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Crowne Plaza New Orleans French Qtr - Astor by IHG

4.0 star property

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Photo gallery for Crowne Plaza New Orleans French Qtr - Astor by IHG

Lobby sitting area
Check-in/check-out kiosk
Ballroom
Restaurant
Point of interest

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
739 Canal Street at Bourbon, New Orleans, LA, 70130
  • Place, Canal Street
    ‪1 min walk‬
  • Place, Bourbon Street
    ‪1 min walk‬
  • Place, Caesars New Orleans Casino
    ‪10 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 Bedroom

  • 37 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Alexa Tower)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed (Alexa Tower)

7.8 out of 10
Good
(107 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Tower (Alexa Tower)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Tower (Alexa Tower)

7.8 out of 10
Good
(83 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (High Floor)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (High Floor)

7.2 out of 10
Good
(37 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible Bathtub (Mobility)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible Bathtub (Mobility)

7.2 out of 10
Good
(15 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Hearing Accessible

8.0 out of 10
Very good
(14 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Hearing Accessible (Communications)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Hearing Accessible (Communications)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Room amenity

Junior Suite, 1 King Bed

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (New Orleans View)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (New Orleans View)

7.0 out of 10
Good
(27 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

7.8 out of 10
Good
(15 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible Bathtub (Mobility)

8.0 out of 10
Very good
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Tower (Canal Street View, Alexa Tower)

Standard Room, 1 King Bed, Tower (Canal Street View, Alexa Tower) | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Tower (Canal Street View, Alexa Tower)

7.2 out of 10
Good
(31 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Tower (Canal Street View, Alexa Tower)

Standard Room, 2 Queen Beds, Tower (Canal Street View, Alexa Tower) | View from room

Standard Room, 2 Queen Beds, Tower (Canal Street View, Alexa Tower)

8.6 out of 10
Excellent
(23 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Windowless)

Suite, 1 King Bed (Windowless) | Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed (Windowless)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Hearing Accessible (Alexa Tower)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Hearing Accessible (Alexa Tower)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Tower (Alexa Tower)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Mobility Accessible, Tower (Alexa Tower)

8.0 out of 10
Very good
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Hearing Accessible (Alexa Tower)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Hearing Accessible (Alexa Tower)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible, Tower (Alexa Tower)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Mobility Accessible, Tower (Alexa Tower)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Alexa Suite)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 Bedroom (Alexa Suite)

  • 42 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

8.2 out of 10
Very good
(98 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Room

8.0 out of 10
Very good
(44 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(156 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Crowne Plaza New Orleans French Qtr - Astor by IHG

An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business centre and valet parking.
Crowne Plaza New Orleans French Qtr - Astor by IHG offers 693 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza New Orleans French Qtr - Astor by IHG. During your stay, you're just a quick walk from Bourbon Street. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the restaurant and the local sightseeing
  • Steps from Bourbon Street and Canal Street
Crowne Plaza New Orleans French Qtr - Astor by IHG offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 20 meeting rooms are available. Event space at this hotel measures 32000 square feet (2973 square metres) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza New Orleans French Qtr - Astor by IHG. For a fee, parking is available.

This 4-star New Orleans hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 10:00 AM.
Dickie Brennan’s Bourbon – On-site restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 49 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: USD 15 to 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Dickie Brennan’s Bourbon

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20 meeting rooms
  • 24-hour business centre
  • 32,000 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (102 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchairs on site

More

  • 14 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 35 per person
  • Valet parking fee: USD 49 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property does not permit coolers in guestrooms.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel New Orleans French Quarter

Crowne Plaza New Orleans French Quarter

Astor Crowne Plaza New Orleans Hotel

Astor Crowne Plaza Hotel

Astor Crowne Plaza New Orleans

Astor Crowne Plaza

Crowne Plaza New Orleans

Crowne Plaza New Orleans French Qtr - Astor by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 2482 out of 5801 reviews
Rating 8 - Good. 1260 out of 5801 reviews
Rating 6 - Okay. 885 out of 5801 reviews
Rating 4 - Poor. 531 out of 5801 reviews
Rating 2 - Terrible. 643 out of 5801 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Teddy

Liked: Cleanliness, amenities, property conditions & facilities
It has such an amazing atmosphere. The friendly staff welcomes guests with that NOLA VIBE!
Stayed 2 nights in Dec 2025

10/10 Excellent

Laura Lynn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean Safe
Stayed 3 nights in Feb 2026

6/10 Okay

Carolyn

Travelled with group
Liked: Cleanliness
Disliked: Amenities
Room was hood. No coffee in room after first dsy. Front desk night staff not the friendliest but morning staff was friendly but said we have to wait for reciept by email ans did not get it. Breakfast was limited. Not great.
Stayed 4 nights in Feb 2026

