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Holiday Inn Express Hotel & Suites Niagara Falls by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Niagara Falls by IHG

Exterior
Lobby
Blackout curtains, iron/ironing board, rollaway beds, free WiFi
Indoor pool
Suite, 2 Queen Beds | Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Pool
  • Gym
  • Pet-friendly
  • Laundry

Explore the area

Map
10111 Niagara Falls Blvd, Niagara Falls, NY, 14304
  • Fashion Outlets of Niagara Falls
    ‪4 min drive‬
  • Seneca Niagara Resort & Casino
    ‪12 min drive‬
  • Rainbow Bridge
    ‪12 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room

Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Jetted Tub | Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Suite, Multiple Beds

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Suite, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

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4.4 out of 5, Excellent, (1195)
The price is €189
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includes taxes & fees
22 Jun - 23 Jun
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About this property

Holiday Inn Express Hotel & Suites Niagara Falls by IHG

Hotel with free breakfast, near Fashion Outlets of Niagara Falls
An indoor pool, a 24-hour fitness centre and self parking are available at this hotel. Free weekday breakfast and free WiFi in public areas are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Holiday Inn Express Hotel & Suites Niagara Falls by IHG offers 87 air-conditioned accommodations with coffee/tea makers and a hairdryer. Televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The free breakfast at Holiday Inn Express Hotel & Suites Niagara Falls by IHG gets high marks from our customers. During your stay, you'll be close to Fashion Outlets of Niagara Falls. Enjoy features like free WiFi in public areas, plus an indoor pool and a 24-hour gym.
  • Free buffet breakfast served on weekdays
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have good things to say about the accommodation for the cleanliness and comfy beds
  • Just a 3-minute drive from Fashion Outlets of Niagara Falls and 10 minutes from Niagara University
  • Cats and dogs welcome for a fee (restrictions apply)
Holiday Inn Express Hotel & Suites Niagara Falls by IHG offers its guests an indoor pool and a 24-hour fitness centre. WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served on weekdays. A terrace, a vending machine, and a picnic area are also featured at Holiday Inn Express Hotel & Suites Niagara Falls by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.
Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 10.80 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:00 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • In a state park
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10.80 per day
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Niagara Falls
Holiday Inn Express Niagara Falls
Holiday Inn Express Hotel Suites Niagara Falls
Inn Express Niagara Falls

Holiday Inn Express Hotel & Suites Niagara Falls by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 383 out of 1001 reviews
Rating 8 - Good. 293 out of 1001 reviews
Rating 6 - Okay. 151 out of 1001 reviews
Rating 4 - Poor. 86 out of 1001 reviews
Rating 2 - Terrible. 88 out of 1001 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Erwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Phancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love Holiday Inn
Stayed 1 night in Mar 2025

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Jessica

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The refrigerator would work off and on, the walls were paper thin, the shower hardly worked at all was a fight to get the hot water! The first night we arrived the pool was open but a kid got cut in it then the next night the pool was closed down because the ceiling was falling down!!! The inly good thing about this hotel was the staff was super nice and helpful.
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Pulling up to check in there was a lady I believe her name was Lydia, asked if I were there to check in. Lydia was on a smoke break I believe she said she would be with me in a moment. After patiently waiting she checked me in for the evening, she advised there was a parking fee, and when I asked why is that it’s policy. I was upset with parking fees for the fact that the parking lot along with the grounds were not maintained. The lot was not plowed, you could not see where parking was and the grounds were extremely unsafe without the walkways being plowed or salt on them. Someone as myself not familiar with snow slip several times. I enjoyed the sitting area to have breakfast but the tall African American male that worked there just standing staring at everyone was a bit creepy. He also took a cigarette break I believe when he walked out 1 of the side doors and left them ajar for easy access back in.
Stayed 1 night in Feb 2025

4/10 Poor

Darlene, Buffalo

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Ryan

Stayed 3 nights in Jan 2025

4/10 Poor

amrit

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Complaints : No wifi connection working Exercise room closed Neighbors knocking on my wall in the middle of the night , Parking lot was full Staff is very polite and friendly
Stayed 1 night in Jan 2025

6/10 Okay

Irwin

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Gordon

Liked: Cleanliness, staff & service, amenities
Would have rated the stay higher but the pool was closed. That's why we chose this hotel.
Stayed 1 night in Jan 2025

6/10 Okay

Sarah

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The pool was closed, which is 1 reason why I booked there then the keycard to get in the room, the lock broke, offered another room but I already had everything unpackef. Staff was friendly and the breakfast was great with fresh hot food options. I personally think the inside needs upgrading and the room wasnt very clean. Dirty tables and debris in drawers, curtains would not close all the way, had to clip them together for privacy in jacuzzi.
Stayed 2 nights in Jan 2025

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A good option for people flying out of the airport or for Canadians looking for a stop before returning from a trip south. Nice staff. Mediocre breakfast.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Amazing
Stayed 4 nights in Jan 2025

8/10 Good

Pratik

Liked: Staff & service, room comfort

Good place for short stay!!

Decent place for short stay. Nothing extraordinary but plain good and that justifies the price.
Stayed 2 nights in Dec 2024

2/10 Terrible

Justin

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I would not stay in this hotel again. Spider living in the bathroom, old dirty water in the bottom of the fridge, crumbs on the sofa and stains on the chair. It was just disgusting and I’m upset that I even stayed there. I didn’t get in until 130am so I didn’t see the dirtiness until the morning time.
Stayed 1 night in Dec 2024

6/10 Okay

Earlyn Joy

Travelled with pets, Travelled with partner
Disliked: Amenities, property conditions & facilities
The property is old, dark and feels like depressing. most of the staffs are friendly and welcoming except to the man facilitating in the breakfast area. The hotel policy said we can’t leave our pet unattended in the room, I and my partner are both starving, so we decided to have our pet come with us on the breakfast area. Our pet didn’t bark to anyone or showing any aggressive traits (he was on leash too) I was just sitting, holding my pet until my partner comes back and waiting for my turn to grab mine. Until, this guy approaches us rudely that our dog should have a red “vest” and told us that he is not safe in front of a lot of people. We felt embarrassed. At that time, all my excitement to have a breakfast is gone, we go back to our room as soon as possible. We didn’t eat the breakfast and toss it on the bin since we already loss our appetite, and just decided to pack our things and leave.
Stayed 1 night in Dec 2024

6/10 Okay

Trevor

Stayed 1 night in Dec 2024

10/10 Excellent

Ambreen

Stayed 5 nights in Dec 2024

8/10 Good

Sudha

Stayed 1 night in Dec 2024

6/10 Okay

Andrea

The pool was closed with nothing posted about this , furniture in our room needed replaced
Stayed 1 night in Dec 2024

8/10 Good

Crystal

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The proce was good for the jacuzzi room but pool was broke
Stayed 1 night in Dec 2024

10/10 Excellent

INDERPREET

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2024

10/10 Excellent

Lesly

Stayed 1 night in Dec 2024

10/10 Excellent

Brady

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place and a good stay
Stayed 4 nights in Dec 2024