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InterContinental Melbourne The Rialto by IHG

5.0 star property

Choose dates to view prices

Photo gallery for InterContinental Melbourne The Rialto by IHG

Full breakfast on weekends (AUD 48 per person)
1 bedroom, premium bedding, down duvets, minibar
Exterior
Premium Room | Interior detail
Indoor pool, open 6:30 AM to 10:30 PM, free pool cabanas, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Spa
  • Bar
  • Gym

Explore the area

View in a map
495 Collins Street, Melbourne, VIC, 3000
  • Place, Crown Casino
    ‪9 min walk‬
  • Place, Marvel Stadium
    ‪10 min walk‬
  • Place, Melbourne Central
    ‪10 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪22 min drive‬

Room options

View all photos for Classic Room, 1 King Bed, City View

1 bedroom, premium bedding, down duvets, minibar

Classic Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(18 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds

1 bedroom, premium bedding, down duvets, minibar

Classic Room, 2 Double Beds

8.6 out of 10
Excellent
(19 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Accessible

Classic Room, 1 King Bed, Accessible | 1 bedroom, premium bedding, down duvets, minibar

Classic Room, 1 King Bed, Accessible

8.8 out of 10
Excellent
(6 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club lounge access (Separate Bath)

1 bedroom, premium bedding, down duvets, minibar

Premium Room, 1 King Bed, Club lounge access (Separate Bath)

8.0 out of 10
Very good
(1 review)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed

1 bedroom, premium bedding, down duvets, minibar

Classic Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed (Collins Street View)

1 bedroom, premium bedding, down duvets, minibar

Junior Suite, 1 King Bed (Collins Street View)

10.0 out of 10
Exceptional
(1 review)
  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Club lounge access

Junior Suite, 1 King Bed, Club lounge access | 1 bedroom, premium bedding, down duvets, minibar

Junior Suite, 1 King Bed, Club lounge access

8.0 out of 10
Very good
(3 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, Multiple Beds (Family Room)

1 bedroom, premium bedding, down duvets, minibar

Classic Room, Multiple Beds (Family Room)

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Signature Suite

Signature Suite | 1 bedroom, premium bedding, down duvets, minibar

Signature Suite

  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Iconic)

Suite (Iconic) | 1 bedroom, premium bedding, down duvets, minibar

Suite (Iconic)

10.0 out of 10
Exceptional
(1 review)
  • 112 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed

View all photos for Premium Room

1 bedroom, premium bedding, down duvets, minibar

Premium Room

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

1 bedroom, premium bedding, down duvets, minibar

Classic Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed, Club lounge access

1 bedroom, premium bedding, down duvets, minibar

Premium Room, 1 King Bed, Club lounge access

10.0 out of 10
Exceptional
(4 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Room amenity

Classic Room, 1 King Bed

9.2 out of 10
Wonderful
(33 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

InterContinental Melbourne The Rialto by IHG

Luxury hotel with 2 restaurants and full-service spa
2 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a health club and a sauna. Change of towels is available on request
InterContinental Melbourne The Rialto by IHG offers 253 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and coffee/tea makers. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Botanica Wellness Spa & Clinic has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the breakfast at InterContinental Melbourne The Rialto by IHG. During your stay, you're just a quick walk from Collins Street. Enjoy features like free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi
  • Enjoy international cuisine at Alluvial Restaurant, one of the property's 2 restaurants and 2 bars/lounges
  • Full breakfast served weekends for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to hot stone massages, body treatments or manicures and pedicures at Botanica Wellness Spa & Clinic
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the breakfast and the location
  • Within a 15-minute walk of Melbourne Convention and Exhibition Centre and Crown Casino
InterContinental Melbourne The Rialto by IHG offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre, 11 meeting rooms, and limo/town car service. Event space at this hotel measures 4306 square feet (400 square metres) and includes a conference centre. A hot tub, a sauna, and spa services are also featured at the luxury InterContinental Melbourne The Rialto by IHG. For a fee, parking is available.

This 5-star Melbourne hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekends from 7:00 AM and 11:00 AM.
Alluvial Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Ronnie's – This restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open selected days.
Bluestone Lounge Bar – On-site wine bar. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi is limited to 30 minutes per day
  • Available in some public areas: Free WiFi and wired internet
  • WiFi in public areas is free for up to 30 minutes per day

Parking and transport

  • Limo/town car service
  • Secured, covered valet parking on site (AUD 80 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Weekend full breakfast available 7:00 AM to 11:00 AM for a fee: AUD 48 for adults and AUD 28 for children
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Alluvial Restaurant
  • Bluestone Lounge Bar
  • Ronnie's

Things to do

  • Art gallery
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (4,306 square foot of space)

Outdoors

  • Free pool cabanas
  • Pool loungers

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 1891
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 75.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately AUD 48 for adults and from AUD 28 for children
  • Valet parking fee: AUD 80 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number 7249
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:30 AM to 10:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi is limited to 30 minutes per day. WiFi in public areas is also free for up to 30 minutes per day.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

