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Dream Downtown, by Hyatt

4.5 star property
VIP Access

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Photo gallery for Dream Downtown, by Hyatt

Minibar, in-room safe, desk, laptop workspace
Creator video - submitted by Виктор's Travel Shop
Exterior
Room, 1 King Bed (Platinum) | Minibar, in-room safe, desk, laptop workspace
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
355 W 16th St, New York, NY, 10011
  • Place, Chelsea Market
    ‪2 min walk‬
  • Place, The High Line Park
    ‪3 min walk‬
  • Place, Hudson River Park
    ‪5 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪32 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 King Bed (Platinum)

Room, 1 King Bed (Platinum) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Platinum)

  • City view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Pool View (Silver)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Pool View (Silver)

8.6 out of 10
Excellent
(4 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Pool View (Roll-In Shower, Silver)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Pool View (Roll-In Shower, Silver)

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Balcony (Bronze)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony (Bronze)

8.4 out of 10
Very good
(15 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds (Bronze)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Bronze)

7.0 out of 10
Good
(9 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 2 Double Beds (Silver)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Silver)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Silver)

Room, 1 King Bed (Silver) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Silver)

7.4 out of 10
Good
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Bronze)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Bronze)

7.4 out of 10
Good
(23 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Pool Access (Gold)

Room, 1 King Bed, Pool Access (Gold) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Pool Access (Gold)

7.0 out of 10
Good
(2 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (Platinum)

Suite (Platinum) | Minibar, in-room safe, desk, laptop workspace

Suite (Platinum)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds (Gold)

Room, 2 Double Beds (Gold) | Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Gold)

8.8 out of 10
Excellent
(6 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Gold)

Room, 1 King Bed (Gold) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Gold)

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed (Bronze)

Room, 1 Queen Bed (Bronze) | Minibar, in-room safe, desk, laptop workspace

Room, 1 Queen Bed (Bronze)

7.8 out of 10
Good
(20 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Pool Access (Roll-In Shower, Gold)

Room, 1 King Bed, Pool Access (Roll-In Shower, Gold) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Pool Access (Roll-In Shower, Gold)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Pool Access (Platinum)

Suite, 1 King Bed, Pool Access (Platinum) | Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Pool Access (Platinum)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for King Guest House

King Guest House | Minibar, in-room safe, desk, laptop workspace

King Guest House

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 3 Bedrooms, Terrace (South Tower)

Suite, 3 Bedrooms, Terrace (South Tower) | Minibar, in-room safe, desk, laptop workspace

Suite, 3 Bedrooms, Terrace (South Tower)

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

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About this property

Dream Downtown, by Hyatt

This smoke-free hotel features a restaurant, a nightclub and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a rooftop terrace are on-site.
Dream Downtown, by Hyatt offers 314 accommodations with minibars and a safe. LED televisions come with cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre, a seasonal outdoor pool and complimentary bicycles.
Our customers tell us they can't get enough of Dream Downtown, by Hyatt's great location. During your stay, you're just a quick walk from The High Line Park. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include meeting rooms, a gift shop and laundry facilities
  • On-site recreation includes a 24-hour gym and complimentary bicycles
  • Guests have great things to say about the helpful staff and the location
  • Steps from Chelsea Market and 4 minutes on foot from The High Line Park
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Dream Downtown, by Hyatt offers its guests a seasonal outdoor pool, a 24-hour fitness centre, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A nightclub, a rooftop terrace, and multilingual staff are also featured at the luxury Dream Downtown, by Hyatt.

This 4.5-star New York hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 1:00 PM and at the weekend from 8:00 AM to 1:00 PM.
Dream Downtown, by Hyatt has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour offsite parking (USD 100 per night)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 1:00 PM on weekdays and 8:00 AM to 1:00 PM on weekends; USD 10 to 50 for adults and USD 10 to 50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Nightclub
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 12 floors
  • 2 buildings
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 2 June to 2 June:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 99 per accommodation, per stay
  • Maximum 2 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 57.38 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 50 for adults and USD 10 to 50 for children
  • Nearby parking fee: USD 100 per night(520 ft away; open 24 hours)
  • Pet fee: USD 99 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
The pool is located in a private club operated by a third-party. Guests have access to the pool from 8:30-10:30 AM and 6-8 PM. From 11 AM-6 PM, the pool is available only to adults aged 21 and older and requires wristbands (surcharge) to access.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 11 May and close on 13 September.
  • Pool access available from 8:30 AM to 7:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Downtown Dream
Dream Downtown
Dream Downtown Hotel
Dream Downtown Hotel New York
Dream Downtown New York
Dream Downtown Hotel New York City

