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Grand Hotel Europa

3.0 star property

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Photo gallery for Grand Hotel Europa

Front of property
Reception
Interior detail
Interior
Bar (on property)

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Corso Meridionale 14, Naples, NA, 80143
  • Molo Beverello Port
    ‪3 min drive‬
  • Via Toledo
    ‪3 min drive‬
  • Port of Naples
    ‪3 min drive‬
  • Naples (NAP-Naples Intl.)
    ‪4 min drive‬

Room options

View all photos for Family Room

Family Room | 1 bedroom, premium bedding, down duvets, in-room safe

Family Room

8.8 out of 10
Excellent
(9 reviews)
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Single Beds

View all photos for Double Room Single Use

Double Room Single Use | 1 bedroom, premium bedding, down duvets, in-room safe

Double Room Single Use

10.0 out of 10
Exceptional
(2 reviews)
  • 16 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room

Single Room | 1 bedroom, premium bedding, down duvets, in-room safe

Single Room

9.0 out of 10
Wonderful
(9 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | 1 bedroom, premium bedding, down duvets, in-room safe

Standard Double or Twin Room

7.8 out of 10
Good
(24 reviews)
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior suite with mezzanine

Junior suite with mezzanine | 1 bedroom, premium bedding, down duvets, in-room safe

Junior suite with mezzanine

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 1 Double Bed and 2 Single Beds

View all photos for Triple Room

Triple Room | 1 bedroom, premium bedding, down duvets, in-room safe

Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 21 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed

Similar properties

Interior detail

B&B Hotel Napoli

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.2 out of 5, Very good, (1010)
The price is €101
for 1 room
includes taxes & fees
8 Aug - 9 Aug
B&B Hotel Napoli

About this property

Grand Hotel Europa

Hotel with a restaurant, near Via Toledo
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a conference centre, a coffee shop/cafe and coffee/tea in a common area.
Grand Hotel Europa offers 89 accommodations with a safe and a hairdryer. Each accommodation is individually decorated. Beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with digital channels. Bathrooms include baths or showers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Grand Hotel Europa. During your stay, you're just a quick walk from Piazza Giuseppe Garibaldi. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Italian cuisine while dining at La Falena
  • Continental breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and a porter
  • 12 minutes by foot from Spaccanapoli and a 4-minute drive from Via Toledo
  • Pets welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and 4 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A library, a vending machine, and multilingual staff are also featured at the business-friendly Grand Hotel Europa.

This 3-star Naples hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 10 AM.
La Falena – This restaurant specialises in Italian cuisine and serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7 AM to 10 AM for a fee: EUR 9.90 for adults and EUR 9.90 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of EUR 29.90; reservation required
  • Snack bar/deli

Restaurants on site

  • La Falena

Things to do

  • Library
  • TV in common areas

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1900
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Weight limit: 22 lb per pet
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 9.90 for adults and from EUR 9.90 for children
  • Late check-out fee: EUR 35.00 (subject to availability)
  • Rollaway bed fee: EUR 10.0 per night
  • Hosted evening meal: EUR 29.90

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Europa Grand
Europa Grand Hotel
Grand Europa Hotel
Grand Europa Naples
Grand Hotel Europa Naples
Hotel Grand Europa
Grand Hotel Europa Hotel
Grand Hotel Europa Naples
Grand Hotel Europa Hotel Naples

Grand Hotel Europa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 286 out of 1004 reviews
Rating 8 - Good. 474 out of 1004 reviews
Rating 6 - Okay. 175 out of 1004 reviews
Rating 4 - Poor. 48 out of 1004 reviews
Rating 2 - Terrible. 21 out of 1004 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Thanh

Stayed 2 nights in Apr 2025

8/10 Good

Neill, Auckland

Liked: Staff & service
It’s so hard to rate this property. The staff were fantastic, in particular Marcello on reception. The hotel is very dated and needs a makeover. A shower over the bath just doesn’t cut it these days. The area around the hotel is very dirty and seems unsafe, but I wasn’t harassed at all. There are lots of police and soldiers in and around the station. Overall, I’d go back again but some people may need to be wary of the location.
Stayed 3 nights in Apr 2025

