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Holiday Inn Express Hotel & Suites Niagara Falls by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express Hotel & Suites Niagara Falls by IHG

Exterior
Free daily buffet breakfast
Suite, 2 Queen Beds | Blackout curtains, iron/ironing board, rollaway beds, free WiFi
Standard Room, 1 King Bed, Jetted Tub | Blackout curtains, iron/ironing board, rollaway beds, free WiFi
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
10111 Niagara Falls Blvd, Niagara Falls, NY, 14304
  • Place, Niagara Aerospace Museum
    ‪5 min walk‬
  • Place, Seneca Niagara Resort & Casino
    ‪13 min drive‬
  • Place, Rainbow Bridge
    ‪14 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room

Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Jetted Tub | Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Jetted Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(45 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(45 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Suite, Multiple Beds

7.4 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Suite, 2 Queen Beds

7.0 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

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About this property

Holiday Inn Express Hotel & Suites Niagara Falls by IHG

An indoor pool, a 24-hour fitness centre and self parking are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Holiday Inn Express Hotel & Suites Niagara Falls by IHG offers 87 air-conditioned accommodations with coffee/tea makers and a hairdryer. Televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The free breakfast at Holiday Inn Express Hotel & Suites Niagara Falls by IHG gets high marks from our customers. During your stay, you'll be close to Fashion Outlets of Niagara Falls. Enjoy features like free WiFi in public areas, plus an indoor pool and a 24-hour gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have good things to say about the accommodation for the cleanliness and comfy beds
  • Just a 3-minute drive from Fashion Outlets of Niagara Falls and 10 minutes from Niagara University
  • Cats and dogs welcome for a fee (restrictions apply)
Holiday Inn Express Hotel & Suites Niagara Falls by IHG offers its guests an indoor pool and a 24-hour fitness centre. WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. A terrace, a vending machine, and a picnic area are also featured at Holiday Inn Express Hotel & Suites Niagara Falls by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.
Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 10.80 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • In a state park
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 18 March 2026 to 30 June 2026 (completion date subject to change). The following areas are affected:
  • Meeting facilities
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per night
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: USD 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10.80 per day
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Niagara Falls
Holiday Inn Express Niagara Falls
Holiday Inn Express Hotel Suites Niagara Falls
Inn Express Niagara Falls

Holiday Inn Express Hotel & Suites Niagara Falls by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 387 out of 1000 reviews
Rating 8 - Good. 266 out of 1000 reviews
Rating 6 - Okay. 169 out of 1000 reviews
Rating 4 - Poor. 91 out of 1000 reviews
Rating 2 - Terrible. 87 out of 1000 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Gabriel

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2026

8/10 Good

Sheshagiri, North York

Liked: Cleanliness, amenities, property conditions & facilities
Check in was very smooth. Room was clean and beyond spacious. It was basically a mini suite with couch, king size bed, great amenities like the mini fridge, microwave, coffee machine. Breakfast was great. I'm vegetarian but had more than enough choices. Only disappointment was the $10 parking charge. No mention of this when I made reservation. Was told about the charge at check-in. Glad I only stayed one night. The daily charge could have added up if my stay was longer. I could understand the charge if it was covered or underground parking.
Stayed 1 night in Jan 2026

2/10 Terrible

David

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I stayed with my wife and three kids. The fire alarm went off 5 times during the night. None of us got any sleep. Construction on the room above our room was extremely loud all day. Also, the pool was closed. It would have been nice to know that before we booked. This was one of the worst experiences we have had in a hotel. I will say the Staff were great. That would be the only positive.
Stayed 1 night in Jan 2026

10/10 Excellent

jose, glen allen

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, not to far from niagara fall.
Stayed 1 night in Dec 2025

10/10 Excellent

Viri

Stayed 1 night in Jan 2026

6/10 Okay

Corey

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Staff were nice. Rooms had old carpet and furnishings. Bathroom has what looks to be black mold. Shower curtain falling apart.
Black areas in bathroom
Black areas in bathroom
Old
Stayed 1 night in Jan 2026

2/10 Terrible

Justin

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room wasn’t that clean, the towels were stained we had no power or heat majority of night, and then charged me for parking in lot that complete sheet of ice and not plowed
Stayed 1 night in Dec 2025

8/10 Good

Brittany, Johnstown

Travelled with family and small children, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
Perfect family and pet friendly hotel for a trip to Niagara Falls. Convenient location and great restaurants and shopping nearby. Sam at the front desk was awesome and extremely kind/helpful! The room was a bit out of date. The chairs in the room and tables were stained. Overall OK condition. They are remodeling so that will help. Would stay here again.
Stayed 2 nights in Dec 2025

2/10 Terrible

Shalisa

Travelled with family
Disliked: Cleanliness, property conditions & facilities
There was stains on the sheets, mold in the bathroom, rust on the vents, tub had the drain pulled out, empty candy wrappers and kids toys in the room. They offered to give us another room, it had stained sheets and was equally as gross if not worse. There is a $50 dog fee per pet per night! Plus a $10 parking fee for a parking lot full of pot holes! So our stay cost was doubled for our 2 night stay because of extra fees. The pool is not available because of renovations, but no mention of it until we got there. Hotel staff decided to explain how franchises work so to make a reasoning for the excessive add on fees. I assume they need $ to clean up the mess. We have travel ALOT and have stayed in many Holiday Inn Express, generally they are a favorite. But this one is the worst hotel I have stayed in in a long time! Take pride in your business and do better!
Stayed 2 nights in Dec 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities
Spotless
Stayed 1 night in Dec 2025

10/10 Excellent

Gayani

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
the place is very clean, friendly staff, good for short stay.
Stayed 1 night in Dec 2025

6/10 Okay

JOHNNY

Disliked: Amenities, property conditions & facilities
Don’t charge for parking.
Stayed 2 nights in Dec 2025

10/10 Excellent

Omar, Arlington

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff very nice and friendly.
Stayed 3 nights in Dec 2025

10/10 Excellent

Amanda

Older facility but clean. Good breakfast.
Stayed 1 night in Dec 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Older facility, but clean. Breakfast crew is hilarious.
Stayed 3 nights in Dec 2025

6/10 Okay

Alysha

Stayed 1 night in Dec 2025

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were very friendly and accommodating. A special thank you to Bobby who took care of us at breakfast.
Stayed 2 nights in Nov 2025

8/10 Good

Erica, Brampton

Stayed 2 nights in Nov 2025

8/10 Good

Kevin

Stayed 2 nights in Nov 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities
The breakfast was so nice! They had a wide assortment of food, there was something for everyone.
Stayed 2 nights in Nov 2025

8/10 Good

Kevin

Liked: Cleanliness
Just checked in & found out there is a charge for parking.
Stayed 1 night in Nov 2025

10/10 Excellent

Norjmaa

Stayed 1 night in Nov 2025

6/10 Okay

Joy Danielle, Kinta

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel is under going renovations, pool is closed, had to pay 10$ a night to park there. Room was pretty clean, but well used. Shower curtain was not sufficient & soaked the floor with each shower. Nothing that made our stay uncomfortable, just not the best Holiday Inn express experience that we’ve had.
Stayed 2 nights in Nov 2025

8/10 Good

Clara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay and were satisfied with the service and breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean, staff was nice, breakfast was good
Stayed 1 night in Nov 2025

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