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Holiday Inn Express & Suites Miami - Hialeah by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Miami - Hialeah by IHG

Free daily continental breakfast
Property amenity
Outdoor pool
Property amenity
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
6650 W 20th Ave, Hialeah, FL, 33016
  • Place, Palmetto General Hospital
    ‪2 min walk‬
  • Place, 49th Street Shopping Area
    ‪20 min walk‬
  • Place, Westland Mall
    ‪2 min drive‬
  • Airport, Miami, FL (MIA-Miami Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 Bedroom

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom

8.6 out of 10
Excellent
(116 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(109 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 Single Bed

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About this property

Holiday Inn Express & Suites Miami - Hialeah by IHG

Hotel with free breakfast, 7-minute walk to Palmetto General Hospital
This smoke-free hotel features an outdoor pool, a fitness centre and a 24-hour business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and concierge services are on-site.
Holiday Inn Express & Suites Miami - Hialeah by IHG offers 146 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Hialeah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Miami - Hialeah by IHG. During your stay, you're just a quick walk from Palmetto General Hospital. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • 7 minutes by foot from Palmetto General Hospital and a 3-minute drive from Hialeah-Miami Dade College
Holiday Inn Express & Suites Miami - Hialeah by IHG offers its guests an outdoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 291 square feet (27 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express & Suites Miami - Hialeah by IHG. Free self parking is available.

This Hialeah hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:30 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 291 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 10 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Miami-Hialeah Miami Lake
Holiday Inn Express Hotel Miami Lake
Holiday Inn Express Miami-Hialeah Miami Lake

Holiday Inn Express & Suites Miami - Hialeah by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 711 out of 1262 reviews
Rating 8 - Good. 277 out of 1262 reviews
Rating 6 - Okay. 136 out of 1262 reviews
Rating 4 - Poor. 71 out of 1262 reviews
Rating 2 - Terrible. 67 out of 1262 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

humberto

Stayed 1 night in Sep 2025

8/10 Good

Trissi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and convenient to everything.
Stayed 2 nights in Sep 2025

10/10 Excellent

Richard

Stayed 1 night in Sep 2025

10/10 Excellent

Sergio Enrique Segura, Union City

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias
Stayed 5 nights in Sep 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Aug 2025

10/10 Excellent

Will

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Ana

Stayed 1 night in Sep 2025

8/10 Good

Camille

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly
Stayed 4 nights in Aug 2025

10/10 Excellent

Michael, Tyrone

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nothing at present
Stayed 1 night in Sep 2025

10/10 Excellent

Jarome

Stayed 1 night in Sep 2025

10/10 Excellent

Lwana

Stayed 2 nights in Sep 2025

4/10 Poor

Karla

Travelled with family, Business traveller
Liked: Amenities
I have stayed at this hotel several times in the last three months while traveling to Miami for business, but the quality is declining rapidly. One of the main reasons I chose this property was the convenience of breakfast on site. Unfortunately, it’s almost the same selection every day. Acceptable for one or two nights, but after three or more nights, it becomes repetitive and unappealing. During my first stay, the sink counter was literally falling apart, and I had to be careful not to lean on it. More concerning are the recurring issues that extend beyond just my room: shower gel is not refilled, sinks are often clogged, and guests consistently complain about the same problems at the front desk. Worse, I found roaches inside the ice machine on the 5th floor. The air conditioning does not cool the suite evenly—the bedroom is tolerable, but the sitting area feels like a sauna. When I called reception about the missing shower gel, I was told to come downstairs and get it myself. That kind of service is unacceptable. This hotel is going downhill fast. Instead of addressing serious problems—lack of breakfast variety, poor maintenance, pests, broken AC, and dismissive service—management seems content with offering the same canned apology about “not meeting expectations.” Unless real action is taken, this property will continue to disappoint and lose the loyalty of frequent business travelers like me.
Stayed 1 night in Sep 2025

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
el personal es muy amable.
Stayed 8 nights in Sep 2025

10/10 Excellent

Teresa Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice very clean and the staff was excellent. Highly recommend.
Stayed 3 nights in Sep 2025

10/10 Excellent

raudel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
100% recomendado
Stayed 2 nights in Sep 2025

8/10 Good

Bernard Boland

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and the room was always cleaned everyday by the staff. Front staff were very friendly and polite
Stayed 4 nights in Sep 2025

10/10 Excellent

Yentnariela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet, convenient
Stayed 2 nights in Aug 2025

4/10 Poor

Nico

Stayed 1 night in Aug 2025

10/10 Excellent

Evelio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT !

It was amazing very fast check in.
Stayed 1 night in Aug 2025

10/10 Excellent

Peggy

Stayed 2 nights in Aug 2025

8/10 Good

Clinton

Stayed 4 nights in Aug 2025

2/10 Terrible

DULCE

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
They room key never worked.
Stayed 7 nights in Aug 2025

10/10 Excellent

Yasmani

Liked: Cleanliness, staff & service, property conditions & facilities
🙏
Stayed 1 night in Aug 2025

8/10 Good

ENRIQUE JAVIER

Stayed 1 night in Aug 2025

2/10 Terrible

Lanson

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
They have roosters in the parking lot that start crowing at 4 am in the morning, yes, you heard that right, Roosters everywhere crowing all night, wouldn't stay here again if I was forced
Stayed 1 night in Aug 2025