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Novotel Medellín El Tesoro

4.5 star property

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Photo gallery for Novotel Medellín El Tesoro

Outdoor pool, open 6 AM to 8 PM, pool loungers
2 restaurants, breakfast, lunch, dinner served; local cuisine
Exterior
Exterior
Deluxe Room, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Gym

Explore the area

View in a map
Cra 25a # 1 a sur 45, Medellín, Antioquia, 050022
  • Place, El Tesoro Shopping Park
    ‪1 min walk‬
  • Place, Santafé Mall
    ‪3 min drive‬
  • Place, Poblado Park
    ‪3 min drive‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(196 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | 1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(48 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(24 reviews)
  • 43 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | 1 bedroom, minibar, in-room safe, desk

Executive Room, 1 Queen Bed

9.6 out of 10
Exceptional
(10 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds | 1 bedroom, minibar, in-room safe, desk

Executive Room, 2 Double Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 31 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Suite, 1 Queen Bed with Sofa bed

Superior Suite, 1 Queen Bed with Sofa bed | 1 bedroom, minibar, in-room safe, desk

Superior Suite, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • 4 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Novotel Medellín El Tesoro

Luxury Medellín hotel connected to a shopping centre, steps from El Tesoro Shopping Park
2 restaurants, a full-service spa and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a poolside bar and a rooftop terrace are on-site. Housekeeping is available on request.
Novotel Medellín El Tesoro offers 238 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

This Medellín hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Novotel Medellín El Tesoro. During your stay, you'll be connected to a shopping centre and just a quick walk from El Tesoro Shopping Park. Free WiFi in public areas, free self-parking and 2 restaurants are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Steps from El Tesoro Shopping Park and a 4-minute drive from Oviedo Shopping Center
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Novotel Medellín El Tesoro offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the pool bar. A computer station is on site and WiFi is free in public spaces.

There are 6 meeting rooms available. A rooftop terrace, tour/ticket assistance, and a garden are also featured at the luxury Novotel Medellín El Tesoro. An airport shuttle (available on request) is available for a fee. Free self parking is available.

This Beaux Arts Medellín hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
El Almacen – This fine-dining restaurant serves breakfast, lunch and dinner. A children's menu is available.
Restaurante Espiritu – This fine-dining restaurant specialises in local cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge) from 6:00 AM to 9:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: COP 52,313 for adults and COP 30,000 for children
  • 2 restaurants
  • A poolside bar

Restaurants on site

  • El Almacen
  • Restaurante Espiritu

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 100% renewable energy
  • 25 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Beaux Arts architecture
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: COP 80000 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately COP 52313 for adults and from COP 30000 for children
  • Airport shuttle fee: COP 135.000 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: COP 80000 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Novotel Medellín El Tesoro offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number 57202
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6 AM to 8 PM
  • One child aged 16 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Atton El Tesoro Hotel Medellin
Atton El Tesoro Hotel
Novotel Medellín El Tesoro ex Atton Hotel Medellin
Novotel Medellín El Tesoro ex Atton Hotel
Novotel Medellín El Tesoro ex Atton Medellin
Novotel Medellín El Tesoro ex Atton
Hotel Novotel Medellín El Tesoro (ex Atton) Medellin
Medellin Novotel Medellín El Tesoro (ex Atton) Hotel
Hotel Novotel Medellín El Tesoro (ex Atton)
Novotel Medellín El Tesoro (ex Atton) Medellin
Atton El Tesoro
Novotel Medellin El Tesoro
Novotel Medellín El Tesoro Hotel

Reviews

Novotel Medellín El Tesoro Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 1028 out of 1322 reviews
Rating 8 - Good. 161 out of 1322 reviews
Rating 6 - Okay. 63 out of 1322 reviews
Rating 4 - Poor. 22 out of 1322 reviews
Rating 2 - Terrible. 48 out of 1322 reviews

Reviews

8/10 Good

Pierre

Stayed 1 night in Jul 2025

10/10 Excellent

ANDREA

Stayed 1 night in Jul 2025

8/10 Good

Reza

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurants, with wages a lot lower than USA, drinks and food was a lot more than a 4 or 5 star Hotel in Florida where I reside
Stayed 1 night in Jul 2025