InterContinental Melbourne
InterContinental Melbourne Rialto
InterContinental Rialto
InterContinental Rialto Hotel
InterContinental Rialto Hotel Melbourne
InterContinental Rialto Melbourne
Melbourne InterContinental
Melbourne Rialto
Rialto InterContinental
Rialto Melbourne
Intercontinental Melbourne The Rialto Hotel Melbourne
InterContinental Melbourne Rialto Hotel

InterContinental Melbourne The Rialto by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 619 out of 1000 reviews
Rating 8 - Good. 217 out of 1000 reviews
Rating 6 - Okay. 77 out of 1000 reviews
Rating 4 - Poor. 63 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Mitchell

Stayed 1 night in Aug 2025

6/10 Okay

Neil

Stayed 2 nights in Aug 2025

10/10 Excellent

Jane, Auckland

Stayed 2 nights in Jul 2025

6/10 Okay

Reanna

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
They double charged us The place is beautiful But staff did not resolve the issue of double charging
Stayed 1 night in Apr 2025

8/10 Good

Gagan, Melton South

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Indoor pool but water was cold and not monitored by staff .
Stayed 1 night in Jul 2025

6/10 Okay

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place but bedding way too hot

The place is nice Staff nice Nice room But the bedding was way too hot and when checking out another customer was also complaining about the bedding and duvet being way too hot You want to stay in a nice hotel You pay the nice hotel price But you get a terrible nights sleep because the bedding / duvet is way too hot Disappointing Maybe the manager responsible for the bedding should try sleeping with the duvet they provide - very hot - so we both came away exhausted - not exactly what we had planned !!
Stayed 1 night in Jul 2025

6/10 Okay

Amanda

Liked: Staff & service
Disliked: Property conditions & facilities
Too dark at night especially if the lifts aren’t working which is poor for a 5 star. Breakfast buffet was fantastic and staff very helpful and friendly. Staff handled our complaints professionally and gracefully
Stayed 1 night in Jul 2025

10/10 Excellent

Gavin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Excelllent service , great place to stay.
Stayed 2 nights in Jul 2025

2/10 Terrible

Deborah

Disliked: Cleanliness, staff & service, property conditions & facilities
Not what I expected
Stayed 1 night in Jul 2025

8/10 Good

Anoushka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Ray

Liked: Cleanliness
Disliked: Staff & service
We were quite disappointed with our experience at Alluvial. Our daughter has allergies, and although the service staff was kind and provided the information we needed, the timing of the meals was not ideal. We ordered standard menu items, including our daughter’s meal, and at that point there were only three other groups in the restaurant, with two more arriving after us. However, all of their meals were served before ours. It took around 40 minutes for my wife’s and my meals to arrive, and an additional 10 minutes for our daughter’s. In total, there were just six groups dining. We also overheard another guest expressing concerns about delays with their room service. For a five-star hotel, we had hoped for a smoother dining experience
Stayed 2 nights in Jul 2025

10/10 Excellent

Katie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Joanne

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Staff service was incompetent. Valet service took too long. We booked for a specific time and we were still waiting approx 20 min. Online service didnt work and phoned reception - they had no idea how to take an order. Again took a while to place order. We asked for a specific time and was still half an hour late. Ordering room service, way overpriced for quality of food. Overall service was disappointing.
Stayed 2 nights in Jun 2025

10/10 Excellent

MIN JOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Susan, Maddingley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Would have preferred a decent executive club
Stayed 1 night in Mar 2025

10/10 Excellent

Sathyaprasad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Melbourne

Wonderful stay. Enjoyed the hospitality. Breakfast is awesome. Centrally located with city Trams. Only issue is the doors particularly to the bathrooms sometimes get stuck and make it difficult to use.
Stayed 3 nights in Jun 2025

6/10 Okay

Owen

Business traveller
Not much food selection which was ordinary. I had a cleaner enter the room whilst I was in the bathroom. Asked them to leave as I wasn’t comfortable with them being in my room. They kept say they will just be a minute, until I ended up yelling through the door to get out.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Really enjoyed the stay there. Great location and easy access to public transport. Very comfortable bed which made the night outside my cozy home so much easier. Friendly staff and good buffet breakfast with amazing view of the building from inside.
Stayed 1 night in Jun 2025

8/10 Good

Cliff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Stefanie

Stayed 1 night in May 2025

8/10 Good

Sophie

Travelled with family
Liked: Cleanliness, staff & service
We were disappointed with the pool which was too cold to swim in for us. The spa needed to be refilled as the jets weren’t under water.
Stayed 1 night in May 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent ,can’t fault anything
Stayed 4 nights in May 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want a luxury stay with attention to detail, this is the hotel for you.
Stayed 1 night in May 2025

8/10 Good

Geoff

Liked: Staff & service, property conditions & facilities, room comfort

Pool was cool.

The staff welcoming the room was comfortable. But it had a strong unpleasant odour in the room. The swimming pool was a on the cool side. When we told the staff about the odour there was no reaction no offer of a different room.
Stayed 1 night in Apr 2025

10/10 Excellent

Tram

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025