) are available for EUR 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13.2 for adults and from EUR 7 for children
  • Airport shuttle fee: EUR 40 per vehicle (one-way)
  • Covered self-parking fee: EUR 29 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per day
  • Rollaway bed fee: EUR 33.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a security system
This property is professionally cleaned
Suites Viena Plaza de España offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 9 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Suites Viena Apartment
Suites Viena Apartment Madrid
Suites Viena Madrid
Viena Hotel Madrid
Sercotel Suites Viena Apartment Madrid
Sercotel Suites Viena Apartment
Sercotel Suites Viena Madrid
Suites Viena Plaza De Espana
Suites Viena Plaza de España Madrid
Suites Viena Plaza de España Aparthotel
Suites Viena Plaza de España Aparthotel Madrid

Suites Viena Plaza de España Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 826 out of 1301 reviews
Rating 8 - Good. 420 out of 1301 reviews
Rating 6 - Okay. 39 out of 1301 reviews
Rating 4 - Poor. 7 out of 1301 reviews
Rating 2 - Terrible. 9 out of 1301 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

karen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jun 2025

10/10 Excellent

Reinaldo

Travelled with family
Liked: Cleanliness, room comfort

Lovely services

Always is a pleasure to back to this hotel. Thanks for a wonderful services. Radmes at the front desk was amazing. Thank you so much to make our trip more lovely.
Stayed 2 nights in Jul 2025

10/10 Excellent

Reinaldo

Travelled with family
Liked: Cleanliness, room comfort
Excellent service. Breakfast was delicious and the service form Yoany was amazing. thanks
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
Great hotel
Stayed 1 night in Jun 2025

8/10 Good

scott

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

ariel

Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Man Sau

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast, good restaurant around and within walking distance from metro.
Stayed 4 nights in May 2025

10/10 Excellent

Natalie

Liked: Cleanliness, room comfort

Excellent choice.

Aparthotel style room. Comfortable beds. Water was always hot fast for showers. No laundry room on site. But a laundromat located right around the corner with good rates. Area Walkable. Many wonderful restaurants and cafes close by. Kind front desk. Helped me find a mass close by. I loved this hotel.
Stayed 6 nights in Apr 2025

10/10 Excellent

Constanza

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff is very friendly, especially the servers at the breakfast buffet. The buffet offers a variety of fresh and delicious items. During the blackout, they made us feel safe and secure.
Stayed 7 nights in Apr 2025

10/10 Excellent

trevor

Liked: Cleanliness, room comfort

Try this Apt.

Very prompt welcoming check in. Clean and spacious room
Stayed 4 nights in Apr 2025

8/10 Good

Roopali

Travelled with family
Liked: Cleanliness, room comfort
Breakfast os included in the price. For Parking they charge $29 euros / night which is pricey.
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
We were surprised to find breakfast was included in our booking, which was great.
Stayed 7 nights in Mar 2025

10/10 Excellent

Travis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was good and the rokm was clean. Close to shipping
Stayed 1 night in Mar 2025

8/10 Good

Alberto

Liked: Cleanliness, amenities, property conditions & facilities
good hotel option in madrid, outside the very touristy area, close to metro
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Bonito hotel ,ubicación cerca al metro ,personal amable , desayuno buffet
Stayed 2 nights in Feb 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Pros: The staff were friendly and helpful. Good buffet breakfast. You can store your food in the mini-bar fridge. Microwave oven in the room. No carpet in the room. Several supermarkets and convenience stores are nearby, such as Carrefour express. Furniture: Two hard chairs plus a table. Small square table for phone. Two bed-side tables. Big yellow cushioned chair. Cons: No facial tissue was provided. No sofa. No dish rack in the kitchen. 2 elevators that are not coordinated, so many guests press both buttons, which slows down the elevator service. Shower temperature is difficult to adjust. There is no shower door, so water tends to get sprayed onto the floor. The dishes in the cafeteria are not entirely clean. They need to be soaked before being washed. Despite it's shortcomings, I would stay in this hotel again.
Stayed 7 nights in Feb 2025

8/10 Good

Javier

Liked: Cleanliness, property conditions & facilities
Stayed 11 nights in Dec 2024

10/10 Excellent

Samy

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, room comfort

Favorite Madrid hotel

Great reliable hotel everytime I visit Madrid. The room is so large for European standards. Love there is a small kitchen. Comfortable firm bed. Great location near Plaza de Espana, 5 min walk to Metro station. Staff always friendly.
Stayed 2 nights in Dec 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, property conditions & facilities
The front desk staff were friendly and extremely helpful, accommodating our early arrival and scheduling a large taxi to transport five people and lots of luggage to the airport. Breakfast was great and included pastries, proteins, and fresh fruit. The location worked out well for us, as it was walkable to many tourist sites as well as nearby local restaurants. Rooms were simple but clean and the beds were reasonably comfortable. Would definitely stay there again!
Stayed 2 nights in Dec 2024

10/10 Excellent

Mohamed

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is super clean and well maintained. The location is also very central with multiple areas of interest within walking distance and a nearby metro station. The staff were the highlight of our stay though; they've been so so friendly, welcoming, and helpful, and they just made our stay at the property perfect! Definitely recommended!
Stayed 6 nights in Dec 2024

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Good location. Courteous personnel. Great room and bathroom.
Stayed 1 night in Nov 2024

8/10 Good

Steven

Liked: Cleanliness, property conditions & facilities
Nice people, good location, clean and breakfast pretty good. It’s very plain, and we had what I thought was a suite for 3, but it was just a regular room (two double beds) and a sofa they turned down. Nowhere to sit, very crowded. It worked for us, I just wish there was a little more to the room.
Stayed 4 nights in Oct 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, property conditions & facilities
We liked the proximity to sites and metro. We felt very safe in the area.
Stayed 2 nights in Oct 2024