2/10 Terrible
Annette
1 Sept 2025
My experience was disappointing, starting with a poor first impression & continuing downhill from there. I booked online &, as always, took extra care to ensure the accommodations met my specific needs & expectations before making a reservation.
However, the images used to advertise the hotel were misleading. I was initially given a room with a shower so small I could barely turn around in it. The photos for the room category I booked clearly showed a standard, more comfortable shower. When I raised this concern, I was told that my room tier only comes with that small shower and that all rooms in that class are the same. It was only after I showed the front desk staff the images from the booking site & stated that I would need to find another hotel that they suddenly found not one, but two rooms in my category with the appropriate, pictured shower.
Another major issue was the hot tub, which is basically cold water with jets. The waterfall doesn't work & the staff is not hospitable. Horrible experience. Nasty people, tiny rooms, no coffee maker, no microwave, cold hot tub...ugg
Annette
Stayed 3 nights in Aug 2025
























