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Holiday Inn Express Hotel & Suites Niagara Falls by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Niagara Falls by IHG

Free buffet breakfast on weekdays
Lobby
1 bedroom, blackout curtains, iron/ironing board, rollaway beds
Exterior
BBQ/picnic Area

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Gym
  • Pet-friendly
  • Laundry
  • Housekeeping

Explore the area

View in a map
10111 Niagara Falls Blvd, Niagara Falls, NY, 14304
  • Place, Fashion Outlets of Niagara Falls
    ‪3 min drive‬
  • Place, Seneca Niagara Resort & Casino
    ‪11 min drive‬
  • Place, Rainbow Bridge
    ‪12 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room

1 bedroom, blackout curtains, iron/ironing board, rollaway beds

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

1 bedroom, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Jetted Tub | 1 bedroom, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(40 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(45 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

1 bedroom, blackout curtains, iron/ironing board, rollaway beds

Suite, Multiple Beds

7.2 out of 10
Good
(7 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

1 bedroom, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

1 bedroom, blackout curtains, iron/ironing board, rollaway beds

Suite, 2 Queen Beds

7.0 out of 10
Good
(10 reviews)
  • Sleeps 5
  • 2 Queen Beds

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About this property

Holiday Inn Express Hotel & Suites Niagara Falls by IHG

Hotel with free breakfast, near Fashion Outlets of Niagara Falls
Along with a 24-hour fitness centre, this hotel has a business centre and a meeting room. Free weekday breakfast and free WiFi in public areas are also provided. Other amenities include self parking, dry cleaning and laundry facilities.
Holiday Inn Express Hotel & Suites Niagara Falls by IHG offers 87 air-conditioned accommodations with coffee/tea makers and a hairdryer. Televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at Holiday Inn Express Hotel & Suites Niagara Falls by IHG gets high marks from our customers. During your stay, you'll be close to Fashion Outlets of Niagara Falls. Enjoy features like free WiFi in public areas, plus a 24-hour gym and a business centre.
  • Free buffet breakfast served on weekdays
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have good things to say about the accommodation for the cleanliness and comfy beds
  • Just a 3-minute drive from Fashion Outlets of Niagara Falls and 10 minutes from Niagara University
  • Cats and dogs welcome for a fee (restrictions apply)
Public spaces have free WiFi. Business amenities include a business centre and a meeting room. Free breakfast is served on weekdays. A 24-hour fitness centre, a terrace, and a vending machine are also featured at Holiday Inn Express Hotel & Suites Niagara Falls by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.
Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 10.80 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:00 AM to 9:30 AM

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • In a state park
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from August 4 2025 to October 30 2025 (dates subject to change):
  • Swimming pool
The property will be renovating from 7 October 2025 to 31 March 2026 (completion date subject to change). The following areas are affected:
  • Meeting facilities
  • Selected guestrooms
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: USD 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10.80 per day
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Niagara Falls
Holiday Inn Express Niagara Falls
Holiday Inn Express Hotel Suites Niagara Falls
Inn Express Niagara Falls

Holiday Inn Express Hotel & Suites Niagara Falls by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 386 out of 1001 reviews
Rating 8 - Good. 267 out of 1001 reviews
Rating 6 - Okay. 167 out of 1001 reviews
Rating 4 - Poor. 93 out of 1001 reviews
Rating 2 - Terrible. 88 out of 1001 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room carpet was dirty, the bathroom was not in good condition. The pool was dirty, the service was nice, but the place need renewal and cleaning.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lien

Stayed 1 night in Jul 2025

8/10 Good

Prakash

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Gaurav, Sunnyvale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Jul 2025

6/10 Okay

Arthur

Stayed 2 nights in Jul 2025

4/10 Poor

marc

Stayed 1 night in Jul 2025

6/10 Okay

Marc

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hotel needs to be updated.
Stayed 2 nights in Jul 2025

4/10 Poor

Rajarajan

It was
Stayed 1 night in Jul 2025

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
Friendliest of staff.
Stayed 1 night in Jul 2025

6/10 Okay

Rachel

Travelled with family, Travelled with pets
Liked: Staff & service
Dated worn
Stayed 1 night in Jul 2025

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the breakfast every morning. It was a great way to start our day. Convenient location to Niagara Falls State Park, shops and restaurants.
Stayed 4 nights in Jul 2025

6/10 Okay

Robin

Travelled with family
Our family has enjoyed holiday inn for over 40 years but this property is in dangerous condition. At first the room seemed fine a little outdated for a holiday inn but tolerable. We kept wondering why the floor was wet in the middle of the room(tile area) we thought our grandchildren had gotten the floor wet after a pool visit then we considered a leak in the shower coming from bathroom then it got worse the eve before we departed we discovered it’s leaking from bathroom (must be plumbing inside wall) in addition to mini fridge leaking which someone had stuck 2 sponges under fridge to absorb leak -they were saturated. The chairs were in such poor shape the metal was sticking out of upholstery which one of my grandchildren was cut on. Duvets on both beds were ripped with filling coming out. Can’t believe someone hasn’t been injured in pool area the tile surrounding pool was slick for an adult much less a child. Everyone who worked there was friendly and went out of their way to help especially Danielle at front lobby she was so welcoming when we came in very sweet and professional. The gentleman running free breakfast kept everything stocked up and clean. Our family have been loyal holiday inn visitors for over four decades this was our first disappointment. Hopefully someone will repair and update this property before someone is hurt.
Stayed 2 nights in Jul 2025

10/10 Excellent

Premankur

Stayed 1 night in Jul 2025

6/10 Okay

Charisse

Travelled with family
Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Satish sai ram

Stayed 1 night in Jul 2025

4/10 Poor

Claire

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The bed was comfortable and the staff were kind. The property itself was old, not refreshed, and needed a full redo. It looked dirty. Breakfast was good but all plastics used with no recycling. Expensive given the condition of the hotel.
Stayed 1 night in Jul 2025

6/10 Okay

Charles

Travelled with family
Disliked: Property conditions & facilities
So, a couple of things. Added extra charges like parking and a $30 a night charge for incidentals, I don’t think this is the best area. We come up here quite often and I wouldn’t return. There was a dirty wash cloth in the elevator for the first 24 hours. The beds were ok. The staff were very friendly and responded to requests with a can do attitude. Really thought the evening crew was grade A
Stayed 3 nights in Jul 2025

10/10 Excellent

Syed

Stayed 1 night in Jul 2025

6/10 Okay

Daniel

Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
Staff were exceptional. 10 of 10. Friendly and attentive. The free breakfast was excellent. Hot and cold food. The guy running the breakfast rush does a fantastic job of keeping things as they should be. Unfortunately my room 312 gets an F. The furniture was dirty and the TV has choppy and very limited service. There was a smell in there that couldn’t be removed. Hoping it wasn’t mold since we breathe that in for 3 days. I was given a discount for it but i definitely made for an uncomfortable stay. I’m hoping they deal with that issue asap. Thank you to the staff for trying.
Stayed 2 nights in Jul 2025

6/10 Okay

shirley

Stayed 2 nights in Jul 2025

2/10 Terrible

Linsey

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Shaunica, Euless

Stayed 1 night in Jul 2025

6/10 Okay

Kalyani

Travelled with family
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

MARCOS

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
hace falta que renueven el hotel. Las alfombras son viejas y huelen mal. Los A/C hacen mucho ruido.
Stayed 1 night in Jun 2025

2/10 Terrible

Rajiv

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not as part level of Holiday inn. Rooms were Stinky and bed sheet are dirty
Stayed 1 night in Jul 2025