10/10 Excellent

Katherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We booked this hotel as a stopover on our way to Sorrento. We arrived late and were only staying for one night. The staff were polite and helpful, food was served late and the hotel was clean. I’ve read complaints about noise. Yes the bar area was noisy but we were only one floor up and and over the bar but our room was quiet. We were next to the road and couldn’t hear the traffic in the morning. Breakfast was good value for €10. The hotel is near the central train station and the area is what you’d expect for such an location. I’m not sure I’d have wanted to explore the area at night! For the price we paid and the convenience of an overnight base, I’d recommend.
Stayed 1 night in Apr 2025

6/10 Okay

KHALIL

Travelled with family
Liked: Cleanliness, staff & service
The hotel is very noisy and the rooms are not soundproof, so if you are searching for a place to sleep well and relax, this is not it. The breakfast is basic and the coffee does not reflect the real Italian coffee.
Stayed 3 nights in Mar 2025

8/10 Good

Yuchao

Liked: Amenities, property conditions & facilities
Should support coffee maker or water
Stayed 2 nights in Feb 2025

8/10 Good

dianne

Travelled with partner
Liked: Amenities
Perfect location for us , well run x
Stayed 3 nights in Dec 2024

10/10 Excellent

ALFONSO

Liked: Cleanliness, staff & service, property conditions & facilities
It is very good for the price
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is an incredible value for the location,services, and price. Folks that left reviews that they left before checking in or checked out early due to poor neighborhood I think live very sequestered lives. The entire city of Naples is filled with energy, grit, generosity along with some next level antiquity. Bring ear plugs though!
Stayed 3 nights in Dec 2024

8/10 Good

noslen

Stayed 1 night in Sep 2024

4/10 Poor

TECK

Stayed 2 nights in Nov 2024

10/10 Excellent

Alberto, Coral Gables

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Lilibeth, SOUTH SALT LAKE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Ian, Edinburgh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location; next to Garibaldi train station and central in the city. Good size room and nice bathroom. Didn’t use the bar or breakfast so can’t comment. Staff no different to others in Italy, indifferent.
Stayed 2 nights in Oct 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, friendly staff

Being next to the main station, this was excellently located for us. The staff were very pleasant. A bit of late night noise, besides that an enjoyable stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand Hotel Naples

A good stay and the room was clean and tidy A very helpful desk and we were offered a free coffee as well -Excellent over all
Stayed 2 nights in Oct 2024

6/10 Okay

Patcharaporn

No refrigerator in a room that I didn’t like about it.
Stayed 1 night in Sep 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Very conveniently located and staff was very helpful with any questions I had. The room was very nice for the price perfect for a quick stay!
Stayed 1 night in Oct 2024

8/10 Good

Patricia

Travelled with group
Liked: Cleanliness, staff & service
Nice looking hotel. Area around not great. Had to lug suitcase to third floor.
Stayed 1 night in Sep 2024

10/10 Excellent

Vinay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Grand Europa during our Italy trip in Sep 2024. Hotel is good with clean rooms , helpful staff, convenient location and good restuarant. The area around the hotel is noisy. Overall good value for money deal.
Stayed 1 night in Sep 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Begum

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I chose this hotel because of the location and budget friendly. Pros. Friendly staff, easy public transports, and tour facilities Con. Bathroom has no shower curtain, bathroom door needs to be tinted.
Stayed 4 nights in Aug 2024

8/10 Good

Adrienne

Travelled with family
Liked: Staff & service, amenities
Room was fine. Welcoming and accommodating staff. Good breakfast with a number of choices. Area around the hotel is trash filled, dirty and run down and this appears to be the case throughout the city.
Stayed 1 night in Aug 2024

6/10 Okay

EDNA

Travelled with family
Liked: Cleanliness, property conditions & facilities
We stayed at the hotel for 2 nights and the woman who helped us at check-in was not very friendly. Seeing that we arrived with suitcases and were hot, she didn't even come out and said in a rude manner that we must pay the hotel fee right now. She handed over the key, indicated where the elevator was and that was it. I'm not asking for a party every time a guest arrives but empathy would be great for us visitors. Then we asked for a fan and she sent a technician to check the a/c who said it was working fine but I needed a fan because the heat was really horrible. This technician said she would call us in 2 minutes and she never called. When her shift changed we called again and the gentleman who helped us was very friendly and efficient. The breakfast is good but they limit it because they have a gentleman who serves you, they don't let you use the tables unless it's with small trays...I felt like I was in a military dining room. There is a restaurant in the hotel for dinner but it is closed so there are no places to eat in the area and really because it is right next to the Central Station it is not very pleasant to walk around, it is unsafe.
Stayed 2 nights in Aug 2024