The Heritage Hotel Manila

4.0 star property

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Photo gallery for The Heritage Hotel Manila

Outdoor pool
Property entrance
Lobby
Property entrance
Breakfast, lunch, dinner served; international cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air-conditioning

Explore the area

View in a map
Roxas Boulevard, Corner Of Edsa, Pasay, Manila, 1300
  • Place, Embassy of Japan
    ‪5 min walk‬
  • Place, SM Mall of Asia
    ‪14 min walk‬
  • Place, SMX Convention Center
    ‪19 min walk‬
  • Airport, Manila (MNL-Ninoy Aquino Intl.)
    ‪5 min drive‬

Room options

Junior Suite King Bed, Club Access

9.8 out of 10
Exceptional
(9 reviews)
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite King Bed, Club Access

8.4 out of 10
Very good
(5 reviews)
  • 73 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room King Bed

8.4 out of 10
Very good
(215 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Club Room Twin Beds, Club Access

9.0 out of 10
Wonderful
(7 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

Junior Suite Twin Beds, Club Access

8.8 out of 10
Excellent
(3 reviews)
  • 49 sq m
  • Sleeps 3
  • 2 Single Beds

Superior Twin Room

  • Sleeps 2

Superior King Room

  • Sleeps 2

Deluxe Twin Room

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

Club Twin Room

  • Sleeps 2

Club King Room

  • Sleeps 2

Junior Twin Suite

  • Sleeps 2

Junior King Suite

  • Sleeps 2

Executive King Suite

  • Sleeps 2

Deluxe Room

  • Sleeps 2

Junior Suite

  • Sleeps 2

Superior Room

  • Sleeps 2

Club Room

  • Sleeps 2

Deluxe Room Twin Beds

8.6 out of 10
Excellent
(150 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

Club Room King Bed, Club Access

8.8 out of 10
Excellent
(20 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room

  • Sleeps 2

Similar properties

About this property

The Heritage Hotel Manila

Family-friendly hotel with full-service spa and fitness centre
This smoke-free hotel features a full-service spa, an outdoor pool and a restaurant. Free WiFi in public areas, free self parking and a free shopping centre shuttle are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
The Heritage Hotel Manila offers 450 air-conditioned accommodations with a safe and free newspapers. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include slippers, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

This Pasay hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include sports massages and Swedish massages.
The breakfast at The Heritage Hotel Manila gets high marks from our customers. During your stay, you're just a quick walk from Embassy of Japan. You'll find features such as free WiFi in public areas, free self-parking and a free shopping centre shuttle.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Riviera Cafe
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to Swedish massages at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the spaciousness and overall comfort
  • Just a 3-minute drive from SM Mall of Asia and a few minutes from Mall of Asia Arena
  • Free shopping centre shuttle service
The Heritage Hotel Manila offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 12 meeting rooms. Event space at this hotel measures 8095 square feet (752 square metres) and includes conference space. A children's pool, spa services, and multilingual staff are also featured at the family-friendly The Heritage Hotel Manila. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Pasay hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
Riviera Cafe – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Lobby Lounge – On-site lobby lounge. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free shopping centre shuttle
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: PHP 1,200 to 1,200 for adults and PHP 600 to 600 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Lounge
  • Riviera Cafe

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 12 meeting rooms
  • 8,095 square feet of conference space
  • Business centre

Full-service spa

  • Couples treatment rooms
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1994
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: PHP 2500
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: PHP 2500

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 13 and over; guests must have received complete vaccination at least 14 days prior to check-in
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the Breakfast rate plan for children aged 6 to 11 years when sharing existing bedding with their parent. Breakfast fees are collected at the property.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Heritage Hotel Manila

