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Eco-Hotel Nueva Altia

2.5 star property

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Photo gallery for Eco-Hotel Nueva Altia

Dining room
Property grounds
Shower, free toiletries, hair dryer, towels
Property grounds
Desk, free WiFi, bed sheets, wheelchair access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Business services
  • Bar

Explore the area

View in a map
Domicilio Conocido, Santa Elena, YUC, 97890
  • Place, Santa Elena Museum
    ‪5 min drive‬
  • Place, Uxmal Archaeological Site
    ‪25 min drive‬
  • Place, House of the Turtles
    ‪36 min drive‬

Room options

View all photos for Standard Room

Standard Room | Desk, free WiFi, bed sheets, wheelchair access

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Eco-Hotel Nueva Altia

An outdoor pool, a bar/lounge and a poolside bar are available at this smoke-free bed & breakfast. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, tour/ticket assistance and a garden are on-site.
Eco-Hotel Nueva Altia offers 24 accommodations with complimentary bottles of water and free toiletries. Rooms open to furnished patios. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is offered on a daily basis and hairdryers can be requested.
Recreational amenities at the bed & breakfast include an outdoor pool.
During your stay at Eco-Hotel Nueva Altia, you'll be close to Kabah. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking options include a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include meeting rooms, laundry facilities and a terrace
  • 5.1 mi (8.3 km) from Kabah and 9.7 mi (15.6 km) from Uxmal Archaeological Site
  • Airport shuttle service available for a fee
You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Eco-Hotel Nueva Altia. Free self parking is available.

This Santa Elena bed & breakfast is smoke free.

Guests are served a free full breakfast daily from 8 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 8 AM to 10 AM
  • A bar/lounge
  • A poolside bar

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility

More

  • 12 buildings
  • 2 floors
  • Built in 2011
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water

More

  • Ceiling fan
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9 PM
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8 AM - 10 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the bed & breakfast before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Eco-Hotel Nueva Altia B&B Santa Elena
Eco-Hotel Nueva Altia B&B
Eco-Hotel Nueva Altia Santa Elena
Eco-Hotel Nueva Altia
Eco-Hotel Nueva Altia Santa Elena, Mexico - Yucatan
Eco Nueva Altia Santa Elena
Eco-Hotel Nueva Altia Santa Elena
Eco-Hotel Nueva Altia Bed & breakfast
Eco-Hotel Nueva Altia Bed & breakfast Santa Elena

Eco-Hotel Nueva Altia Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 33 out of 58 reviews
Rating 8 - Good. 18 out of 58 reviews
Rating 6 - Okay. 2 out of 58 reviews
Rating 4 - Poor. 3 out of 58 reviews
Rating 2 - Terrible. 2 out of 58 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Blanca Alicia

Liked: Cleanliness, amenities, property conditions & facilities
El checkin
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Edward

Liked: Cleanliness
Room has windows on all sides, and mine had other rooms all around. Folks were walking around at night and early in the morning with lights. I didn’t sleep well. Breakfast was fine, but not great.
Stayed 1 night in Jan 2026
Verified

8/10 Good

H.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable large units with two double beds. Great breakfast included but dinner was simple with few choices. Limited restaurants in the town. Communication was limited--no map of area and no receipt for cash payment. Walked on short trail that had no signage or map and ran into what looked like an old Mayan stone house.
Stayed 2 nights in Feb 2025
Verified

4/10 Poor

Juan Manuel

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Our room run out of water and that was very unpleasant. They allowed us to use another one from another room, but that was not comfortable. We spent two nights there. There was not cleaning service for the room
Verified

10/10 Excellent

Sandrine

Liked: Cleanliness, staff & service, amenities
Superbe chambre dans un superbe endroit . Petit dejeuner copieux. Seul hic waze ne connait pas l adresse (il faut absolument etre sur la route de st helena à campeche pour trouver) . Maps oui.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

angel

Buena
Stayed 1 night in Sep 2025
Verified

8/10 Good

Margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es Perfecto si buscas contacto con la naturaleza. Al ser eco hotel tiene muchas especies de animales y plantas. Es un lugar muy tranquilo y los cuartos son muy espaciosos, tienen ventilador y baño. Se escuchan muchos animalitos esta en una selva. Esta muy cerca de Uxmal y de la ruta Puuc. La atención fue muy buena y amable.
Stayed 1 night in Aug 2024
Verified

4/10 Poor

Angel Emilio Suarez

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Problemas serios con el agua en el baño. Todo un problema en el WC y regadera.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Tania T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!!!