10/10 Excellent

Marlenni

Liked: Cleanliness, staff & service, property conditions & facilities
My only issue was the bedroom and the bathroom too small, everything else was amazing.
Stayed 2 nights in Jul 2025

10/10 Excellent

Wilfrido

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente gracias por su atención y simpatía las habitaciones súper acogedoras y confortables
Stayed 4 nights in Jul 2025

10/10 Excellent

Abigail, Winter Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant was great. The bed was awesome. My only complaint is about the people who clean our bedroom (#711). I wasn't getting coffee, she left dirty cleaning towel in the room, she forgot to put floor towel, we only had one coffee cup for the 2 of us. We had to ask for things that should've been automatically put in the room.
Stayed 7 nights in Jul 2025

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful, the personal are very nice and very friendly, I’m very happy for take the opportunity stayed with you
Stayed 6 nights in Jul 2025

10/10 Excellent

Rodrigo, MIAMI

Stayed 2 nights in Jul 2025

10/10 Excellent

Ina, round rock

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 3 nights in Jul 2025

10/10 Excellent

Waqas

Stayed 2 nights in Jul 2025

6/10 Okay

Sascha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

Josh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good overall
Stayed 3 nights in Jun 2025

10/10 Excellent

Diana, Waterloo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent option for your stay in Medellin, very chic with modern vibes. Staff was exceptionally friendly and willing to provide assistance when needed. Hotel is attached to El Tesoro mall which was very convenient
Stayed 4 nights in Jul 2025

10/10 Excellent

ARELY

Great customer service
Stayed 4 nights in Jul 2025

10/10 Excellent

Alix Johanna Mesa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Raymond

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 6 nights in Jul 2025

10/10 Excellent

Ayda

Liked: Cleanliness, staff & service, property conditions & facilities
Was amazing experience!!
Stayed 2 nights in Jun 2025

6/10 Okay

Helio

Travelled with partner, Travelled with group
Liked: Staff & service, amenities
It is a good hotel, great location. Most of the staff was great. Except with the person who carried our luggage to the room. He kept asking my friend for extra tip.
Stayed 4 nights in Jul 2025

10/10 Excellent

Ximena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel next to a shopping center.
Stayed 3 nights in Apr 2025

10/10 Excellent

Carlos

Stayed 5 nights in Jul 2025

10/10 Excellent

Marjorie Anelia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta propiedad es todo lo que uno necesita para unas vacaciones. Es todo en uno. Lo más sobresaliente es el servicio al cliente desde el Lobby hasta los que te sirven el desayuno. Lo recomiendo!
Área piscina
Stayed 3 nights in Jul 2025

10/10 Excellent

Diane, Green Bay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

2/10 Terrible

Nidia

Disliked: Staff & service, property conditions & facilities
This was our second time at Novotel El Tesoro in Medellín, but sadly, it will be our last. The experience was disappointing from the very beginning. Our room had old, stiff towels and a poorly designed bathroom where water spilled everywhere due to an overly short shower curtain, making every shower uncomfortable. When we requested a room change, we were told it was only possible by paying nearly 300,000 COP extra per night, even though the rooms were supposedly identical, just on a different floor. The next day, we tried to extend our stay for one more night for a very important family reason (accompanying my 90-year-old father-in-law to early morning medical exams). Reception told us there was no availability, even though Expedia showed several rooms available at reasonable prices. When we mentioned this, staff said Expedia was “overbooked” and that the only option was to pay 4 million COP for two nights (about $1,000 USD), which was completely unreasonable, especially since online rates were still showing for less than half. In the end, we had to move to NH Collection Medellín, where we got a spectacular suite for $426 USD for two nights — a huge difference in quality and service. When we spoke with the Novotel manager, he apologized, but by then it was too late: we had already been forced to find another solution on our own. Sadly, we cannot return to or recommend Novotel El Tesoro after this experience. Medellín is known for its kindness and warmth, but not here.
Stayed 5 nights in Jul 2025

10/10 Excellent

Oscar

Stayed 5 nights in Jul 2025