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Hotel Monterrey Macroplaza

3.5 star property

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Photo gallery for Hotel Monterrey Macroplaza

Exterior
Lobby
Standard Double Room, 2 Double Beds | In-room safe, desk, soundproofing, iron/ironing board
Dining
Indoor pool

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Room service
  • Laundry
  • Breakfast available
  • Gym
  • Parking included

Explore the area

Map
Morelos 574 Ote Col. Centro, Monterrey, NL, 64000
  • Macroplaza
    ‪3 min walk‬
  • Auditorium Pabellón M
    ‪7 min walk‬
  • Fundidora Park
    ‪2 min drive‬
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪27 min drive‬

Room options

View all photos for Executive Double Room, 1 Double Bed

Executive Double Room, 1 Double Bed | In-room safe, desk, soundproofing, iron/ironing board

Executive Double Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | In-room safe, desk, soundproofing, iron/ironing board

Superior Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room, 2 Double Beds

Executive Double Room, 2 Double Beds | In-room safe, desk, soundproofing, iron/ironing board

Executive Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Double Room Superior

  • Sleeps 4
  • 2 Double Beds

Double Room Executive

  • Sleeps 2
  • 1 Queen Bed

Double Room Standard

  • Sleeps 2
  • 1 Queen Bed

Double Room Executive

  • Sleeps 4
  • 2 Double Beds

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby sitting area

Krystal Monterrey

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.2 out of 5, Very good, (1925)
The price is €77
for 1 room
includes taxes & fees
15 Jun - 16 Jun
Krystal Monterrey

About this property

Hotel Monterrey Macroplaza

Hotel with free parking, steps from Macroplaza
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a business centre and a meeting room.
Hotel Monterrey Macroplaza offers 201 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us they can't get enough of Hotel Monterrey Macroplaza's great location. During your stay, you're just a quick walk from Monterrey Metropolitan Museum. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests speak favourably about the helpful staff and the value of their stay
  • Steps from Macroplaza and a 5-minute drive from Fundidora Park
Hotel Monterrey Macroplaza offers its guests an indoor pool and a fitness centre. There's a restaurant on site. Business amenities include a 24-hour business centre and a meeting room.

A computer station is on site and WiFi is free in public spaces. The business-friendly Hotel Monterrey Macroplaza also features tour/ticket assistance, concierge services, and laundry facilities. Free self parking is available.

This 3.5-star Monterrey hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Hotel Monterrey Macroplaza has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 125 for adults and MXN 125 for children
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (140 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 125 for adults and from MXN 125 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
Property Registration Number HMO650310GK4

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Macroplaza
Monterrey Macroplaza
Monterrey Macroplaza Monterrey
Hotel Monterrey Macroplaza Hotel
Hotel Monterrey Macroplaza Monterrey
Hotel Monterrey Macroplaza Hotel Monterrey

Hotel Monterrey Macroplaza Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 389 out of 1002 reviews
Rating 8 - Good. 235 out of 1002 reviews
Rating 6 - Okay. 159 out of 1002 reviews
Rating 4 - Poor. 91 out of 1002 reviews
Rating 2 - Terrible. 128 out of 1002 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Felix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Feb 2025

6/10 Okay

veronica

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is being renovated in the lobby and some areas, to these took good, but the rooms need to be renovated. The second night they gave me a better room. Rooms are clean are clean but carpets and furniture and old. I will suggest just to renovate these.
Stayed 1 night in Feb 2025

6/10 Okay

Rafael

Stayed 1 night in Feb 2025

4/10 Poor

veronica

Business traveller, Travelled with group
Disliked: Property conditions & facilities
The furniture is old and damage. Beds are hard and pillows too high for the neck. No comfortables for me. People in and out making noise in the wall in the middle of the nite.
Stayed 1 night in Feb 2025

6/10 Okay

Billy

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities

Convenient but needs updates

The staff were friendly and helpful. However, facilities needed some fixes and updates. My first room had a leak under the bathroom sink. The replacement room had a toilet that was lopsided and needed to jiggle the handle so it doesn't keep running. The shower didn't have any place to put the soap and other toiletries. I think it fell off before and wasn't replaced. The AC and heat can run for hours but is very load so you can't really hear the TV or talk on the phone with it on. But it was centrally located and very good for logistics
Stayed 4 nights in Feb 2025

6/10 Okay

Adrián

Liked: Cleanliness, staff & service
.
Stayed 4 nights in Jan 2025

2/10 Terrible

JESSICA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was dirty. Smelled bad. Infestation of roaches. Staff was aware and related we would be reimbursed for cancelling the accommodations and was ultimately charged for a room we did not stay in for several days.
Stayed 3 nights in Nov 2024

8/10 Good

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay started off bad. Paid for a high end room and was put in one that the bed barely fit in there. We had to step aside of each other to move around the room. Paid for breakfast to be included and front desk said it didn’t show and we would have to check the next morning. After we went down to complain front desk said that was a superior room. Told him I wouldn’t take it and to move us. Was then changed to a 2room suite that was spacious. If I hadn’t complained we would have been stuck in a 12x12 room. The young lady at front the next day was very pleasant and accommodating. She found our breakfast passes right away and she was really the best both Saturday and Sunday morning. I will probably stay there again but will ask first if we are getting what we really paid for.
Stayed 2 nights in Jan 2025

10/10 Excellent

Reynaldo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get around
Stayed 9 nights in Dec 2024

6/10 Okay

Luis Pelayo

Liked: Cleanliness, amenities
Great location, this is an ideal place to stay if you're looking to walk around Barrio Antiguo, Santa Lucia and Fundidora and not planning to stay in your room much.
Stayed 1 night in Dec 2024

4/10 Poor

CLAUDIA

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No heater on the rooms
Stayed 3 nights in Dec 2024

4/10 Poor

olga

Travelled with family
This is not a hotel, this is more in between hotel and motel
Stayed 3 nights in Nov 2024

10/10 Excellent

Maria de Jesús

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Nohelia

Hotel is nice and comfortable Bathroom smells really bad
Stayed 3 nights in Nov 2024

6/10 Okay

Jose, Pasadena

Stayed 3 nights in Nov 2024

10/10 Excellent

Roberto

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, near to the Macroplaza.
Stayed 3 nights in Nov 2024

10/10 Excellent

javier

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

2/10 Terrible

Ma, Baytown

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
El baño esta sucio. la carpeta sucia. muy poco presion del agua. la regadera se caia las Cortinas tambien se caian. olia mal habia cucarachas. no tenian cobijas .
Stayed 2 nights in Nov 2024

4/10 Poor

Jose Antonio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed
Stayed 1 night in Nov 2024

2/10 Terrible

Mauricio

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Gilbert

Liked: Property conditions & facilities
Many sights within Walking distance. Shops, Museums parks. Near Monterrey's River walk.
Stayed 5 nights in Oct 2024

8/10 Good

Jose

Stayed 3 nights in Oct 2024

10/10 Excellent

Itzayana

Liked: Staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Brenda

Travelled with family
Liked: Staff & service
Everything was very old, they need to upgrade the hotel..
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente localidad con servicio Excelente.
Stayed 5 nights in Jun 2024