El lugar es precioso por su entorno natural, las habitaciones son limpias y básicas pero tienen lo necesario. Las personas que atienden son muy muy amables y reciben con mucho gusto. El desayuno que ofrecen es delicioso. Es ampliamente recomendable porque está cerca de la zona Puuc.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

FLORA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mucha tranquilidad y un lugar paravestar a gusto
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

très belle surprise

très belle expérience : nous avions, à 2 couples, un bungalow à un étage. Parfait, bonne literie, un calme royal, bon petit déjeuner et environnement assez magique
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful. Nice, quiet, very safe spot to stay while exploring the area. The hammocks were really nice and the breakfast is outstanding. You should stay here.
Stayed 1 night in Apr 2022
Verified

8/10 Good

Barna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wish we had more time

Nice, spacious, comfortable building / room in a well kept, garden-like environment. The hotel “campus” offers plenty of shaded areas to walk, sit and chat around a table. Very relaxing place. I say it without testing the hammock, the chair and the coffee table on the veranda. The breakfast (coffee, tea, juice, fruits, toast & egg omelet) was tasty and well served. The place has no on site restaurant, but the town of Santa Elena is in five minutes away, where one can find several. My only complain is about the shower. There was a sign in the bathroom suggesting that water is precious, so let’s save it. The message is true, water is scarce in that area. But I run the shower for minutes before I realized that the “hot” water only a few degrees warmer than the cold one: my willingness to save water just went down through the drain. Please improve your water heating system. Maybe a bit bigger solar warmer unit would help.
Stayed 1 night in Mar 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming place

A special experience for sure. Clearly an eco-friendly hotel, but not to such an extreme extent that it affects your stay much. A cute place, quite far into the forest. Sheltered and quiet. I had no reception on my phone, but the wifi worked perfectly. Very nice staff. Bring your own towels, because the ones they have don't absorb water and are completely useless.
Stayed 1 night in Feb 2022
Verified

8/10 Good

Fabienne

Liked: Cleanliness, staff & service, property conditions & facilities

Très agréable

Un endroit agréable et atypique, près des sites mayas à visiter et une halte entre Merida et Campêche
Stayed 1 night in Jan 2022
Verified

4/10 Poor

Christophe

Disliked: Cleanliness, staff & service, room comfort

Séjour très décevant

L établissement est un éco lodge. Il s agit plutôt d un economy lodge plutôt qu un écolo lodge. Il n y avait pas d eau chaude dans la chambre. Les chambres n ont aucun charme et la salle de bains n est pas de bon standing. Par ailleurs, l établissement ne prend pas la carte bleue ce qui est contraignant à notre époque. Enfin, le rapport qualité prix est très mauvais comparé à d’autres hôtels charmants dans la région.
Stayed 1 night in Jul 2021
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay on the Ruta Puuc!

Great stay on the Ruta Puuc! Everything was very good..The natural surroundings are very peaceful and the breakfast was good. We stayed 2 nights here coming from Merida. I would definitely stay again. We ate at the corner restaurant right by the main square in Santa Elena both nights. There is also a small store closer to the hotel that sells provisions (beer). The hotel is easy to find.
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar tranquilo, silencioso, limpio y con buena atención del personal. Muchas gracias a Lourdes, Remedios, Rolando y todo el equipo.
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel reculer dans la jungle, super propre, lit très confortable, personnel sympathique, très tranquille, penser à vous apporter quelque chose a mangé pour souper car ils font juste le déjeuner qui est très bon!
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel adorable, le monsieur à la reception est parfait. Hotel en pleine nature, magnifique
Stayed 1 night in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff concerned about our comfort. They gave helpful and accurate information about local sights and local facilities.
Stayed 3 nights in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel en un entorno muy natural, tan sólo se echa de menos la iluminación para acceder .
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

RickBeil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is awesome. A forested oasis. They're completely off the grid: clean well water which we drank straight out of the tap (yes you read that correctly!). solar power for electricity. Grounds are very nice. Breakfast provided by the owners is excellent. Very close to Uxmal ruins (10 min drive), and the town of Santa Elena (5 minute drive). They also do yoga retreats, have a sweat lodge, and my personal favorite was sleeping in a hammock outside of our door listening to the chorus of frogs. It was amazing. Only thing is no AC (presumably because whole place is solar powered). We were here in blazing heat, and though definitely warm I preferred sleeping outside in the hammock which was great - no bugs either, I slept in shorts only.
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

regina y pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente eco hotel para descansar

La estancia en Altia eco hotel fue excelente, el servicio de calidad, las habitaciones están en excelente orden y lo mejor de todo es que no hay ruido. La encargada habla Alemán, francés, inglés y español, así que es perfecto para extranjeros.
Stayed 2 nights in Oct 2017
Verified

10/10 Excellent

Pepper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a pleasant surprise, in going back soon.

My first 2 choices of hotel were full so I tried this hotel and am so pleased I did. It’s a beautiful jungle retreat, a bit hidden, without loud billboards promoting itself. Super clean, friendly staff, WiFi , good breakfast. The staff are locals which was great. At this point only breakfast is offered so be aware you have to go out to dinner or bring snacks. No refer in rooms. Having a car is helpful but not absolutely necessary.. I came by Uber and left by city bus. I’m a solo female traveler and had a relaxed safe visit. Uxmal ruins are worth in visit. Oh yes, this hotel Is less expensive than others.. Thank you Umberto for gathering leaves to make a special tea to help me with my asthma symptoms, it really helped.
Stayed 2 nights in Sep 2017

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