10/10 Excellent

Evette

Liked: Cleanliness, property conditions & facilities
Yes very nice and friendly.
Stayed 4 nights in Feb 2026

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was great, it was cleaned daily, towels replenish staff was informative and very polite. I was very impressed.
Stayed 3 nights in Feb 2026

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Our stay was great. The room was clean n bed was comfortable. The front desk were super helpful n courteous shout out to Joy n Kaley they were great !!!! I would return again next time . Location is great.
Stayed 2 nights in Feb 2026

10/10 Excellent

Shelly

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location, comfortable, spacious room! Clean and fresh! Refrigerator, safe and coffee maker in the room! Good hot water in the shower! Temperature remained constant! Front desk and lobby staff were fantastic! Shout out to Joy at the front desk, who truly made our stay a pleasure!
Stayed 4 nights in Feb 2026

8/10 Good

Gary

Travelled with group
Liked: Cleanliness
Hotel and staff were outstanding. Location can be a little noisy at night during Mardi Gras.
Stayed 4 nights in Feb 2026

8/10 Good

Heather Rosewall, Ankeny

Business traveller, Travelled with group
Liked: Amenities, property conditions & facilities
Staff was friendly. I liked that they were checking for cards to get into the motel. You also need a key card to get to the room floor. Honestly my only complaint was the floor in our room was sticky. I had stuck my foot in something at the edge of the bed. That was gross. My rating is based on the fact it’s great location. I didn’t think the noise was to bad for being next to bourbon. Nothing my white noise didn’t cover. All the events were in walking distance. So we could run back and use our restroom. For a party scene I would say this was a good place to stay. I just took the one star because the rooms gross floor. The b da were also really comfortable.
Stayed 3 nights in Feb 2026

2/10 Terrible

Devin

Liked: Cleanliness
Disliked: Staff & service
They keep charging unexplained and large amounts of money to our card before we checked in and after we checked out adding up to over $2000
Stayed 3 nights in Feb 2026

10/10 Excellent

Chantelle

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff were so warm and welcoming
Stayed 3 nights in Feb 2026

8/10 Good

Trina

Stayed 2 nights in Feb 2026

2/10 Terrible

Tracey

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We checked into the room, there was a can of alcoholic beverage left by someomeone and the commode was broken (the seat was extremely loose.) We were moved to another room, opened the window (only to finc a liquor cap was on the window pane.) Neither of these rooms were cleaned. The alarm went of twice causing us to be evacuated to the exits on the floor (of course no reason why, no elevator use, false alarm), woke up to cold water (due to busted pipe (this was eventually repaired). I requested clean towels for four people, they were never brought up (i saw the housekeeper in the hallway and requested towels from her, she stated for two minutes how that was not her room.) She eventually handed them to me. I would give a zero rating, but it was not a choice.
Stayed 2 nights in Feb 2026

10/10 Excellent

samantha

Stayed 1 night in Feb 2026

10/10 Excellent

Sharita

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing time.
Stayed 2 nights in Jan 2026

2/10 Terrible

Candi

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Room was dirty with cheese-its by the bed. Moldy caulking in bathroom. No toilet paper on roll, and a huge bag of garbage on one side of door all night and huge bag of dirty linnen on the other side of door all night. My bed linnen was clean but had some nasty stains that made me question it. Peeling paint on ceilings. I have stayed here twice previously and had decent rooms.
Stayed 1 night in Feb 2026

10/10 Excellent

Klancie

Liked: Cleanliness, staff & service, amenities
Great staff. Clean room with an amazing view of the city.
Stayed 3 nights in Feb 2026

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Terrible hotel, rude staff, unfulfilled promises, and dirty room. Will never be coming back.
Stayed 1 night in Feb 2026

10/10 Excellent

china

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was nice and welcoming. Room was big but there was no fridge in our room. The location was everything.right in the middle of canal street
Stayed 1 night in Feb 2026

10/10 Excellent

Brittney

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and welcoming, clean room, excellent location! Would definitely recommend this hotel.
Stayed 3 nights in Feb 2026

10/10 Excellent

Shamika, Lumberton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Feb 2026

10/10 Excellent

Emanuele

Travelled with group
Liked: Cleanliness, staff & service, amenities
room was great only small issue.. shower head wouldn't completely switch over full blast. otherwise no complaints.
Stayed 2 nights in Feb 2026

10/10 Excellent

Amber

Travelled with group
Liked: Cleanliness, property conditions & facilities
Definitely recommend close to everything. It was perfect for my weekend trip
Stayed 3 nights in Nov 2025

8/10 Good

Ryan

Room was fine, there was and amenities fee , that they didn’t even have the drink tickets available for and
Stayed 4 nights in Jan 2026

10/10 Excellent

Hollie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Dec 2025