Dream Downtown, by Hyatt Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 809 out of 1574 reviews
Rating 8 - Good. 286 out of 1574 reviews
Rating 6 - Okay. 208 out of 1574 reviews
Rating 4 - Poor. 132 out of 1574 reviews
Rating 2 - Terrible. 139 out of 1574 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Larry

Stayed 5 nights in Feb 2026

6/10 Okay

Christina

Travelled with family and small children
Liked: Cleanliness
Room was small and there was no fridge to use for my kids milk, or anything else, because it was filled with things I had to purchase.
Stayed 2 nights in Feb 2026

10/10 Excellent

Sara

Stayed 2 nights in Feb 2026

10/10 Excellent

Aliyah

Stayed 1 night in Feb 2026

10/10 Excellent

Darrek

Stayed 1 night in Feb 2026

10/10 Excellent

JENNIFER

Stayed 1 night in Feb 2026

8/10 Good

Siobhan

Stayed 1 night in Dec 2025

6/10 Okay

Trent

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff was courteous, building was maintained and room was nice. Not a good hotel to sleep at if you are a sensitive sleeper. The room had ear plugs and a white noise machine and we wondered why. There is a night club above and night club next door to the hotel. the taxis were outside from midnight to 4am trying to solicit bar goers for rides causing massive traffic problems and people were blaring their horns and screaming. Not sure if this is just a common NYC thing or if this is just a loud hotel and area.
Stayed 4 nights in Feb 2026

10/10 Excellent

Xavier

Stayed 1 night in Feb 2026

10/10 Excellent

Thomas

Stayed 4 nights in May 2024

10/10 Excellent

david

Stayed 1 night in Feb 2026

2/10 Terrible

Anthony

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No hot water. Room has no fridge. I booked a balcony looking over the pool. I get there and it took 15 minutes to check in because they said there's no more balcony rooms. Seriously on Valentine's Day you tell me you don't have the room I booked.. I'll never go here again and will give bad reviews everywhere unless I get compensation for my awful stay.
Stayed 1 night in Feb 2026

10/10 Excellent

brooke

Stayed 2 nights in Feb 2026

4/10 Poor

Jackeline

Liked: Cleanliness
Disliked: Amenities
When booking there was no disclaimer about the amount of noise coming from the nightclub. We wear giving hard ear plugs to deal with it. Stayed 3 nights for work and didn’t sleep much. Cute if you’re there to party not for a business trip .
Stayed 3 nights in Feb 2026

6/10 Okay

Fausto

Stayed 2 nights in Jan 2026

10/10 Excellent

Arden

Stayed 2 nights in Jan 2026

10/10 Excellent

Maria

Stayed 2 nights in Feb 2026

10/10 Excellent

Bernard

Business traveller
Liked: Cleanliness, staff & service, amenities
Best part of the hotel stay was the location. Located in the trendiest part of the city. Great vibes and energy.
Stayed 2 nights in Feb 2026

6/10 Okay

Amy

Travelled with family
Room was fairly spacious and comfortable for an NYC hotel. It needed a bit of freshening up. The carpet was torn and frayed in places, there was a gap around the door, the bathroom faucet dripped constantly and there was not enough hot water for showers. Although not the hotel’s fault, the street noise overnight was extremely loud and disruptive. Although I am an Expedia VIP member and entitled to either cocktail vouchers or a bottle of wine in the room, none were provided. The following morning, I raised the issue with the front desk and after some pushing was given vouchers for coffee drinks. Debatable whether I would stay here again.
Stayed 1 night in Feb 2026

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 4 nights in Oct 2025

8/10 Good

THOMAS

Stayed 1 night in Jan 2026

10/10 Excellent

Yamilka

Stayed 1 night in Jan 2026

10/10 Excellent

Alexis

Stayed 4 nights in Jan 2026

8/10 Good

Robert R

Stayed 3 nights in Jan 2026

8/10 Good

Catherine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is a great location, just around the corner from Chelsea Market. Very boutiquey, so if you’re into that you’ll like the rooms, very swanky looking and compact! Biggest negative is the night club in the building. We were on the 7th floor and could hear the club music decently well, but turning the fan on solved that.
Stayed 1 night in Jan 2026