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1842.38 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of PHP 3000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PHP 1200 to 1200 for adults and PHP 600 to 600 for children
  • Airport shuttle fee: PHP 900 per vehicle (one-way, maximum occupancy 2)
  • Early check-in fee: PHP 2500 (subject to availability)
  • Late check-out fee: PHP 2500 (subject to availability)
  • Rollaway bed fee: PHP 1842.38 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Heritage Hotel Manila offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Heritage Hotel Manila
Heritage Hotel Manila Pasay
Heritage Manila
Heritage Manila Hotel
Heritage Manila Pasay
Hotel Heritage Manila
Manila Heritage
Manila Heritage Hotel
Manila Hotel Heritage
Heritage Hotel Pasay
The Heritage Hotel Manila Pasay, Metro Manila, Philippines
The Heritage Hotel Manila Pasay Metro Philippines
The Heritage Manila Pasay
The Heritage Hotel Manila Hotel
The Heritage Hotel Manila Pasay
The Heritage Hotel Manila Hotel Pasay

The Heritage Hotel Manila Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1884 out of 3311 reviews
Rating 8 - Good. 885 out of 3311 reviews
Rating 6 - Okay. 348 out of 3311 reviews
Rating 4 - Poor. 108 out of 3311 reviews
Rating 2 - Terrible. 86 out of 3311 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms need to be updated. Carpet need to go.
Stayed 1 night in Oct 2025

8/10 Good

Grace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and dining options. However, airport shuttle is not free (expedia details/pricing has free shuttle). They have a sedan for a charge. Smokers area is by the pool area and no towel service.
Stayed 2 nights in Oct 2025

6/10 Okay

Robert

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The he place is in of and shows its age. If you want to stay in a room that’s not outdated and broken down you have to pay extra. We were only there for an overnight so didn’t upgrade but they should not charge you extra to stay in a decent room. Will have to find a new place to stay at after this trip for sure. Breakfast has always been a highlight but the food was cold and tasteless this trip.
Stayed 1 night in Oct 2025

10/10 Excellent

Allengielic

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wounderful people
Stayed 2 nights in Oct 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel
Stayed 1 night in Oct 2025

8/10 Good

scott, canyon lake

Stayed 1 night in Oct 2025

10/10 Excellent

christopher

Stayed 1 night in Oct 2025

4/10 Poor

Steve

Stayed 2 nights in Oct 2025

10/10 Excellent

Roberto

Stayed 2 nights in Oct 2025

10/10 Excellent

Mark

Stayed 1 night in Oct 2025

10/10 Excellent

ISAAC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Stayed 1 night in Oct 2025

10/10 Excellent

Kieth L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
**
Stayed 3 nights in Oct 2025

10/10 Excellent

Darren Francis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 7 nights in Aug 2025

10/10 Excellent

Zarak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
House keeping is outstanding.
Stayed 1 night in Oct 2025

10/10 Excellent

Karn

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025

4/10 Poor

Steve

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
The room was big but the furniture looked like it had been left at the curb. No pics on the wall and the ‘view’ was non existent Breakfast was awful Mini bar completely empty Gym well below par Not sure how this rates as a 4 star hotel. More like 2.5
Stayed 1 night in Oct 2025

10/10 Excellent

Jason, Queens Village

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
We enjoyed our stay after upgrading to the newer rooms on the 9th floor. We had originally booked the rooms that haven’t been updated yet and my wife didn’t really liked it, it felt old but still clean. My recommendation is just spend the extra $ and get the newer room.
Stayed 1 night in Oct 2025

8/10 Good

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet excellent.
Stayed 1 night in Oct 2025

8/10 Good

Maribel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Clean Room, facility is older but kept well.
Stayed 1 night in Oct 2025

10/10 Excellent

LOWELL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 4 nights in Sep 2025

8/10 Good

Jochen Bryen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities
Good place and very convenient
Stayed 2 nights in Oct 2025

10/10 Excellent

VIKRAM

Stayed 4 nights in Oct 2025

10/10 Excellent

Liza Marie Apostol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were courteous and very friendly
Stayed 6 nights in Oct 2025