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Hampton Inn by Hilton Middletown

2.5 star property

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Photo gallery for Hampton Inn by Hilton Middletown

Exterior
Restaurant
BBQ/picnic Area
Premium bedding, pillow-top beds, desk, laptop workspace
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Parking included

Explore the area

View in a map
20 Crystal Run Crossing, Middletown, NY, 10941
  • Place, Galleria at Crystal Run
    ‪1 min drive‬
  • Place, Orange County Fairgrounds
    ‪6 min drive‬
  • Place, Orange County Fair Speedway
    ‪7 min drive‬
  • Airport, Newburgh, NY (SWF-Stewart Intl.)
    ‪19 min drive‬

Room options

View all photos for Two Queen Beds, Non-Smoking, Accessible

Premium bedding, pillow-top beds, desk, laptop workspace

Two Queen Beds, Non-Smoking, Accessible

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible, Non Smoking

Room, Accessible, Non Smoking | Premium bedding, pillow-top beds, desk, laptop workspace

Room, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Room, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

Combined shower/bathtub, free toiletries, hair dryer, towels

Studio, 1 King Bed, Accessible, Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, One King Bed, Non-Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Studio, One King Bed, Non-Smoking

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room

Premium bedding, pillow-top beds, desk, laptop workspace

Room

8.6 out of 10
Excellent
(31 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Queen Beds, Non-Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Two Queen Beds, Non-Smoking

8.8 out of 10
Excellent
(32 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hampton Inn by Hilton Middletown

Suburban hotel with free breakfast and fitness centre
Along with a fitness centre, this hotel has a 24-hour business centre and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and conference space are on-site. Change of towels is available on request
Hampton Inn by Hilton Middletown offers 127 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. Pillowtop beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Middletown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hampton Inn by Hilton Middletown. During your stay, you'll be within walking distance of Galleria at Crystal Run. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from Galleria at Crystal Run and a few minutes from Orange County Fairgrounds
  • Cats and dogs welcome for a fee (restrictions apply)
Hampton Inn by Hilton Middletown offers its guests a fitness centre and a seasonal outdoor pool. WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available daily. Event space at this hotel measures 797 square feet (74 square metres) and includes conference space. A terrace, multilingual staff, and a picnic area are also featured at the business-friendly Hampton Inn by Hilton Middletown. Self parking is free.
Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 797 square feet of conference space
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1999
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 30 May and close on 05 September.
  • Pool access available from 8:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Middletown
Hampton Inn Hilton Middletown Hotel
Middletown Hampton Inn
Hampton Inn & Suites Newport/Middletown Hotel Middletown
Hampton Inn And Suites Newport/Middletown
Hampton Inn Middletown Hotel
Hampton Inn Middletown Hotel Middletown
Hampton Inn Hilton Middletown
Hampton By Hilton Middletown
Hampton Inn by Hilton Middletown Hotel
Hampton Inn by Hilton Middletown Middletown
Hampton Inn by Hilton Middletown Hotel Middletown

Hampton Inn by Hilton Middletown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 520 out of 1000 reviews
Rating 8 - Good. 300 out of 1000 reviews
Rating 6 - Okay. 102 out of 1000 reviews
Rating 4 - Poor. 46 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Paula

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything; dining. Shopping and things to do.
Stayed 3 nights in Jul 2025

8/10 Good

Ms Roshawnda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Should post on website pool is closed when closed
Stayed 1 night in Jul 2025

6/10 Okay

Dominic

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine especially at the price point minus the room above me slamming thier feet walking til 4am and a curtain that doesnt cover the window that has a light shining directly into.
Stayed 1 night in Jul 2025

10/10 Excellent

Jeanne

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. Dining options and shopping were no more than 10 minutes in either direction. Diner across the way serves good food too. Pool was clean. Breakfast was hot. Beds were comfortable. Can’t ask for more.
Stayed 2 nights in Jul 2025

8/10 Good

nilesh

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Been in Hampton Inns, Fairfield Inn, Garden Inn and the likes. Usually solid for our family, basic and clean. This was not. Despite the developed trust w the brand, i still checked the reviews before I booked everytime. I had to recheck the reviews of this one after i went to my room. The bathroom floor had not been cleaned when i arrived. First quick look may appear clean, but hairs were all over the bathroom floor. Everything was dated, towels were worn but at least seemed clean.
Stayed 3 nights in Jul 2025

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jul 2025

8/10 Good

kimberly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk attendant was very pleasant. He apologized for our rooms not being ready at check-in and made sure our parties rooms were near each other. Housekeeping didn't provide the services requested while we were out and the lobby coffee was cold or out several times throughout our stay. Overall it was a nice stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Shuang

Stayed 2 nights in Jun 2025

6/10 Okay

Gail

Travelled with family and small children
No towels. At check in only 2 bath towels/washcloths for 4 guests and then we had to ask for more the second night
Stayed 2 nights in Jul 2025

6/10 Okay

Jason

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Brandy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind and friendly staff
Stayed 2 nights in Jun 2025

6/10 Okay

Susan

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The pool area was dirty...cigarette butts all over, trash not thrown away, food left on the tables. I had to get wet paper towels to clean off the tables to be able to use them. Also there is a urine smell in the bushes on the side of the pool with the towel bin. Very noticeable when lying out by the pool with the heat. The mattress was very comfortable but the sheets didn't fit. The television remote didn't work...called the front desk. Someone came up with a new remote & spare batteries. She said it was the batteries. No, it was the remote. Had to go down later & get a new remote. The staff was very nice though.
Stayed 2 nights in Jul 2025

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

It’s clean and nice very comfortable and convenient location , we’ve stayed here a few times and it always serves our purpose very nicely
Stayed 1 night in Jul 2025

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

It was very nice and peaceful. Receptionist was very nice indeed.
Stayed 1 night in Jul 2025

10/10 Excellent

Veronica, New York

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was clean, and quiet!
Stayed 1 night in Jul 2025

10/10 Excellent

Anand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was pleasant
Stayed 1 night in Jun 2025

2/10 Terrible

Jeni

Travelled with family
Disliked: Property conditions & facilities
I was called by the front desk at 12:30 and 1:00 AM. When I had sleeping children in the room.
Stayed 2 nights in Jun 2025

2/10 Terrible

Jacqueline

The room stunk of cigarette smoke. The pillows and comforters had stains and hair on comforter. I’d find a different exit!
Stayed 1 night in Jun 2025

8/10 Good

Efrain

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was clean and the staff is very friendly. The rooms were pretty expensive
Stayed 1 night in Jun 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Shelby

Stayed 1 night in Jun 2025

6/10 Okay

Darlene

Travelled with family
Liked: Staff & service
The room had plenty of space. The beds were comfortable. Cleanliness was my concern. Aside from the stain on the wall, the mirror was streaky and had a long hair on it. Then I pulled open the sliding table between the beds, dried coffee and crumbs. The Shampoo was empty, and the Conditioner pump was broken. The outside pool was nice!
Stayed 1 night in Jun 2025

4/10 Poor

George

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We didn’t realize this was a pet-friendly hotel, but the strong wet dog smell throughout made it very clear. The pool was cloudy and smelled terrible, so we didn’t use it. Housekeeping never cleaned our room during our 3-night stay, and we had to leave our trash outside to avoid ants (which we still had). Had to call multiple times for towels, and they often never came. The only upside was the breakfast — good selection and clean area. Overall, very disappointing stay.
Stayed 3 nights in Jun 2025

8/10 Good

robin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No soap in shower
Stayed 1 night in Jun 2025

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