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St Charles Coach House, an Ascend Collection Hotel

3.0 star property

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Photo gallery for St Charles Coach House, an Ascend Collection Hotel

Lobby
Pillow-top beds, in-room safe, desk, laptop workspace
1 King Bed, Nonsmoking, Upgrade | Pillow-top beds, in-room safe, desk, laptop workspace
Meeting facility
Garden

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
2001 Saint Charles Ave, New Orleans, LA, 70130
  • Place, Magazine Street
    ‪8 min walk‬
  • Place, National World War II Museum
    ‪14 min walk‬
  • Place, Ernest N. Morial Convention Center
    ‪19 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(27 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony

Room, 1 King Bed, Non Smoking, Balcony | Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking, Balcony

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed, Nonsmoking, Upgrade

1 King Bed, Nonsmoking, Upgrade | Pillow-top beds, in-room safe, desk, laptop workspace

1 King Bed, Nonsmoking, Upgrade

9.4 out of 10
Exceptional
(12 reviews)
  • City view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(41 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(32 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Non Smoking

Deluxe Room, Non Smoking | Pillow-top beds, in-room safe, desk, laptop workspace

Deluxe Room, Non Smoking

8.8 out of 10
Excellent
(10 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

St Charles Coach House, an Ascend Collection Hotel

A 24-hour business centre, a conference centre and a microwave in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services and a 24-hour front desk. Change of towels is available on request
St Charles Coach House, an Ascend Collection Hotel offers 44 air-conditioned accommodations with laptop-compatible safes and free newspapers. Beds feature pillowtop mattresses. Televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
St Charles Coach House, an Ascend Collection Hotel's great location gets high marks from our customers. During your stay, you'll be connected to a railway/underground station and just a quick walk from Magazine Street. You'll find features such as free WiFi in public areas and free self-parking, plus a 24-hour business centre.
  • Free WiFi
  • Free self-parking
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • 14 minutes by foot from National World War II Museum and a 3-minute drive from Ernest N. Morial Convention Center
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre, 3 meeting rooms, and coworking spaces. Event space at this hotel measures 6500 square feet (604 square metres) and includes a conference centre. A library, a terrace, and a vending machine are also featured at the business-friendly St Charles Coach House, an Ascend Collection Hotel. The hotel can provide concierge services and wedding services. Self parking is free.

This Art Deco New Orleans hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Things to do

  • Bicycle cleaning area
  • Bicycle storage
  • Bicycle tours
  • Library
  • TV in common areas

Family friendly

  • Children's books
  • Children's games
  • In-room refrigerator
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (6,500 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Cobblestone flooring in public areas
  • Handrails in stairways (89 centimetre high)
  • Hardwood flooring in public areas
  • Lever door handles
  • Lift (102 centimetre wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (71 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1927
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 2.97 per night
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking and high chair
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Alcohol isn't served at St Charles Coach House, an Ascend Collection Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Clarion Grand Boutique
Clarion Grand Boutique New Orleans
Clarion Hotel Grand
Clarion Hotel Grand Boutique
Clarion Hotel Grand Boutique New Orleans
Grand Boutique
Grand Clarion Hotel
St Charles Coach House Hotel New Orleans
St Charles Coach House Hotel
St Charles Coach House New Orleans
St Charles Coach House
St Charles Coach House, Ascend Hotel Collection Hotel
St Charles Coach House an Ascend Hotel Collection Member
St Charles Coach House, Ascend Hotel Collection New Orleans

St Charles Coach House, an Ascend Collection Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 702 out of 1001 reviews
Rating 8 - Good. 207 out of 1001 reviews
Rating 6 - Okay. 51 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 18 out of 1001 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great area. Easy parking. We have two little girls 3 and 4 and it was convenient to walk places. The beds were super comfy. Overall it was a perfect place for our family.
Stayed 3 nights in Nov 2025

10/10 Excellent

Cliff

Liked: Cleanliness, staff & service, amenities
Great location with the St Charles street car stop right in front of the hotel. Great parking and lots of food nearby
Stayed 2 nights in Nov 2025

