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Hampton Inn by Hilton Middletown

2.5 star property

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Photo gallery for Hampton Inn by Hilton Middletown

Lobby
Fitness facility
Exterior
Lobby
Premium bedding, pillow-top beds, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
20 Crystal Run Crossing, Middletown, NY, 10941
  • Place, Orange Regional Medical Center
    ‪1 min drive‬
  • Place, Galleria at Crystal Run
    ‪1 min drive‬
  • Place, LEGOLAND® New York
    ‪5 min drive‬
  • Airport, Newburgh, NY (SWF-Stewart Intl.)
    ‪18 min drive‬

Room options

View all photos for Two Queen Beds, Non-Smoking, Accessible

Premium bedding, pillow-top beds, desk, laptop workspace

Two Queen Beds, Non-Smoking, Accessible

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible, Non Smoking

Room, Accessible, Non Smoking | Premium bedding, pillow-top beds, desk, laptop workspace

Room, Accessible, Non Smoking

7.2 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Room, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

Combined shower/bathtub, free toiletries, hair dryer, towels

Studio, 1 King Bed, Accessible, Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, One King Bed, Non-Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Studio, One King Bed, Non-Smoking

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room

Premium bedding, pillow-top beds, desk, laptop workspace

Room

8.6 out of 10
Excellent
(32 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Queen Beds, Non-Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Two Queen Beds, Non-Smoking

8.8 out of 10
Excellent
(39 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Free daily English breakfast
Tru by Hilton Middletown
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.3 out of 5, Excellent, 981 reviews
The price is €103
includes taxes & fees
15 Mar - 16 Mar
Tru by Hilton Middletown

About this property

Hampton Inn by Hilton Middletown

Along with a fitness centre, this hotel has a 24-hour business centre and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and conference space are on-site. Change of towels is available on request
Hampton Inn by Hilton Middletown offers 127 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. Pillowtop beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Middletown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hampton Inn by Hilton Middletown. During your stay, you'll be within walking distance of Galleria at Crystal Run. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from Galleria at Crystal Run and a few minutes from Orange County Fairgrounds
  • Cats and dogs welcome for a fee (restrictions apply)
Hampton Inn by Hilton Middletown offers its guests a fitness centre and a seasonal outdoor pool. WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available daily. Event space at this hotel measures 797 square feet (74 square metres) and includes conference space. A terrace, multilingual staff, and a picnic area are also featured at the business-friendly Hampton Inn by Hilton Middletown. Self parking is free.
Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 797 square feet of conference space
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1999
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 30 May and close on 05 September.
  • Pool access available from 8:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Middletown
Hampton Inn Hilton Middletown Hotel
Middletown Hampton Inn
Hampton Inn & Suites Newport/Middletown Hotel Middletown
Hampton Inn And Suites Newport/Middletown
Hampton Inn Middletown Hotel
Hampton Inn Middletown Hotel Middletown
Hampton Inn Hilton Middletown
Hampton By Hilton Middletown
Hampton Inn by Hilton Middletown Hotel
Hampton Inn by Hilton Middletown Middletown
Hampton Inn by Hilton Middletown Hotel Middletown

Hampton Inn by Hilton Middletown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 535 out of 1001 reviews
Rating 8 - Good. 286 out of 1001 reviews
Rating 6 - Okay. 102 out of 1001 reviews
Rating 4 - Poor. 44 out of 1001 reviews
Rating 2 - Terrible. 34 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind and friendly front desk staff. Room clean, Fast check in.
Stayed 1 night in Dec 2025

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleased with my stay. The room was clean and the interior halls and elevators were nice. The staff was very friendly and helpful. The breakfast staff was polite and efficient. Very nice staff. A pleasure to walk into this hotel and be treated so nicely.
Stayed 2 nights in Nov 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Everything was great. Jasmine at the front desk was very friendly. Great experience all around.
Stayed 1 night in Nov 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast choices! Loved the churro waffles. Only issue was not having a smart tv as we stepped out to purchase adapter. Otherwise excellent and will stay again!
Stayed 1 night in Nov 2025

10/10 Excellent

Annemarie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was great!
Stayed 1 night in Nov 2025

2/10 Terrible

Jennifer

Travelled with partner
Disliked: Cleanliness, amenities
I checked out immediately after checking in because the condition of the room and bed sheets was completely unacceptable. The room felt dirty, and the bedding appeared stained with what looked like bodily fluids. I had booked for one night and would like to request a refund, as there was no way I could stay there. To make matters worse, the front desk staff was unfriendly and showed no concern when I checked out just five minutes after arriving. No one even asked why I was leaving. This experience was extremely disappointing. Please ensure future guests are provided with clean rooms and sanitary bed sheets.
Stayed 1 night in Nov 2025

10/10 Excellent

Jeanne

Stayed 1 night in Nov 2025

10/10 Excellent

Melvin

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay. Nice job!
Stayed 1 night in Nov 2025

8/10 Good

mitch

Stayed 1 night in Nov 2025

6/10 Okay

Lissete

Liked: Cleanliness
Disliked: Amenities
The mattresses weren’t the most comfortable. The noise from other rooms was loud. Even when others closed their doors our walls would shake.
Stayed 2 nights in Nov 2025

10/10 Excellent

Andres

Stayed 1 night in Nov 2025

10/10 Excellent

David

Disliked: Cleanliness, staff & service
Stayed 1 night in Nov 2025

10/10 Excellent

Olga

Liked: Staff & service, property conditions & facilities
Breakfast was very good, room was clean, however no information about check out, simlply no information about anyfhing
Stayed 1 night in Nov 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

6/10 Okay

Christine

Stayed 6 nights in Nov 2025

10/10 Excellent

Laura, Auburn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast staff, extremely hard working. Need yogurt on the menu, please. Room very comfortable, quiet!
Stayed 1 night in Nov 2025

10/10 Excellent

ermanno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
HORRIBLE! We've stayed at many Hampton Inns and had a pleasant experience. This particular one is in serious need of renovations and a management overhaul! Totally run down! Room walls, doors,ceilings and floors stained. Paint chips everwhere, cracked drywall and doors scratched and chipped up throughout including the hallways. Blankets felt like sandpaper, bathroom grout cracked and stained and the tub was a joke, so small to even take a shower in. Shady people staying there and staff for that matter. Loud banging in middle of night. Guy from housekeeping I'm guessing, knocks on the door at 10am and doesn't say who he is. I'm like can I help you? He says no, you good, you good and walks away. Isn't checkout at 11am? WOW! My wife was scared to even go out of room alone to the elevator. The Hampton Inn brand should be ashamed!
Stayed 1 night in Nov 2025

10/10 Excellent

Rachael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice quiet place The workout center and breakfast were both lovely and the location was easy to find
Stayed 1 night in Nov 2025

8/10 Good

Don

Stayed 1 night in Oct 2025

8/10 Good

Jean

Travelled with family
Liked: Staff & service
Stayed 1 night in Oct 2025

8/10 Good

Robert

Stayed 1 night in Oct 2025

8/10 Good

Clifford, bethlehem

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was fine. My biggest complaint was the bed was not very comfortable and neither were the pillows that being said overall I would go there again.
Stayed 2 nights in Oct 2025

6/10 Okay

Miguel

Travelled with family
Breakfast was average
Stayed 2 nights in Oct 2025

8/10 Good

Donald

Stayed 1 night in Oct 2025

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