10/10 Excellent

Gary

Stayed 2 nights in Nov 2025

10/10 Excellent

Christin

Business traveller
Liked: Cleanliness, staff & service
The rooms were very clean. The cleaning staff very accommodating and helpful. The hotel was very quiet which was nice for an extended stay. The hotel was a great place to stay for us while recovering from breast surgery. Hospital was close and food choices were good. Walmart delivery and Grub hub worked well for this location. My caretaker was able to work remotely the only issue was internet would seem to go down every 3-4pm and we would have to reboot.
Stayed 6 nights in Nov 2025

10/10 Excellent

Aaron

Stayed 2 nights in Nov 2025

6/10 Okay

Dennis

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
The room, overall, was nice. It was unique and compared to other hotels I have been to. The location was great to the area. However, the cleanliness of the room was not up to par. The sheets were stained and we had to have new linens brought to change ourselves. The floor had not been cleaned and the bathroom as well was not cleaned. When addressed with the staff we were given attitude when we questioned if the sheets had been changed prior to our arrival and on requesting new sheets.
Stayed 1 night in Nov 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes we were very happy
Stayed 3 nights in Nov 2025

10/10 Excellent

Kelda

Stayed 1 night in Nov 2025

10/10 Excellent

Todd

Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 4 nights in Nov 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities
We think this is truly a hidden gem!!! So sleek and modern, clean and safe. FREE PARKING YES FREE FREE
Stayed 2 nights in Oct 2025

10/10 Excellent

raul

Stayed 3 nights in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel's location is very convenient to areas across the city. Our room was clean, and the A/C was effective. We were pleased that our room was quiet even though we were next to the elevator machine room, which was pretty loud in the hallway and even in our bathroom. We also appreciated the ample free parking. We would stay again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location , easy on off streetcar , next to Pontchetrain hotel for jazz and Tin Roof, super nice workers, great room with balcony . Bar wasn’t open :( Would surely stay again !
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great, friendly helpful staff! Very clean rooms, comfy beds. Great lobby & outdoors sitting area. Easy parking. Walkable cafes.
Stayed 2 nights in Oct 2025

6/10 Okay

Silvia

Stayed 5 nights in Oct 2025

10/10 Excellent

Kini

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleasantly surprised by this hotel. Most of the hotels in NOLA that are located in old, refurbished buildings have small, cramped rooms with low ceilings and sketchy plumbing. The Coach House might as well have been a brand new building. It was clean, comfortable and quiet. The staff were friendly and helpful. The housekeeping staff went out of their way to ensure we had everything we needed. Top notch service all around.
Stayed 2 nights in Oct 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free parking is a bonus and safe. The room was clean and the balcony off the room an added plus. Convenient location to take the trolly. Hospitable, nice staff. Enjoyed the treats offered in the lobby.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean big room. Friendly staff.
Stayed 6 nights in Oct 2025

10/10 Excellent

Devonn

Liked: Cleanliness, staff & service, property conditions & facilities
Onsite parking with nearby transportation optiond was the highlight of this hotel. Coupled with the nice, comfortable room made for an ideal stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Lindsey

Stayed 2 nights in Oct 2025

6/10 Okay

Kelly

Stayed 3 nights in Sep 2025

10/10 Excellent

Roddy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and well decorated. Free parking. Helpful staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Lucinda

Liked: Cleanliness, staff & service
Enjoyed our stay and very nice staff
Stayed 4 nights in Oct 2025

10/10 Excellent

Joseph Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic time staying in this hotel! I was in town for a wedding and my room was a great base for my explorating of the city. Plenty of places up and down St. Charles Ave, streetcar right out front will take you to French Qtr. You wear the humidity in NOLA, but the hotel provides cool cloths to take outside with you! It makes a beautiful difference!!
Stayed 6 nights in Sep 2025

10/10 Excellent

DANIEL, WASHINGTON

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great hotel. The bed was remarkably comfortable, the staff was friendly, and I enjoyed my stay. I would stay here again!
Stayed 1 night in Oct 2025